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Castle Subaru of Portage
Portage, IN
421 Reviews
Welcome to Castle Subaru of Portage, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Portage, Valparaiso, Chesterton, Hobart, and Michigan City by delivering a seamless and enjoyable car-buying experience.
At Castle Subaru of Portage, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 421 reviews
November 07, 2018
Excellent Service! I went there with 1 vehicle in mind and they made it happen! Even though they didn't have it available when I got there! They went above & beyond to I went there with 1 vehicle in mind and they made it happen! Even though they didn't have it available when I got there! They went above & beyond to get me exactly what I wanted! Tony Alvarez was great to work with! More
by KaraK
Verified CustomerEmployees Worked With
Tony Alvarez, David Spudic, David Eisin
November 05, 2018
Crosstrek Service Very professional, timely service. Well worth the drive from South Bend. Everyone I met and talked with were interested in helping me in a positive Very professional, timely service. Well worth the drive from South Bend. Everyone I met and talked with were interested in helping me in a positive manner. More
by tm2run0
Employees Worked With
Jim Board
November 05, 2018
Quick, efficient and informative!! Service tech was very friendly and explained everything efficiently! Always a pleasure to work with the team at Castle. Best auto service in the are Service tech was very friendly and explained everything efficiently! Always a pleasure to work with the team at Castle. Best auto service in the area! More
by dave.ross.bysl
Employees Worked With
New fellow with whom I was not familiar.
November 05, 2018
Good experience. Great service.Would be better if wait time could be shorter.It was raining outside at the time I was there. Coffee ous out cookies were good. Great service.Would be better if wait time could be shorter.It was raining outside at the time I was there. Coffee ous out cookies were good. More
by narayan017
Employees Worked With
Jim Board, Derrick Davis, Mike Roman, Frank Salinas
November 05, 2018
Great Experience!! Always a pleasure to have my 2018 Forester serviced here. Also spoke with Ricky Cernak about a future Forester lease for my wife. Leased my curren Always a pleasure to have my 2018 Forester serviced here. Also spoke with Ricky Cernak about a future Forester lease for my wife. Leased my current Forester from Ricky and will continue to have him as our salesperson. Excellent work. We will be Subaru customers from now on!! More
by Philly
Employees Worked With
Ricky Cernak
November 05, 2018
Recall Wiper motor shield recall on my 2013 Outback . Done when promised and within the time they estimated . advised on other possible service needed but no Wiper motor shield recall on my 2013 Outback . Done when promised and within the time they estimated . advised on other possible service needed but no “hard sell” . What more can you ask for ..... More
by rogerkneeland
Employees Worked With
Mark Sattler
November 01, 2018
First Subaru First time at this dealership and first experience with a Subaru. Research said it was a quality car and from driving it for the last 4 days I would a First time at this dealership and first experience with a Subaru. Research said it was a quality car and from driving it for the last 4 days I would agree. Downside, it took a little longer than I hoped to find a car for me, 6 days. More
by ARRODR
Employees Worked With
Kim Shikles, Justin Williams, Mark Fentress, Craig Bonneau
October 31, 2018
5 star service. The service department was exceptional. Our car was serviced under warranty and we were given a loaner. The service department kept us informed and up The service department was exceptional. Our car was serviced under warranty and we were given a loaner. The service department kept us informed and up to date. Thank you Fox and Steve!! Millie Evans More
by mil246
Employees Worked With
Jesse Blackmon
October 31, 2018
Great Experience We just purchased a 2019 Subaru Crosstrek, and Tony was a great salesman. He was knowledgeable, thorough, and friendly. We would gladly recommend him We just purchased a 2019 Subaru Crosstrek, and Tony was a great salesman. He was knowledgeable, thorough, and friendly. We would gladly recommend him to others. More
by Shelu123
Employees Worked With
Tony Alvarez, David Spudic, Patrick
October 29, 2018
Car maintenance Outstanding service department. Staff is knowledgeable, courteous and helpful. They communicate with the customer so you know what they are doing, why Outstanding service department. Staff is knowledgeable, courteous and helpful. They communicate with the customer so you know what they are doing, why and how much it will coast. Great waiting room. More
by SACMCCC
Employees Worked With
Only worked with the service staff
