Castle Subaru of Portage

Great service from Castle Subaru service department I am getting the best service from Fox Arnold in the service department of Castle Subaru. He is excellent and has done everything that he can to make I am getting the best service from Fox Arnold in the service department of Castle Subaru. He is excellent and has done everything that he can to make sure I am 100% satisfied. He also made sure I knew all about the safety features of my Outback. He is very kind and helpful. I just got my car last week and everyone at Castle has been so nice. I highly reccommend Castle Subaru! More

In my book it's about the product and maintenance -prft 10 The staff is very courteous and professional. The shop people are in my words, are on top of the latest news concerning your problems and recalls for The staff is very courteous and professional. The shop people are in my words, are on top of the latest news concerning your problems and recalls for my Subaru outback and they seem to have my back every time. If this keeps up I might be looking for another next year for me. More

Soft sell, good experience I hate car buying because salesmen are "sales-y", but Ron just asked me what I was looking for and found me just that. His sincerity went a long way a I hate car buying because salesmen are "sales-y", but Ron just asked me what I was looking for and found me just that. His sincerity went a long way and I would recommend him to anyone I know. More

Mike Roman was an excellent salesperson. Mike was not a high pressure salesperson. There was a delay in the vehicle (no fault of the dealership) and Mike called every few days to give me upd Mike was not a high pressure salesperson. There was a delay in the vehicle (no fault of the dealership) and Mike called every few days to give me updates as to what was going on. More

Castle Subaru is GREAT! I just bought my car from Castle Subaru earlier this week and my Salesperson Ricky was wonderful to deal with. He was so patient and knew every answe I just bought my car from Castle Subaru earlier this week and my Salesperson Ricky was wonderful to deal with. He was so patient and knew every answer to every one of my million questions! He knows everything about what he sells. I had excellent customer service. Ricky and Mark did everything to make sure I got everything I wanted and needed at a fair and resonable price. I look forward to dealing with Castle in the future. More

Oil change I think waiting 2 hours for an oil change is a bit excessive. I also had to go to the service area to get someone to check me in , and also to open t I think waiting 2 hours for an oil change is a bit excessive. I also had to go to the service area to get someone to check me in , and also to open the door so I could leave. More

New Crosstrek Salesman (Mike Roman) was helpful, knowledgeable, and courteous. He explained the features and the advantages of Subaru. Justin was very helpful, with Salesman (Mike Roman) was helpful, knowledgeable, and courteous. He explained the features and the advantages of Subaru. Justin was very helpful, with extended warranty and other paper work. More

Smooth professional transaction. This is the fouth vehicle our family has purchased in the past decade. Mark Sattler is always a pleasure to work with. The transactions are always This is the fouth vehicle our family has purchased in the past decade. Mark Sattler is always a pleasure to work with. The transactions are always smooth and professional. More

This Subaru team has their customer service down! No one is overlooked at this dealership. Everyone who works there is very attentive and efficient. Frank Salinas was a very thorough and honest sale No one is overlooked at this dealership. Everyone who works there is very attentive and efficient. Frank Salinas was a very thorough and honest salesman and Joe K. provided great direction when looking at the numbers. Truly every staff person we encountered was top-notch. Thanks for a quick and painless car buying experience! More

They git er done This dealership is over the top in efficiency! They gave me a time when they said they were going to be done. I was pulling into the service stall as This dealership is over the top in efficiency! They gave me a time when they said they were going to be done. I was pulling into the service stall as they called me to tell me my car was finished. More