Castle Subaru of Portage

tire warranty mario took care of my bent rim got it replaced thru the ins. i purchased when i bought the car had service dept.install remote start as well mario took care of my bent rim got it replaced thru the ins. i purchased when i bought the car had service dept.install remote start as well More

A good dealership to work with from beginning to end Dealership was good to work with from beginning to end. The process was easy and smooth. Great people to work with. Good expereince! They take the has Dealership was good to work with from beginning to end. The process was easy and smooth. Great people to work with. Good expereince! They take the hassle out of the car buying process. More

Car didn't run right driving off the lot I was quoted a price of $26,000 for a Limited Crosstrek over the phone on Saturday.. I was told they had a car waiting for me to test drive. Got th I was quoted a price of $26,000 for a Limited Crosstrek over the phone on Saturday.. I was told they had a car waiting for me to test drive. Got there, found out it wasn't true. Test drove what I thought was a good car. Had to haggle on price because $26,000 became $31,000. Got the price down to a somewhat agreeable level and had to wait a very long time to get the paperwork processed. Got home and looked at the docs I signed to find out they upped the interest rate on me without me realizing it. As soon as I drove the car off the lot I experienced trouble. Had to wait until Monday to bring it in. I am now still without the brand new 2019 I bought and can't get anyone to answer me as to what the problem is and when I can expect my BRAND NEW CAR. So no, I would not recommend this dealership and feel like I've been taken for a ride More

Auto start Very pleased with everything. Love this place! Everyone was pleasant and professional. I would highly recommend Castle Subaru to my friends and custom Very pleased with everything. Love this place! Everyone was pleasant and professional. I would highly recommend Castle Subaru to my friends and customers where I work. More

Best Service Department I've ever been at! My visit was great, the service was timely, Mario was friendly, helpful, and great at giving me progress updates. The service drive was clear, and my My visit was great, the service was timely, Mario was friendly, helpful, and great at giving me progress updates. The service drive was clear, and my vehicle was cleaned to perfection. They vacuumed it and washed it by hand at my request. All of the advisers were friendly, talkative, and they each remembered my name. They filled my washer fluid, and gave me a very informational inspection that let me know the overall health of my vehicle. More

Going the Extra Mile We drove 2 hours to get our new car. We arrived to find Jesse had found our first choice in color when we expecting our second choice. He literally wh We drove 2 hours to get our new car. We arrived to find Jesse had found our first choice in color when we expecting our second choice. He literally when “the extra mile” to find what we wanted in color and style. More

Polite and friendly I came in and was greeted at the door. Everyone who I spoke with was very friendly and I never felt pressured. Information was delivered to me in a po I came in and was greeted at the door. Everyone who I spoke with was very friendly and I never felt pressured. Information was delivered to me in a polite way and I was free to think and make my own decisions. Definitely one of the better dealerships out here in NWI. Thanks for your help Jesse Blackmon More

Above and Beyond Customer Service Frank was fantastic to work with from the very beginning! He was prompt on answering my questions but never pushy. I drove over 2 hours to see Frank, Frank was fantastic to work with from the very beginning! He was prompt on answering my questions but never pushy. I drove over 2 hours to see Frank, but I will be back and would highly recommend him to anyone looking to get a good deal on a Subaru! More

GRAET SERVICE EACH TIME I HAVE TO COME IN . so far Ive only had to return for recalls nothing that the service could not take care of service has always been excleent. and I will continue to hav so far Ive only had to return for recalls nothing that the service could not take care of service has always been excleent. and I will continue to have my car serviced there More