
Castle Subaru McHenry
McHenry, IL
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Need a new family car and we love our 2018 forester. We test drove the new outback and loved it . Great safety systems along with a great service department. We purchased a new outback and are completel We test drove the new outback and loved it . Great safety systems along with a great service department. We purchased a new outback and are completely satisfied with our dealer experience. No pressure sales and whole transaction went smoothly. We are a three Subaru family two outbackās and a forester . Very professional staff . More
I bought a 2025 Subaru Forester. Ian, my Salesman, Nicole, the General Sales Manager and George the Finance Guy were great. They were really easy to work with and they worked well to Ian, my Salesman, Nicole, the General Sales Manager and George the Finance Guy were great. They were really easy to work with and they worked well together. It was a great car buying experience. Shop for a Subaru and shop at Castle Subaru in McHenry IL! More
Just a really nice car buying experience, kind folksāvery communicative and helpful. I look forward to going to this dealership for service as well. communicative and helpful. I look forward to going to this dealership for service as well. More
Cesar was great! He helped me out through the process in a non rushed manner. He was kind and helpful with a lot of requests! Definitely get your sale with Cesar :) He helped me out through the process in a non rushed manner. He was kind and helpful with a lot of requests! Definitely get your sale with Cesar :) More
My new car purchase at Castle Subaru in Mchenry was a 5 STAR experience! I just purchased a 2025 Outback Wilderness and traded in a vehicle. My reasons are as follows: Price Points ā - The negotiated pr STAR experience! I just purchased a 2025 Outback Wilderness and traded in a vehicle. My reasons are as follows: Price Points ā - The negotiated price was stellar. - The promotional finance rate. - Top dollar for my trade in plus tax credit towards new vehicle. - Price of extended warranty (I choose to purchase.) Dealer Customer Service/Staff ā - My sales consultant, Andersen, is an outstanding young man. He is polite, respectful, knowledgeable and not pushy [at all], he was on point and straight forward; no game playing needed. I had the best experience buying a car for myself with him. - The General Sales Manager, Nicole, is on her game! Super nice, super helpful, friendly, polite and Nicole will 100% do what she promises. She makes it happen! - Victor, in the Finance Office, where you sign all your paperwork [and any additional Add-Ons you may like] is easy going and very nice to close out your purchase. He is not pushy, like most in the finance office are, he is respectful of your answers and is a cool guy to chat with about cars or anything. For my new car purchasing (over 12), Victor has been the best finance office experience to date. Overall, the only other time I had such a positive experience was when we bought my fiancé a new car in 2022. For me, Castle Subaru was the best new car buying experience to date. No pressure, No hassles, No xx, GREAT Customer Service, Great OTD pricing/finance rate/trade in, and everything completed online after test driving then went in the next day with my fiancé for about an hourā¦and off we went. Easy Peasy! More
I recently leased a 2025 Forester, and wow, is it great! The level of customer service I received throughout the process was excellent and impressive. The team at Castle are all people of integrity. The Sub The level of customer service I received throughout the process was excellent and impressive. The team at Castle are all people of integrity. The Subaru Brand Manager, Calvin Knutsen, is just the best. I was a bit indecisive at times, and he was totally patient and kind with me as I worked through it. His top priority was ensuring that I was completely satisfied with the car I chose. Max Poduch, the Sales Consultant, has an easygoing personality that made him a pleasure to work with. Iāve been leasing cars for a number of years and have worked with many dealers in the past, and I can honestly say that this is the best dealership I have ever worked with. The team here puts your needs first-there is no pressure to make a sale. I found the pricing reasonable, and the leasing process was a breeze (thank you, Josh Hastings!). I highly recommend Castle for your next car!! More
Great staff (here's looking at you George). Easy buying experience. We never thought of buying a Subaru and only looked because it was next door to Kia. Glad we did! Easy buying experience. We never thought of buying a Subaru and only looked because it was next door to Kia. Glad we did! More
One of the BEST car purchase experiences! Sales Expert, Brittany, was AWESOME with the sales aspect, Finance Manager, Jason. closed the deal with a smile and Rich from the Service Department Sales Expert, Brittany, was AWESOME with the sales aspect, Finance Manager, Jason. closed the deal with a smile and Rich from the Service Department was extremely helpful, with our used car purchase. GREAT TEAM ENVIRONMENT @ the CastleAuto Group in McHenry!!! More
Very nice! They have good car and very kind services. I do not have job so couldnāt buy today but they very kind to me and my wife. We were looking at cars for They have good car and very kind services. I do not have job so couldnāt buy today but they very kind to me and my wife. We were looking at cars for taking our children to sports activities annd for grocery annd visiting family in out of state and their Subarus were very good cars. When money is better we will return! Thank More