Castle Rock Ford

Recently needed to take my F150 back in to have it serviced after an issue arose following a standard mileage checkup and routine service. The service department at Castle Rock Ford was able to get me serviced after an issue arose following a standard mileage checkup and routine service. The service department at Castle Rock Ford was able to get me quickly scheduled, set up with a loaner vehicle, and had the foreman and manager clear all the work before getting my vehicle back to me. This was all well appreciated and gives me the confidence to continue to bring my f150 to this dealer and service center. More

Gary Clayton was an amazing salesman! He made everything goes smoothly and we are very happy with her purchase. He made everything goes smoothly and we are very happy with her purchase. More

I ordered my truck last January 2022 and the schedule got so pushed back they had to make my truck a 23, John went above and beyond for me ordering the 23 to the spec I wanted while I was out of state on the so pushed back they had to make my truck a 23, John went above and beyond for me ordering the 23 to the spec I wanted while I was out of state on the day the order bank opened for the 23s. This week I took delivery of my 2023 F450 Platinum and it’s actually more perfect than I could’ve imagined, the guys got me an amazing 7 year warranty on the truck for pretty much any issue you could think of and got me a good rebate on the truck. I can’t recommend castle rock ford enough. More

Went there to get LoJack turned on; and was there for over two hours, Again! Everything I have gone there a 20 minute visit took 2+ hours over two hours, Again! Everything I have gone there a 20 minute visit took 2+ hours More

Service was quick - no surprises. Courtesy shuttle was very helpful. Chris did a good job keeping me informed. Courtesy shuttle was very helpful. Chris did a good job keeping me informed. More

Chris was great. .. Quick & easy... Work done as required... Easy in and easy out... Thx .. Quick & easy... Work done as required... Easy in and easy out... Thx More

Professional, responsive, quality service team. Shuttle service is very convenient. Would highly recommend Castle Rock Ford. Shuttle service is very convenient. Would highly recommend Castle Rock Ford. More

Drove my Certified Escape from California ti Castle Rock, and found major trouble along the way. Joel handled the entire transaction, working with my dealership back home, to resolve all of the issues. So v and found major trouble along the way. Joel handled the entire transaction, working with my dealership back home, to resolve all of the issues. So very happy with the service a received. Thank you all! More

Everything was good. Service was efficient and thorough. Service manager was knowledgeable, friendly, and helpful. Service was efficient and thorough. Service manager was knowledgeable, friendly, and helpful. More

This is the second time we've traded & purchased a vehicle through Castle Rock Ford because of the great service! Jimmie made the process the easy and always goes above and beyond. vehicle through Castle Rock Ford because of the great service! Jimmie made the process the easy and always goes above and beyond. More