Castle Rock Ford

Great experience working with Jimmie; appreciate all of the assistance with ordering my new 2023 F150. the assistance with ordering my new 2023 F150. More

I appreciate your help. I am impressed with the work you done on my truck; it runs so much better than before. Best wishes to you all. ty b. I am impressed with the work you done on my truck; it runs so much better than before. Best wishes to you all. ty b. More

Working with Dmitry and Kate was outstanding. This is the third car that I have bought form them and I always appreciate working with both of them. The staff is always friendly and professional This is the third car that I have bought form them and I always appreciate working with both of them. The staff is always friendly and professional. More

Castle Rock Ford is the best place to buy a Ford, period! In March of 2022, I lost my truck (2017 Nissan Titan) in an accident. I came to Castle Rock Ford to buy a new Super Duty - to my amazement, the or In March of 2022, I lost my truck (2017 Nissan Titan) in an accident. I came to Castle Rock Ford to buy a new Super Duty - to my amazement, the order banks had been closed for the year (in April!). I was introduced to Jimmie Ford while inquiring about getting ahead of the next wave of orders for 2023 models. Jimmie was an excellent resource for all things Super Duty and he helped me create a mock order so when the order banks opened, I would be ready to go on day 1. Over the next YEAR (yes, year!) Jimmie was in contact with me every 2 weeks to provide an update on my order status and to see if there was anything he could assist with further. Once production of the 2023's began, Jimmie was calling every week to provide me an estimated completion date for my build and a reasonable time frame for delivery. My truck came in 2 weeks ahead of schedule and Jimmie personally oversaw the delivery - making sure my truck was cleaned, inspected and available on delivery day, as promised (all while juggling working with 3 other customers that were there for pickup as well). Castle Rock Ford and Jimmie were the best part of the process - albeit a very, very, very long one. Had it not been for Jimmie, I probably would have gone a different route in trying to source a new truck. I'm so glad I waited and got what I really wanted. Thanks Jimmie! From reception and sales, to finance and service, Castle Rock Ford has been great. If you're in the market for a new Ford, stop by and ask to speak with Jimmie - he'll take care of you!!! More

Always great fast reliable service. Easy to make appointments and quick check in service always. Easy to make appointments and quick check in service always. More

Very helpful and informative. I liked that they were not "pushy" trying to sell me a car. I liked that they were not "pushy" trying to sell me a car. More

Dmitry very knowledgeable and friendly. He did excellent job of listening and providing answer to questions throughout the process. He did excellent job of listening and providing answer to questions throughout the process. More

Great service thank you very much for you help. The entire team did an excellent job. The entire team did an excellent job. More

My service writer Christopher put zero effort into communicating with me. By the end of the process I was very frustrated with him. The technician made a few mistakes as well including leaving bolts o communicating with me. By the end of the process I was very frustrated with him. The technician made a few mistakes as well including leaving bolts on my driveshaft loose. My car was brought in very clean and given back filthy after they kept it for 2 months. More

Great experience with our sales rep Ben and the finance department. Both were nice to work with department. Both were nice to work with More