Castle Rock Ford

Did a great job making lemonaide after finding out the vehicle I wanted had a hold/sell on it. vehicle I wanted had a hold/sell on it. More

Great customer service from Elva, the advisor. She was professional and great communicator. Great work by the technician as well. She was professional and great communicator. Great work by the technician as well. More

Sold me a warranty that said covered bumper to bumper even the little things we'll my bumper literally is falling off and you refused to fix it typical car salesmen really wish we could take these vehic even the little things we'll my bumper literally is falling off and you refused to fix it typical car salesmen really wish we could take these vehicles back for full value sickly disappointed that I fell for the okie doke More

Good service. I pit took less time to complete than expected. Many thanks for the work done. I pit took less time to complete than expected. Many thanks for the work done. More

Service was completed as promised, and was finished in a timely manner with prompt notification that vehicle was done. timely manner with prompt notification that vehicle was done. More

Vehicle is ready when promised. Look over possible items that should be replaced even if the mileage recommendations haven't been met. Look over possible items that should be replaced even if the mileage recommendations haven't been met. More

Very professional. Arrived on time. Did a great job. Would recommend Castle Rock Ford all the time. Arrived on time. Did a great job. Would recommend Castle Rock Ford all the time. More

The work they did was excellent. I did not do everything they suggested because the charge was too high. There are some repairs/maintenance items that I will not attempt and I will g I did not do everything they suggested because the charge was too high. There are some repairs/maintenance items that I will not attempt and I will gladly pay for Ford technicians to do the work. The new Service Manager is certainly willing to work with customers that are willing to work with him! More

Great service. Had my recall done and in and out quickly. I was on my way.! Had my recall done and in and out quickly. I was on my way.! More

Friendly helpful personnel who all offered to help us while we were waiting for our paperwork while we were waiting for our paperwork More