
Castle Rock Chrysler Dodge Jeep Ram
Castle Rock, CO
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Consistently the BEST Service Around Medved Jeep in Castle Rock has the most outstanding service center in the Front Range. Over the years we have owned many brands of vehicles (Honda, L Medved Jeep in Castle Rock has the most outstanding service center in the Front Range. Over the years we have owned many brands of vehicles (Honda, Lexus, VW, Volvo) and we have never had as good or as consistent customer service as we receive at Medved Castle Rock. The service team always treats us like royalty regardless of the type of issue we are in for, routine maintenance or service issues. I cannot recommend them highly enough. Great job guys! More
fast, efficient. My "service transmission" light came on Christmas Eve...of course. Paul at Medved got me in quickly and the repair was done efficiently and at no cha My "service transmission" light came on Christmas Eve...of course. Paul at Medved got me in quickly and the repair was done efficiently and at no charge. They even offered to drive me back to my home in Monument after I dropped off the car. Great car (bought from Medved), great service! More
Buyer Beware The contract MEDVED draws up for you to sign may cost you much more than the offer you agreed to in sales. All the terms of the deal you accepted may The contract MEDVED draws up for you to sign may cost you much more than the offer you agreed to in sales. All the terms of the deal you accepted may be changed on the contract. A deceptive ploy I did not expect. Do not trust MEDVED to honor the deal you make with their sales staff. More
Service was great; just took longer to get an appointment The service department did a good job and quickly replaced the faulty sensor. I appreciate that Ryan called me when he said he would. However, I had The service department did a good job and quickly replaced the faulty sensor. I appreciate that Ryan called me when he said he would. However, I had to wait over a week for an appointment, which seems too long. I can understand a couple of days, but it shouldn't take a week or more for a simple service call. More
Professional and efficient. Paul has taken care of my dodge pickup for a number of years now and I have never been disappointed in the service. He always explains the what and wh Paul has taken care of my dodge pickup for a number of years now and I have never been disappointed in the service. He always explains the what and why of the repair in a clear way and the work is always done on time. In one case when I was in a bind, he went the extra mile to get my truck back on the road when I needed it. More
Oil Change in timely manner We were told that it would take about an hour to have the oil changed and that was just about the time it took. The waiting room was very comfortable We were told that it would take about an hour to have the oil changed and that was just about the time it took. The waiting room was very comfortable. More
Depends on who you work with When I have the opportunity to work with Ryan I am extremely pleased. He is responsive, friendly and willing to help me as a customer. I don't alway When I have the opportunity to work with Ryan I am extremely pleased. He is responsive, friendly and willing to help me as a customer. I don't always have this experience at MedVed, so I will make sure I work with Ryan in the future. More
Recall correction I called in said I heard there was a recall on my jeep ignition. Paul said that I was correct, the parts were available and scheduled the work. Was I called in said I heard there was a recall on my jeep ignition. Paul said that I was correct, the parts were available and scheduled the work. Was done on a few hours More
Great Service Department Look forward to having my vehicles serviced at Medved Paul Baird and staff have always completed needed service in a professional and timely manner Look forward to having my vehicles serviced at Medved Paul Baird and staff have always completed needed service in a professional and timely manner highly recommend Medved for any service your vehicle may need. More
MEDVED OF CASTLE ROCK PROVIDES SUPERIOR SERVICE I ALWAYS HAVE HAD A GREAT EXPERIENCE WITH MEDVED OF CASTLE ROCK THEY REALLY CARE ABOUT THE CUSTOMER AND THE EXPERIENCE. PAUL IS ONE OF THE BEST SERVI I ALWAYS HAVE HAD A GREAT EXPERIENCE WITH MEDVED OF CASTLE ROCK THEY REALLY CARE ABOUT THE CUSTOMER AND THE EXPERIENCE. PAUL IS ONE OF THE BEST SERVICE MANAGERS I HAVE EVER DEALT WITH HE BY FAR EXCEEDS YOUR EXPECTATIONS. More