
Castle Rock Chrysler Dodge Jeep Ram
Castle Rock, CO
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Quick and Easy It was easy to make the appointment. The service employee that took care of me was cheerful and made sure I understood what had had been done. Thank It was easy to make the appointment. The service employee that took care of me was cheerful and made sure I understood what had had been done. Thanks More
Great customer service in the service department! Only place that services our 4 Jeeps. Ryan or Pete always greets me with a smile and are kind and honest about what is going on. Just be sure to make Only place that services our 4 Jeeps. Ryan or Pete always greets me with a smile and are kind and honest about what is going on. Just be sure to make an appointment, this facility will try to work you in if they can but you really should make an appointment even for an oil change. It's not Jiffy Lube, they care about quality. More
1st service prompt thorough met competitions price for service friendly atmosphere. bought the RAM 1500 from AAA who got it from another dealer but I was treated prompt thorough met competitions price for service friendly atmosphere. bought the RAM 1500 from AAA who got it from another dealer but I was treated very well at Medved Paul was very good to deal with More
Routine scheduled service and recall repairs As always. Pulled up and was immediately greeted and taken care of. Waited for my truck. Staff was awesome friendly and knowledgeable. I was back on t As always. Pulled up and was immediately greeted and taken care of. Waited for my truck. Staff was awesome friendly and knowledgeable. I was back on the road in an hour. Medved dodge has been the best buying and servicing experience for me ever and I will buy next truck for work in two years thru them Keep it up!!! More
First visit but not my last! I own a 2013 Dodge Challenger that didn't come with fog lights. My boyfriend installed fog lights for me and had them tinted pink to match my custom p I own a 2013 Dodge Challenger that didn't come with fog lights. My boyfriend installed fog lights for me and had them tinted pink to match my custom pink stripes and interior. Because they were aftermarket parts, they needed to programmed by a dealership. After calling numerous dealerships to have the lights programmed, Medved offered the absolute best deal. Both my boyfriend and I spoke to Ryan Shaw, a service advisor, who was absolutely amazing. It turned out to be a much lengthier, labor intensive job. Ryan was determined to find the solution to get my fog lights working. I felt he went above and beyond and was very patient with me while he found the solution. I would definitely go back to Medved even though it's about a 40 minute drive from my house! They will be the place I go for all my Cahllenger needs. I was impressed with my whole experience there and would recommend this dealership to anyone! More
excellent and professional service with that personal touch We are long time Medved customers, almost 20 years. Their dedication and loyalty to us the customer have kept us returning and trusting our automotiv We are long time Medved customers, almost 20 years. Their dedication and loyalty to us the customer have kept us returning and trusting our automotive care to them. Paul Baird, Service Advisor, knows his customers and provides the best service possible. Do we pay more for service at a Dealership?Actually, we think Medved provides a good value, and we also receive a higher standard of care! More
Water pump repair Excellent customer service and quick, complete repair. Paul the Service Manager was excellent at helping get my service scheduled and providing timely Excellent customer service and quick, complete repair. Paul the Service Manager was excellent at helping get my service scheduled and providing timely updates. Excellent customer experience. More
Check engine light The service crew at Medved is AWESOME!!!!! Took my car in right away, there were able to diagnose and fix the issue fast! Love taking my car there and The service crew at Medved is AWESOME!!!!! Took my car in right away, there were able to diagnose and fix the issue fast! Love taking my car there and HIGHLY RECCOMEND!!!! More
see below Paul was great to work with,I'll return because of him. Veh was returned in clean condition and work requested was completed, took his time in answeri Paul was great to work with,I'll return because of him. Veh was returned in clean condition and work requested was completed, took his time in answering my questions. More
New Ram My wife and I are due with our first baby in May so I decided it was time to get rid of my small Mercedes C300 sports car and get something safer. I w My wife and I are due with our first baby in May so I decided it was time to get rid of my small Mercedes C300 sports car and get something safer. I wanted a Ram 1500 and since we live in Castle Rock decided to check out Medved. I was injured at work and unfortunately unable to leave the house so the task of truck shopping rested with my wife. My wife worked with Ronnie and the experience was absolutely fantastic. Ronnie did not try to take advantage of my wife (as some men do when women go car shopping) but instead was as helpful as could be. My wife and I were treated respectfully (me over the phone) and the visit for my wife was excellent. After finding the perfect truck the negotiating was as simple as could be. Both my wife and I felt that Ronnie and Medved Ram did everything they could to get us the best deal possible. We purchased the truck and we could not be happier. We both feel as if we got a super fair deal and this is the first time neither of us felt ripped off after purchasing the vehicle. We will be customers for life and we would highly recommend Ronnie and Medved Castlerock to anyone looking for a new vehicle. More