Castle Rock Chrysler Dodge Jeep Ram

Good Dealer Experience Raymond treated me with respect and very friendly staff. Ray was a great guy I had a smooth experience with all the staff, Thank you very much. Raymond treated me with respect and very friendly staff. Ray was a great guy I had a smooth experience with all the staff, Thank you very much. More

Waste of time! They flat out lied! I absolutely would not recommend this dealer. We communicated through email and then over the phone. We were in contact with Mark and we were interest I absolutely would not recommend this dealer. We communicated through email and then over the phone. We were in contact with Mark and we were interested in one car. Originally they stated they would look into negotiation information the prices of the vehicle down to meet our monthly budget. We specifically told them we did not live close to them so we don’t want to waste time if they are not able to meet the need. They agreed and said go down and they would get the price where we needed. When we got there they immediately started trying to show us other vehicles! The whole experience was terrible! We went with an approval letter feom our financial institution, and we told them not to run our credit . They ran it anyway! They rushed things as fast as they could. Didn’t sit down to have a plan , didn’t even talk about the vehicle before rushing off to run our credit! Terrible ! I will not recommend this place and would not go there again More

Best Experience so far!! Our experience top notch during our visit. If you are even remotely interested in looking into a new vehicle, Ray is your guy. He was very pleasant to Our experience top notch during our visit. If you are even remotely interested in looking into a new vehicle, Ray is your guy. He was very pleasant to work with, and zero pressure throught the whole thing. Dennis helped us as well, and made us feel even more at ease. Truly a joy to work with! More

Thank you Medved, thank you Ray Communicating with Ray was a pleasure, and he made sure I had everything I needed. We were able to work through any logistical issues and make the bu Communicating with Ray was a pleasure, and he made sure I had everything I needed. We were able to work through any logistical issues and make the buying process as painless as possible. More

Excellent experience! Couldn't have asked for a better vehicle purchase experience! Thank you! They were quick to make a deal with me so I could get the jeep that I fell i Couldn't have asked for a better vehicle purchase experience! Thank you! They were quick to make a deal with me so I could get the jeep that I fell in love with. I will recommend this dealership to everybody I know. More

They listened to me I felt like the Dmitry actually listened to what was important to me. He didn't pressure me and answered all of my questions. I did my homework on the I felt like the Dmitry actually listened to what was important to me. He didn't pressure me and answered all of my questions. I did my homework on the vehicle before I went to buy, and they were true to their word. We've bought several vehicles from Medved over the years - and I will go back again. More

Melinda brelsford did an amazing job Melinda was very helpfully way better than the wheat Ridge store she found what I was looking for would recommend her any day of the week Melinda was very helpfully way better than the wheat Ridge store she found what I was looking for would recommend her any day of the week More

Their service department is deplorable and rude Service department here is deplorable. Ordered keys, in person, for a 2012 Jeep Grand Cherokee in MARCH! Followed up early June b/c hadn't heard any Service department here is deplorable. Ordered keys, in person, for a 2012 Jeep Grand Cherokee in MARCH! Followed up early June b/c hadn't heard anything. Hey - never ordered. Now they would order them for sure. "Brian" said they would take about a week. A week later we call and they are there but missing something (no idea what - sounds like an excuse), follow up on Wednesday as he mentioned it might take a day or 2 for the part to come in. Wednesday call and was rudely told to schedule an appointment with the service desk. Transferred to service desk and hey, guess what, voicemail is full and no one answered. Called back next day and got appointment for Monday at 10:00 am. At 11:30 am, am told they ordered the wrong keys and they won't be in until 2 pm. But car is already unprogrammed so had to cancel appointments, change work schedule. Get a call at 3:30 pm the car is ready. $554 later (TOTALLY RIPPED OFF), and NO APOLOGY. I was not happy and everyone should know this is pretty typical of MedVed. Once you buy, you're of no more value to them as a customer. More

Service The service department has always been kind, courteous and efficient. I appreciate their attention to detail and making sure that we understand what n The service department has always been kind, courteous and efficient. I appreciate their attention to detail and making sure that we understand what needs to be done. Thanks!! More

Excellent Service - Quick This is the 8th car we bought/leased and as usual we were treated very well. The salesman, Ray, was very patient and explain to us all the options for This is the 8th car we bought/leased and as usual we were treated very well. The salesman, Ray, was very patient and explain to us all the options for lease or purchase. He always is very detailed when explaining the car features and looks for a model that fits our needs. This last leased we practically did all the paperwork very quick and had it ready for us when we went to pick up. Great service! More