
Castle Rock Chrysler Dodge Jeep Ram
Castle Rock, CO
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Raymond Robertson gave us too notch service! We called several Jeep dealerships and were given poor service but Raymond was very responsive and helpful. We found the car we wanted and purchased We called several Jeep dealerships and were given poor service but Raymond was very responsive and helpful. We found the car we wanted and purchased from Raymond. More
Amazing experience. Very friendly and willing to really negotiate to reach your goal on purchase. Josh and Hannah were awesome. Thank you thank you for making this a gre Very friendly and willing to really negotiate to reach your goal on purchase. Josh and Hannah were awesome. Thank you thank you for making this a great experience. More
You won’t regret traveling for exceptional service. Ray B found the exact car I was looking for and a truck for a friend. Don’t go anywhere else when finding the perfect vehicle. Ray B found the exact car I was looking for and a truck for a friend. Don’t go anywhere else when finding the perfect vehicle. More
Eric and Ray made a fantastic team! They were respectful of my budget, the research I had done and did not try to “up-sell” me like a handful of other dealers in the denver area. Great They were respectful of my budget, the research I had done and did not try to “up-sell” me like a handful of other dealers in the denver area. Great communicators to schedule test drives and update me on any status changes for the vehicles I was looking at. Eric, Ray and Dennis were a strong and efficient team and their trust in each other came through and made the process of buying a car for my daughters easy and painless. More
The minute I stepped into the dealership I was warmly greeted by Ray Robertson. He was very friendly, knowledgeable, and not pushy. He helped us find the exact vehicle we were looking for and explained a greeted by Ray Robertson. He was very friendly, knowledgeable, and not pushy. He helped us find the exact vehicle we were looking for and explained all the features. He made our experience completely stress free. We plan to return soon for another vehicle and will definitely use Ray again. More
If you are planning to buy a car/truck and you live within a 50 mile radius drive here and ask for Trenton, you won’t be disappointed. He was a pleasure to work with. Thank you so much! within a 50 mile radius drive here and ask for Trenton, you won’t be disappointed. He was a pleasure to work with. Thank you so much! More
By far the easiest truck buying experience I've ever encountered. Rick was amazing and kept an open line of communication for months until the perfect truck (for me) was available. Scott and Lexie were encountered. Rick was amazing and kept an open line of communication for months until the perfect truck (for me) was available. Scott and Lexie were also very knowledgeable, supportive, and professional throughout the entire process. I highly recommend this dealership and recommend doing business with Rick. More
We worked with Eric Cody when purchasing our new truck. Great experience, friendly, enjoyable. It was stress free. We would recommend this dealership and Eric to anyone needing a new vehicle. Great experience, friendly, enjoyable. It was stress free. We would recommend this dealership and Eric to anyone needing a new vehicle. More
Salesman Arturo B. is AMAZING!! ANY dealership would be LUCKY to have him: respectful, friendly, explained things really well and bilingual in English/Spanish. The en is AMAZING!! ANY dealership would be LUCKY to have him: respectful, friendly, explained things really well and bilingual in English/Spanish. The entire rest of the staff, including Lexi, Dutch, Kevin and Dennis are: - The WORST: Dutch ("Sr Finance Mgr") is a misogynistic jerk who spent 10 mins+ being recorded by me while he asked why I would send a "scathing" email, and why did I want to make him "look like such a bad person?". The email I sent was 1, DEFINITELY NOT scathing (I can DO scathing and that wasn't it at all) and 2, only referenced Dutch in regards to a statement made by 3 employees about taking delivery of my new truck. The statement in no way contained a positive or negative connotation of him. I CAN tell you that Dutch gives off the vibe of being part of the "Old Boys Club" mindset. Called their Finance person (Lexi, Finance Specialist) "the girl" on more than twice in our conversations. - Self-important: the manager on duty, Kevin, couldn't stop by for 3 seconds on his numerous trips past our table in the showroom to say thanks for stopping by and PAYING $40,000 cash for a truck, but COULD take the time.to offer a flippant, rude answer to my adult daughter when she had a question for him about buying a specific used car from their autoplex dealership. Yhen, he LOCKED US IN TO THEIR LOT after the sale at about 8:00 pm. Had to literally wait an hour for him to return to let us out. - Untrustworthy: Lexi added in to their paperwork being submitted to our Credit Union, almost $10,000 in extra warranty packages that I had SPECIFICALLY told her NOT to, as I had the cash to oay out of pocket the next day IF I wanted any of them. I told her that I wanted to review them carefully THEN make a decision on which ones I wanted, IF ANY. Luckily the way things worked out, I was able to put a halt on that version of the ppwk and get the original, SIGNED FOR pricing submitted to the credit union. I would not have known about her 'additions' if a mistake in another part of the ppwk forced the dealership to email me a copy of everything... I was NOT given a copy of anything other than the general customer information sheet and the CarFax report. *I did opt for Gap Insurance and a P & L warranty FROM OUR CREDIT UNION; the pricing beat the dealership's offering by more than 60% on the price of the P & L WARRANTY and was for twice as long time-wise, and beat our insurance guy on the Gap insurance by half. - Lackadaisical: At NO POINT in all these shenanigans did the General Mgr Dennis call me or my husband to apologize for ANYTHING, such as me, my daughter and 2 young grandkids being locked into their lot, but especially for Dutch being the upmost obnoxious person I've had to deal with in the past 25+ years. More