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Castle Rock Chrysler Dodge Jeep Ram

Castle Rock, CO

Overview
Reviews
4.6
575 Reviews
Call Dealership (720) 733-7003

1520 S Wilcox St

Castle Rock, CO

80104

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Showing 575 reviews

July 10, 2023

Fast and top notch service with a recent oil change. The service rep was professional, personable and concise! More

by SNABITY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johsua Lank
Report | Print
July 10, 2023

Easy online scheduling, check in was on time and quick and vehicle was delivered when promised. More

by BRUCE.BLOMQUIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in in Service.
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July 10, 2023

We always receive excellent, fast, and professional service from Castle Rock Chrysler Dodge Jeep Ram. More

by KV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne
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July 10, 2023

Repair for stop/start feature was scheduled almost a month out. When work was completed, I was told it would take several engine cycles for the computer to start working the auto stop/start feature. Aft More

by NSPARKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon?
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July 10, 2023

Lexington and Eric were great they Made me very comfortable and explained In Detail all of my questions More

by DRAGON75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexington Smith, Eric Cody
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April 26, 2023

Very poor customer service. They damaged my vehicle and are telling me they can’t do anything about it. Katie Lawrence is as worthless as they come!! Go anywhere else More

by Acesdenver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Katie Lawrence , Johsua Lank
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March 13, 2023

Love Castle Rock Jeep! They always get me in quick and take care of everything I need! More

by Carriespinks3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Medina gets 5 stars!
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Mar 14, 2023 -

Castle Rock Chrysler Dodge Jeep Ram responded

Thank you for the feedback, Carriepinks3! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again!

March 10, 2023

It takes too long to get an appointment otherwise service and time was well spent More

by Drktar
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Johsua Lank
Report | Print
Mar 11, 2023 -

Castle Rock Chrysler Dodge Jeep Ram responded

Drktar, thank you for the 5-star review! We appreciate your feedback and your continued patronage. We know your time is valuable and we hope to deliver a quicker appointment time for your next visit.

January 05, 2023

Filled out a credit app and hadn’t heard anything. Was chatting with somebody on the website and they asked for my email to send me my credit app results. I never got anything. I called them and told More

by Ryan8269
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
AA
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Jan 06, 2023 -

Castle Rock Chrysler Dodge Jeep Ram responded

We apologize for not meeting your expectations, we're looking into this more but if you'd like to provide us more context, please call 720-733-7016 and ask for General Sales Manager, Dennis. Thank you.

Jan 06, 2023 -

Ryan8269 responded

Well, the deal already ended on the 3rd and you didn’t respond to my message to the dealership until after I posted a public comment and the deal was over.

December 30, 2022

Ease of service appointment; professional staff; speed of service; communication was good; I will definitely return to this dealership again. More

by Tina.ruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johsua Lank
Report | Print
Dec 31, 2022 -

Castle Rock Chrysler Dodge Jeep Ram responded

Thank you for the feedback, Tina.ruth! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again!

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