Castle Rock Chrysler Dodge Jeep Ram

Sam was the BEST! ! If I ever am in need of another vehicle, it's Sam I would go with! Thank you Sam for all your help!! Delga ! If I ever am in need of another vehicle, it's Sam I would go with! Thank you Sam for all your help!! Delga More

Service manager Mike is awesome and got me in and out for an oil change quickly. Staff is very courteous. an oil change quickly. Staff is very courteous. More

My sales rep Dan Shields was great. The sales manager "Mike" was not pleasant to deal with. Tried to pull some shady tricks when I wanted to put a deposit on a truck that I couldn't p The sales manager "Mike" was not pleasant to deal with. Tried to pull some shady tricks when I wanted to put a deposit on a truck that I couldn't pick up until after the weekend. Also took nearly 4 1/2 hours to complete the purchase. More

We had a great experience at this dealership! They made everything simple and easy for us and we walked away with a brand new vehicle! They made everything simple and easy for us and we walked away with a brand new vehicle! More

We had regular maintenance, recall services and some minor warranty work performed and are happy with the work and how well we were treated by Brandon and the rest of the staff. minor warranty work performed and are happy with the work and how well we were treated by Brandon and the rest of the staff. More

Sam was great to work with, his knowledge on the entire process was impressive. He was personable and easy to talk to. He answered every question I had, and even provided some additional insight as he, him process was impressive. He was personable and easy to talk to. He answered every question I had, and even provided some additional insight as he, himself has been a Jeep owner for years. He made my experience one of the best I’ve had. More

I was extremely pleased with my purchase and the overall service and professionalism of the sales staff. Ray was my sales guy and from the first moment he he made me feel welcomed and never pressured. I wil service and professionalism of the sales staff. Ray was my sales guy and from the first moment he he made me feel welcomed and never pressured. I will definitely be back next time I am looking to purchase. More

In process of moving buildings so it seemed a little outdated. Over all it was nice outdated. Over all it was nice More

This was the absolute worst experience buying a truck. Check engine comes on during the test drive. The sales guys says "no big deal as long as it isn't blinking". I took his word for it and they check Check engine comes on during the test drive. The sales guys says "no big deal as long as it isn't blinking". I took his word for it and they checked it out in the shop and I left with it. The next business day I bring it back to be fixed, air filter I'm told. Service MGR tells me to my face that the xxxxxx sales guys don't make his schedule and I am looking at waiting all day for an air filter. After arguing with him that this was not my fault he reluctantly takes it back to return an hour later telling me their big beautiful dealership doesn't stock air filters. So I come back the next day to get it installed. On the way home check engine light comes back on. I return to the dealership for the truck to be fixed again. 2 hours later the same obnoxious service manager tells me that the truck is beyond repair and that Chrysler engineers will have to look at it, could take weeks. At this point I have had all I can take and have been waiting the entire week for a finalized contract for the truck that has still never been sent. Since I had never signed anything I requested my money back for the truck. The sales manager was very upset when I called him a liar, it was because he shook may hand and lied straight to me face about the truck and the problems that had been reported to Carfax. They told me the report was clean and I didn't need to worry about it. My neighbor has had similar experience's with these people. STAY AWAY! If management reads this and has any questions please feel free to reach out to me. Everything is factual More

Friendly and positive! Upfront and honest about wait time. Fast WiFi kept me connected to work. Upfront and honest about wait time. Fast WiFi kept me connected to work. More