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Castle Rock Chevrolet GMC - Service Center

Castle Rock, CO

4.4
107 Reviews
Call Service Center (720) 733-7114

107 Reviews of Castle Rock Chevrolet GMC - Service Center

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March 26, 2024

I was in a rush and they completed the oil service with plenty of time to spare. More

by bmgarelick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 02, 2024 -

Castle Rock Chevrolet GMC responded

Thank you for your feedback. The team is always here when you need us.

March 20, 2024

Zack was a pleasure to work with and got my vehicle back to me way faster than I expected More

by dur783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack in service dept
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Apr 02, 2024 -

Castle Rock Chevrolet GMC responded

Thank you for your feedback. We are always here when you need us.

February 16, 2024

Excellent trouble shooting and repairs on our 2009 Corvette Z06 once again! The Service Tech and Advisor thoroughly explained and rectified the issue and covered it under warranty. More

by Vetteswithstripes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zak Biondi and Todd Read
Report | Print
Mar 06, 2024 -

Castle Rock Chevrolet GMC responded

Thanks for your review! It's fantastic to hear that you had a great experience with our service department and received excellent service. Providing a positive and convenient experience is our priority. We're grateful for your choice and eagerly anticipate the opportunity to serve you again in the future. Thank you for choosing Castle Rock Chevrolet GMC!

February 01, 2024

Nice from the time I pulled in to the shop, the person driving me home and picking me up, very courteous everyone, very pleasant experience. More

by Trudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike , car driver.
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Feb 12, 2024 -

Castle Rock Chevrolet GMC responded

Castle Rock Chevrolet GMC thanks you for your kind review. Our team is always here when you need us, and we look forward to serving you in the future.

January 28, 2024

Great place to get you car fixed, good people and the work is as agreed and on time. More

by old guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Castle Rock Chevrolet GMC responded

Castle Rock Chevrolet GMC thanks you for your kind review. Our team is always here when you need us, and we look forward to serving you in the future.

January 18, 2024

Poor communication in service. Attitude given when asking for a rough idea on timeframe. Have to call them to get an update. Poor service wouldn't recommend. More

by Kjcars22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zak
Report | Print
January 12, 2024

Having just spent 2 full days at Castle Rock GMC for a 3-4 hour job getting a power steering pump replaced I can tell you I sure do miss the old Medved Dealership and it's professionalism and competence. More

by skeagles67
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
December 28, 2023

I trust this dealership to provide professional advice for my older truck and keep it in excellent working order. My truck is a 2009 Chevy Colorado and it has only been serviced at Castle Rock Chevrolet G More

by wild.marya
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikes in the service department
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Feb 12, 2024 -

Castle Rock Chevrolet GMC responded

Castle Rock Chevrolet GMC thanks you for your kind review. Our team is always here when you need us, and we look forward to serving you in the future.

December 22, 2023

Service was completed inba timely manner. Dominic was very helpful. Was able to answer all my questions. More

by Alvi12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
Report | Print
Feb 12, 2024 -

Castle Rock Chevrolet GMC responded

Castle Rock Chevrolet GMC thanks you for your kind review. Our team is always here when you need us, and we look forward to serving you in the future.

December 14, 2023

Zak, my service advisor, is great to work with. The service team has taken excellent care of my truck. Happy customer. More

by Mtnman800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zak Biondi
Report | Print
Feb 12, 2024 -

Castle Rock Chevrolet GMC responded

Castle Rock Chevrolet GMC thanks you for your kind review. Our team is always here when you need us, and we look forward to serving you in the future.

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