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Castle Rock Chevrolet GMC - Service Center

Castle Rock, CO

4.4
109 Reviews
Call Service Center (720) 733-7114

109 Reviews of Castle Rock Chevrolet GMC - Service Center

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June 20, 2024

My service advisor was very kind and respectful. He checked my tires and let me know that I was unable to have my tires rotated due to having very bad tires. Unfortunately I’m unable to purchase t More

by cathymborrego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Report | Print
Jul 18, 2024 -

Castle Rock Chevrolet GMC responded

Thank you for your business and review. We are always here to help.

June 17, 2024

Had to travel 30 miles three times terrible service, caused me troubles to get home More

by Rightco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed, Tim
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June 07, 2024

Setting appt EASY & fast on their website. Service Advisor, Gregory, VERY friendly & helpful. He kept me informed constantly also. Repair was great! Fast & pleasant.....& VERY NICE Facilit More

by Davecarp80138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory, Service Advisor
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May 14, 2024

Everyone has been great to work with. Ed has gone above and beyond to keep my wife on the road. Austin in sales has been very helpful with find a new vehicle as well for her. More

by dmeiborg146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed - service
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May 16, 2024 -

Castle Rock Chevrolet GMC responded

Thank you for your business and review. The team is always here when you need us and we look forward to serving you in the future.

May 10, 2024

They did a real good job on the service. They did it in a timely manner while I waited. I gave 4 stars because I called one day at about 10:00 am and got the service department voice mail. More

by Jrchesnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Guillory
Report | Print
May 16, 2024 -

Castle Rock Chevrolet GMC responded

Thank you for your feedback. This information has been passed along to our General Manager.

April 18, 2024

Excellent service very nice service personnel fast check in comfortable waiting room paperwork totally understandable More

by Jnjestelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi
Report | Print
Apr 19, 2024 -

Castle Rock Chevrolet GMC responded

Thank you for your positive review! Thank you for choosing Castle Rock Chevrolet GMC!

April 13, 2024

The staff was very kind and accommodating. Even was able to get me a ride home when my ride fell through! More

by Pbarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Guillory
Report | Print
Apr 18, 2024 -

Castle Rock Chevrolet GMC responded

We are glad we could help. The team is always ready to help.

April 13, 2024

Always friendly, prompt, and professional. Have earned my trust. Even though you're farther from my home, I'll continue to make the drive. Thank you. More

by Dberkebile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed in Service
Report | Print
Apr 18, 2024 -

Castle Rock Chevrolet GMC responded

Thank you for your review. We are always here when you need us.

April 07, 2024

Always a good experience! Professional, courteous and complete. Work is performed correctly and quickly every time! More

by bheisler1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi
Report | Print
Apr 10, 2024 -

Castle Rock Chevrolet GMC responded

We appreciate your wonderful review! It's truly rewarding to know that you had a great experience with our service department. Delivering excellent service and ensuring a positive and convenient experience is our commitment. Your choice means a lot to us, and we look forward to the pleasure of serving you again in the future. Thank you for choosing Castle Rock Chevrolet GMC!

April 04, 2024

Service was timely. The service writer was friendly, knowledgeable and efficient. Just my opinion but there seem to be a lot of employees that seemed to be wandering a l More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
Report | Print
Apr 10, 2024 -

Castle Rock Chevrolet GMC responded

Thank you for your review, George! We're delighted that you enjoyed our service department and received top-notch service. Our commitment is to offer a positive and convenient experience for our valued customers like you. We appreciate your choice and look forward to serving you again in the future. Thank you for choosing Castle Rock Chevrolet GMC!

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