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Castle Rock Chevrolet GMC - Service Center
Castle Rock, CO
113 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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113 Reviews of Castle Rock Chevrolet GMC - Service Center
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April 28, 2014
Great Customer Service from sales to service! I purchased by 2012 Chevy Silverado 2500 at Medved 2 years ago, and have used them for every single service appointment since, even though I have to d I purchased by 2012 Chevy Silverado 2500 at Medved 2 years ago, and have used them for every single service appointment since, even though I have to drive more than 50 miles to get to the dealership. The time spent is well worth it. Medved definitely understands customer service, both during, and more importantly, after the sale! More
by tedmalone
Employees Worked With
Patrick Carter
October 22, 2012
We have a 2008 Buick Enclave which we are leasing from MedVed in Castle Rock. For about the past 2 years there has been a "mystery smell" coming from the engine which pours out through the vents. The sme MedVed in Castle Rock. For about the past 2 years there has been a "mystery smell" coming from the engine which pours out through the vents. The smell is like a propane gas smell. We have brought this vehicle in countless times and Tim (sorry, I don't know his last name) has been extremely helpful to us. The cause of the smell has been very hard to determine, and Tim continually tried to diagnose and fix it for us. It didn't happen for a while, then one day Tim tried something and it worked for us. He's been patient, helpful, and very kind to us. Thank you Tim for your great service! More
by tdorsch
Employees Worked With
Tim
October 20, 2012
Very professional and efficient service. I also like the fact that Medved Chevrolet service in Castle Rock doesn’t try to push unnecessary service for my cars when I bring them in for specific maintenance o fact that Medved Chevrolet service in Castle Rock doesn’t try to push unnecessary service for my cars when I bring them in for specific maintenance or repairs. Further, it is nice having the same service managers each time I come in. Revolving service managers means the dealership isn’t supporting their staff effectively. I can always count on being treated fairly and with respect at Medved South. More
by RDKgearman
Employees Worked With
Pat
