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Castle Kia McHenry
McHenry, IL
23 Reviews
Welcome to Castle KIA McHenry, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from McHenry, Crystal Lake, Woodstock, Lake in the Hills, and Algonquin by delivering a seamless and enjoyable car-buying experience.
At Castle KIA McHenry, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 2:00 PM
Sunday Closed
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Showing 23 reviews
March 04, 2010
Just bought a Subaru Forester. My salesperson was Joe Regan and he was super. Joe was introduced to me by Curtis, the internet manager who is also very pleasant. I had emailed Curtis with several que Regan and he was super. Joe was introduced to me by Curtis, the internet manager who is also very pleasant. I had emailed Curtis with several questions and decided to come into the dealership. Joe Regan was also very pleasant and knowledgeable. He made the whole experience a good one. Robin Metz explained their Customer Service and I enjoyed her openness. More
by itschar
Employees Worked With
Joe Regan, Robin Metz
November 25, 2009
We were so pleased with Joe's sincere service we purchased TWO vehicles! We know he honestly had our best interest at heart and could not ask for a better salesperson! We got a 2005 Santa Fe and a 2 purchased TWO vehicles! We know he honestly had our best interest at heart and could not ask for a better salesperson! We got a 2005 Santa Fe and a 2009 Galant! My boyfriend and I both thank him and Gary Lang! Probably the best experience that either one of have ever had, you had two loyal customers for life! More
by morgan12422
Employees Worked With
Joe Dicks
October 06, 2009
The worst experience I ever had. I dealt with Gary himself and he made me feel like he was better than me. I just couldn't trust him. And the staff was not that informed about their products. I wou himself and he made me feel like he was better than me. I just couldn't trust him. And the staff was not that informed about their products. I would tell anyone to stay away from this dealer. Very far away. If it doesn't sya Gary Lang on the back you probably got a pretty good deal. More
by belial67
Employees Worked With
Gary Lang
