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Castle Chrysler Dodge Jeep Ram - Service Center

Chesterton, IN

4.8
45 Reviews

45 Reviews of Castle Chrysler Dodge Jeep Ram - Service Center

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June 26, 2023

Alan took excellent care of my jeep, the work was done quickly and very satisfactory! Will definitely return. More

by Wishecoby
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alan
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June 26, 2023

Friendly professional they do great work I go above and beyond to make sure all the things are taken care of small and large, and they repair and replace what needs to be done in a very timely manner More

by Hunk31993
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Juan Torres, Brandon Manchak, Branden Pulleyblank
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Jun 26, 2023 -

Hunk31993 responded

Great company, great people great product

June 23, 2023

Always taken great care of their customers. Service department is top notch. I'm a very happy customer More

by Tony C.
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alan in the service department
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Jun 26, 2023 -

Castle Chrysler Dodge Jeep Ram responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 28, 2023

Very courteous. Kept us informed. Fast service Accurate estimate. Easy check in and check out More

by ejdatwork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
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May 03, 2023 -

Castle Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2023

Best service team, professional, kind, clean, fast, and proficient. Will not go anywhere else for my car service. More

by Tbzsmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Report | Print
May 02, 2023 -

Castle Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 31, 2023

Service was great were great no complaints there, staff was also great. But i left there a bit confused about a dealer warranty? If the trans fluid is guaranteed for the life of vehicle and needs a trans f More

by ges46385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont know by name any employees
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Apr 03, 2023 -

Castle Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Apr 03, 2023 -

ges46385 responded

Wow, i had actually thought i just did reach out with my last response?

Apr 03, 2023 -

Castle Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (219) 255-5068 so we can assist you further.

March 28, 2023

Castle goes above and beyond to make sure you’re well taken care of. Definitely recommend them whether you are purchasing a vehicle or getting service More

by Aaron
Recommend Dealer
Yes
Employees Worked With
Bryant Grant
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Mar 30, 2023 -

Castle Chrysler Dodge Jeep Ram responded

Hi Aaron, we're happy you found our staff to be so supportive during your experience here at Castle Chrysler Dodge Jeep Ram of Chesterton. Thanks for the recommendation, and have an amazing day!

March 20, 2023

Very friendly and willing to make my service experience positive. The gentlemen that helped me was fantastic. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Small
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Turick 5 stars
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Mar 22, 2023 -

Castle Chrysler Dodge Jeep Ram responded

Hi Carol, we are very happy to have provided you with such a positive experience! We hope you have a great day!

Mar 22, 2023 -

Castle Chrysler Dodge Jeep Ram responded

Hi Carol, we are very happy to have provided you with such a positive experience! We hope you have a great day!

March 13, 2023

Very thorough on letting me what all needed to be done on my Jeep wrangler More

by Natasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Mar 16, 2023 -

Castle Chrysler Dodge Jeep Ram responded

Hi Natasha, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 22, 2023

Average. They took care of my drag link after I made a claim with ram. I was shocked after I asked how much an oil change was and was informed it would be 200 More

by Maverick.Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
Report | Print
Feb 25, 2023 -

Castle Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. If you are willing to give us another chance, please contact us at (219) 255-5068 so we can understand your situation better in order to try and turn your experience around. Thank you, Castle Chrysler Dodge Jeep Ram of Chesterton

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