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Castle Chrysler Dodge Jeep Ram
Chesterton, IN
170 Reviews
Welcome to Castle Chrysler Dodge Jeep Ram of Chesterton, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Chesterton, Valparaiso, Portage, Michigan City, and Hobart by delivering a seamless and enjoyable car-buying ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 AM
Wednesday 9:00 AM - 8:00 AM
Thursday 9:00 AM - 8:00 AM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 170 reviews
December 24, 2024
Another great experience at Castle in Chesterton. As always our salesman Tyler took care of all the details making for another smooth transaction! This is the 3rd vehicle we have purchased through Ty As always our salesman Tyler took care of all the details making for another smooth transaction! This is the 3rd vehicle we have purchased through Tyler and we recommend him to all of our friends and family! More
by Lamberth2024
December 23, 2024
Erica Ditmire was very responsive and one of the primary reasons I selected this vehicle versus one at another dealership. reasons I selected this vehicle versus one at another dealership. More
by Dansilvia67
Employees Worked With
December 17, 2024
Tony was very knowledgeable. He explained our finance papers so we understood them. He took his time. Very friendly. He explained our finance papers so we understood them. He took his time. Very friendly. More
by bluebikechic
December 05, 2024
Erica was wonderful to work with during the whole experience! Erica was friendly, patient, and knowledgeable. She worked hard to overcome an initial bad experience with Tony, in finance. After dealin experience! Erica was friendly, patient, and knowledgeable. She worked hard to overcome an initial bad experience with Tony, in finance. After dealing with Tony, we left and were ready to never come back. However, Erica reached back out and we are very happy we gave her the chance to make it right. Thank you, Erica! More
by Chrissy Griffin
December 04, 2024
Thank you so much Erika Ditmire for all of you hard work so that I could drive away with basically a brand new car!! so that I could drive away with basically a brand new car!! More
by tilonwoodard
Employees Worked With
October 26, 2024
She was very knowledgeable about the Vehicles and worked with me with price and what I wanted in a vehicle. Very kind and considerate of my time. with me with price and what I wanted in a vehicle. Very kind and considerate of my time. More
by Amfy222
October 26, 2024
Prudence was excellent to work with. She went out of her way to make sure myself and my wife were pleased with our purchase.. Thanks again She went out of her way to make sure myself and my wife were pleased with our purchase.. Thanks again More
by sullivanryan2130
Employees Worked With
Prudence Holt
October 26, 2024
My husband and I were super pleased with Prudence on our purchase of a Jeep Sahara 4xe. She went out of the way to make sure I was happy with my choice and it fit everything I was looking for. Thanks again purchase of a Jeep Sahara 4xe. She went out of the way to make sure I was happy with my choice and it fit everything I was looking for. Thanks again More
by Mlsullivan31
Employees Worked With
Prudence Holt
October 16, 2024
Tonys business tactics are not above board. Tyler (my sales person) and I were $1,000 apart in the sale price. I had intended on paying cash on the transaction. Then Tony got involved. BIG MIST Tyler (my sales person) and I were $1,000 apart in the sale price. I had intended on paying cash on the transaction. Then Tony got involved. BIG MISTAKE. He claimed if financed the transaction and paid the loan off during the first payment period he would split the difference and save me $500.00. He said he gets a kick back if finance. I agreed to this. ANOTHER BIG MISTAKE. The payoff on the note was to match the agreed upon sales price. Well that wasn’t the case. I ended up paying $1,000.00 over the sales price to satisfy the note. I called him to discuss this issue and his comment was he must have miscalculated the math. I asked what he was going to do about this. He said he is not going to do a thing and hung up on me. Be careful if you finance thru this dealership. Tony is deceitful More
by Kevin
October 14, 2024
Erica was a joy to work with. Very helpful. Got me the car I wanted at a great price. Very helpful. Got me the car I wanted at a great price. More
by alex
Employees Worked With
