Castle Chrysler Dodge Jeep RAM of Naperville - Service Center

Roland and his service team were excellent!!! He was helpful and efficient and kindly worked within my time frame. Roland is always professional and hard working. He is highly dedicated to his job and m helpful and efficient and kindly worked within my time frame. Roland is always professional and hard working. He is highly dedicated to his job and making his customers happy. More

Problem solvedGreat service helpful thoughtful Worked Problem solved Great service helpful thoughtful Worked with dalton to pick the tires That I wanted Problem solved Great service helpful thoughtful Worked with dalton to pick the tires That I wanted More

Service department needs to be faster on Saturdays, it should not take 2 1/2 hrs. Just to get an oil change and tire rotation should not take 2 1/2 hrs. Just to get an oil change and tire rotation More

Take your business elsewhere! If you want to hassle with the service department, be my guest. I don’t recommend this dealer. I appreciate the workers that are trying to make the best of it but what’s the po the service department, be my guest. I don’t recommend this dealer. I appreciate the workers that are trying to make the best of it but what’s the point of a dealer having a quick lane if you can never use it and when you can it’s a minimum 2 hr wait. No thanks! More

Barely any communication about my vehicles service, the vehicle was there almost a week. The work was done well. The checkout/cashier process was easy. vehicle was there almost a week. The work was done well. The checkout/cashier process was easy. More

Mr. Sebastián was very attentive, he gave me not only the appropriate information, he also explained to me the importance of doing preventive maintenance ... Regarding the Service, the staff were very friend appropriate information, he also explained to me the importance of doing preventive maintenance ... Regarding the Service, the staff were very friendly, attentive and helpful (careful attention) ... Thank you for your services .... More

Speedy quick service and nice service people to work with More

Joe was wonderful, got me right in, when my car was having issues on my way to work. My car was low on oil and it fixed the issue having issues on my way to work. My car was low on oil and it fixed the issue More