Castle Chevrolet of Villa Park - Service Center

Keep it moving The only reason I purchased my car from Castle was because they offered free oil changes and tires, last year I got a letter saying they were discont The only reason I purchased my car from Castle was because they offered free oil changes and tires, last year I got a letter saying they were discontinuing the free oil changes, and everytime I need a tire replaced they come up with some BS reason as to why it doesn't qualify...I would never purchase from Castle again More

Great service Marlex always goes above and beyond. Becky greeted me as soon as I drove in. Great service and staff. Got my car washed as well. Marlex always goes above and beyond. Becky greeted me as soon as I drove in. Great service and staff. Got my car washed as well. More

Good Experience, Very Efficient Communication Becky is always great to get service assistance from. Something was happening on another call and which to me was funny and she handled it very profe Becky is always great to get service assistance from. Something was happening on another call and which to me was funny and she handled it very professionally. More

Awesome People!! No matter when i go there whether I'm upset or not they never change. Always professional, courteous and in good moods. Also they do a great job and No matter when i go there whether I'm upset or not they never change. Always professional, courteous and in good moods. Also they do a great job and they do it quickly. More

Amazing service Castle Chevy service is top notch. I will only have my GM vehicles serviced by Castle. I would absolutely recommend them to everyone looking to buy or Castle Chevy service is top notch. I will only have my GM vehicles serviced by Castle. I would absolutely recommend them to everyone looking to buy or just need service. More

Your porter threatened to have the mechanic f up my car. Well my concern is a porter that works for you named Nathaniel Woods. I stated on social media I would be bringing my car in again for service and he Well my concern is a porter that works for you named Nathaniel Woods. I stated on social media I would be bringing my car in again for service and he replied he would be sure to tell you all to f it up. I snapshotted the comment. Now I’m not sure if I ever want to bring my car back to my location maybe he is the reason I keep having problems. More

oil change I had an appointment for an oil change and a coupon to check battery and brakes. I feel waiting 2 hours for this service was unacceptable. I schedu I had an appointment for an oil change and a coupon to check battery and brakes. I feel waiting 2 hours for this service was unacceptable. I scheduled an appointment, an oil change does not take that long. More

Oil change and inspection In one word — Professional. Friendly, but most important, Tony knows what he is doing. Clem was there with a big smile making sure all we handled pr In one word — Professional. Friendly, but most important, Tony knows what he is doing. Clem was there with a big smile making sure all we handled properly. More

Somewhat disappointed. As of right now the air bag light is not coming on. As far as the service is concerned , I am sure he is a good mechanic but when I received the car As of right now the air bag light is not coming on. As far as the service is concerned , I am sure he is a good mechanic but when I received the car back it was never washed as promised, The driver seat had oil on it,. so I had to go back in & get someone to clean it off.. As i was leaving the dealership lot I checked to make sure that the oil indicator was reset to 100 % & it was not, so I had to return again to have it reset. If I didn't check it there I would had to have come back at another time. I am not blaming the mechanic but some one gouged my front RIM pretty bad on the passenger side and I am not real happy about it now. At this point I am almost afraid to bring it back again. More

A lot of wasted time I had been having tire pressure issues for about 2 weeks. When I initially made an appointment to have my tires looked at all they did was put more ai I had been having tire pressure issues for about 2 weeks. When I initially made an appointment to have my tires looked at all they did was put more air in my tires (after already coming in twice for air). I took my car to Pep Boys where they found 2 nails in one of my tires, which was replaced. My tire pressure light came back on a few days letter and I took my car to Castle where more air was going to be put in my tires but I requested that someone look at my tires because I had already been in about 5 times for air and the light continued to come on. Marlex found a nail in my left front tire and I let him know that I had a 10:30 am appointment for servicing. My car was taken back to have my tire patched and it took over an hour and a half even though I made an appointment. More