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Castle Chevrolet of Villa Park - Service Center

Villa Park, IL

4.5
180 Reviews

180 Reviews of Castle Chevrolet of Villa Park - Service Center

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December 09, 2012

I appreciated that they fixed my thermostat during a regular maintenance I. I am concerned about the Cruze. This is not the first time I've had it in for one thing or another. (with recalls) I am so More

by michelle.parker.1650
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
December 08, 2012

This is NOT a fake review. It is from a customer (me) who purchased a car from Castle. First, love the car. Checked the price out after I left and they gave me a fair deal. Car is EXCELLENT. Everyone there i More

by fredwin01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3, Gus Medina
December 06, 2012

This was the first time I had been to Castle. I was pretty familiar with Ogden Chevy, but they have closed. I stopped in for an oil change on a Corvette and they were able to take me right away and ev More

by jpkelly
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joy (Service Advisor)
January 12, 2012

My car is a 2003 Eacalade and is approaching 215,000 miles. Thru the excellent care and service that I get from Jeff at castle I feel like I can drive my car another 100K without any worries. Jeff exp More

by Hmazurek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Nasman
December 06, 2011

Every single time I have had an issue with my 2 vehicles purchased from Castle, I just take it in and see Jason. I don't take my 04 Envoy or 09 Avalanche anywhere but the dealer for any type of service inc More

by luevanos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
December 05, 2011

We live in Michigan and my son resides in Chicago where he goes to school. We had a water pump failure on his Monte Carlo. I had to find a local service center and frankly being from out of town, I was hes More

by wjcostello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim in Service
November 29, 2011

The staff are friendly and explain everything, but more importantly they are HONEST. They tell you what repairs you should consider, and give you a timeline of what should be done soon, and what can wait. More

by dmgress
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
can't remember
November 12, 2011

Ryan was professional and very quick to respond and get the deal done. The price was the lowest in the area. I like the free oil and car wash that they offer at no charge. Ken Kasarski More

by kasarski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sitter
September 28, 2011

This was the second time I worked with Jason to have my Buick Terraza serviced. He is an excellent representative of this dealership and provides great cuntomer service. More

by gooselg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Buis
August 27, 2011

Great work. Everyone was very polite, professional and really cared about me as a customer. Very refreshing to know someone gets it right. Rob McFarland went out of his way to help me understand my issu More

by Danielmarrazzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob McFarland