Castle Chevrolet of Villa Park - Service Center
Villa Park, IL
180 Reviews of Castle Chevrolet of Villa Park - Service Center
I appreciated that they fixed my thermostat during a regular maintenance I. I am concerned about the Cruze. This is not the first time I've had it in for one thing or another. (with recalls) I am so regular maintenance I. I am concerned about the Cruze. This is not the first time I've had it in for one thing or another. (with recalls) I am so glad it's been under warranty. More
This is NOT a fake review. It is from a customer (me) who purchased a car from Castle. First, love the car. Checked the price out after I left and they gave me a fair deal. Car is EXCELLENT. Everyone there i purchased a car from Castle. First, love the car. Checked the price out after I left and they gave me a fair deal. Car is EXCELLENT. Everyone there is customer service minded. They treat me real well and here is the best part... they really do treat my car better then I had at several dealerships. So let's just go on the record and say I will ALWAYS buy from them in the future and I will ALWAYS get my car serviced there for anything I need. More
This was the first time I had been to Castle. I was pretty familiar with Ogden Chevy, but they have closed. I stopped in for an oil change on a Corvette and they were able to take me right away and ev pretty familiar with Ogden Chevy, but they have closed. I stopped in for an oil change on a Corvette and they were able to take me right away and even washed the car when it was done. From what I can tell they did a good job. I will be using them in the future. More
My car is a 2003 Eacalade and is approaching 215,000 miles. Thru the excellent care and service that I get from Jeff at castle I feel like I can drive my car another 100K without any worries. Jeff exp miles. Thru the excellent care and service that I get from Jeff at castle I feel like I can drive my car another 100K without any worries. Jeff explains problems that they find and gives options and suggestions in a manner I can easily understand. I can't keep up with GM and all there recalls or issues but Jeff researches and makes me feel well taken care of. I highly recommend having your vehicle serviced with Castle. The people there make all the difference. More
Every single time I have had an issue with my 2 vehicles purchased from Castle, I just take it in and see Jason. I don't take my 04 Envoy or 09 Avalanche anywhere but the dealer for any type of service inc purchased from Castle, I just take it in and see Jason. I don't take my 04 Envoy or 09 Avalanche anywhere but the dealer for any type of service including oil changes. Work has always been done in a timely manner and with superior quality. Castle does a great job and and does it right. More
We live in Michigan and my son resides in Chicago where he goes to school. We had a water pump failure on his Monte Carlo. I had to find a local service center and frankly being from out of town, I was hes he goes to school. We had a water pump failure on his Monte Carlo. I had to find a local service center and frankly being from out of town, I was hesitant. I found Castle through the internet. They had great hours, a very friendly and impressive service call and follow up system. Jim from Service was assigned the account. He was courteous, informative and offered atlternative solutions. We were extremely pleased with the service we received and when I drove to Chicago to get the car at the dealership I was very impressed with the location Needless to say I would recommend it to anyone. It is always comforting when you can trust someone. More
The staff are friendly and explain everything, but more importantly they are HONEST. They tell you what repairs you should consider, and give you a timeline of what should be done soon, and what can wait. importantly they are HONEST. They tell you what repairs you should consider, and give you a timeline of what should be done soon, and what can wait. I've checked out some of their suggestions with a mechanic in the family, and the dealership was correct. It is so important to find someone you trust for repairs. More
Ryan was professional and very quick to respond and get the deal done. The price was the lowest in the area. I like the free oil and car wash that they offer at no charge. Ken Kasarski the deal done. The price was the lowest in the area. I like the free oil and car wash that they offer at no charge. Ken Kasarski More
This was the second time I worked with Jason to have my Buick Terraza serviced. He is an excellent representative of this dealership and provides great cuntomer service. Buick Terraza serviced. He is an excellent representative of this dealership and provides great cuntomer service. More
Great work. Everyone was very polite, professional and really cared about me as a customer. Very refreshing to know someone gets it right. Rob McFarland went out of his way to help me understand my issu really cared about me as a customer. Very refreshing to know someone gets it right. Rob McFarland went out of his way to help me understand my issue, my options for repair and his recommendations. He listened to my concerns and addressed them all. I'm coming back. Thanks Rob. More