Castle Chevrolet of Villa Park - Service Center

Jim went above and beyond to cover a warranty item on my 2008 Saturn Outlook. He reassured me everything would be taken care of and provided me with a loaner vehicle for a week. The service we received was 2008 Saturn Outlook. He reassured me everything would be taken care of and provided me with a loaner vehicle for a week. The service we received was exceptional and Jim was always professional and met my needs and concerns. We got our car back and it looked exactly the way we gave it to them (clean)! More

Service and Sales representatives are among the best that I have been contact with over 40 years of owning and buying vehicles. Straight forward, sincere and good quality is what you can expect from this d I have been contact with over 40 years of owning and buying vehicles. Straight forward, sincere and good quality is what you can expect from this dealership. Can easily see myself buying future vehicles from them. CBB More

We purchased a pre-owned Impala with leather heated seats, remote start, premuim wheels, etc. It was a great value. Cars at other dealers did not have the extras, but the prices were higher. Castle has seats, remote start, premuim wheels, etc. It was a great value. Cars at other dealers did not have the extras, but the prices were higher. Castle has the best cars at the best pricing. Service department is the best I have experienced. The service reps are friendly, listen to you, make sure things are fixed right. The service department makes the dealership. Friendly reps and professional techs. I want to say thanks to the entire service team. Castle delivers best pricing value and professional continuing service. More

My recent experience with Castle Chevrolet Service Department went well beyond my expectations. I recently purchased a new Chevy Volt, and shortly thereafter had a check-engine light come on. Not hav Department went well beyond my expectations. I recently purchased a new Chevy Volt, and shortly thereafter had a check-engine light come on. Not having a great deal of time, OnStar contacted the dealership and arranged the appointment. I informed Jim Nowak, the Service Advisor, that I was somewhat pressed for time, and when the diagnostic took longer than expected, he put me in a loaner car and had me on my way. When I returned, he assured me that all was well with the car, that a part needed to be replaced that was faulty, and my vehicle was waiting for me outside, washed and ready to go. Very professional, very knowledgeable, and an overall very pleasant experience. I would refer anyone to Jim and Castle Chevrolet Service Department. Thanks, Jim! More

The car was brought in before our appoitment time and it was finished at exactly our appointment time. Fast and courteous service. They knew what they were doing and got us out fast. Thanks for the great was finished at exactly our appointment time. Fast and courteous service. They knew what they were doing and got us out fast. Thanks for the great service especially before the Holidays. More

The reason I have rated my experience the way I have, is because everytime I come into the dealership, I receive the same experience. I know that I will be treated with courtesy. I feel confident that My because everytime I come into the dealership, I receive the same experience. I know that I will be treated with courtesy. I feel confident that My vehicle will get top-notch service. The atmosphere is nice and clean and when I get ready to leave, I know that I can trust the people that I'm dealing with. I would not hesitate to recommend Castle to anyone.It is a pleasure to do business with you. Thank you. More

Billy Clarke did a great job. My car was ready when promised and I was provided with a courtesy car until the repairs were completed under warranty. I was very satisied and will return to your dealersh promised and I was provided with a courtesy car until the repairs were completed under warranty. I was very satisied and will return to your dealership in the future. More