Castle Chevrolet of Villa Park - Service Center

Friendly staff and very helpful I took my sisters chevy cruze in to get serviced and had no idea how to get a oil Chang but kyle, one of the survise writers made it very easy all I d I took my sisters chevy cruze in to get serviced and had no idea how to get a oil Chang but kyle, one of the survise writers made it very easy all I did was pull in my car and told them what I wanted and i waited in the clean waiting room that had Ipads there too keep me busy and the next thing I knew the car was done and they gave me a free car wash. More

Oil Change Called to schedule an oil change, spoke with Kelly who was very polite and professional. Kelly made my appointment that worked for my schedule. Came Called to schedule an oil change, spoke with Kelly who was very polite and professional. Kelly made my appointment that worked for my schedule. Came in for my appointment and was in and out in just about an hour including getting my car washed. Thanks! More

Great service and to deal with. I always have my car serviced at a dealership, and Castle  Is one I can trust. I'm really happy I use them. I won't go to anyone else. My car was read I always have my car serviced at a dealership, and Castle  Is one I can trust. I'm really happy I use them. I won't go to anyone else. My car was ready when promised, fixed properly and they didn't push me to have additional work done, like some other places do. Everyone in the service department was friendly and courteous. I won't go anywhere else to get my car fixed.  More

Its a great place My experience was wonderful,Becky did a wonderful job with scheduling my appointment and Hillary was so helpful in making sure my baby was taken care My experience was wonderful,Becky did a wonderful job with scheduling my appointment and Hillary was so helpful in making sure my baby was taken care of. More

Free Tires for Life a SCAM The "Free Tires For Life" is a complete scam. I had over 80,000 miles on the original tires. I was told the still had 1/16" of tread before they would The "Free Tires For Life" is a complete scam. I had over 80,000 miles on the original tires. I was told the still had 1/16" of tread before they would replace them. It is almost November and I decided my family's safety was more important. I will purchase tires elsewhere. I will never buy a car for them again or have any cars serviced by them. More

Service Department When I go to have my car serviced I look forward to seeing Joy Ulrich! She is Castles hidden Gem ! Very helpful very friendly and very knowledgeable! When I go to have my car serviced I look forward to seeing Joy Ulrich! She is Castles hidden Gem ! Very helpful very friendly and very knowledgeable! Truly a great dealership ! More

Excellent experience!! Far exceeded what I expected!! I brought my car in to have the transmission checked out. Service Consultant Joy Urick, took care of everything for me and made the entire process com I brought my car in to have the transmission checked out. Service Consultant Joy Urick, took care of everything for me and made the entire process completely painless!! The car is repaired and safe ready for my daughter to take to school!! Can,t enough about the service provided!! More

poor service After bringing my car in for a recall for the ignition more than 50 0/0 of the time it doesn't start I made an appointment to have it looked at they After bringing my car in for a recall for the ignition more than 50 0/0 of the time it doesn't start I made an appointment to have it looked at they said they were trying to cut a new key if that's all it is it should not take an hour and a half still waiting More

terrible service and help tried to schedule car for it's routine oil change cause it's below 20% of life and they will not take it till 10% or below. I've also scheduled to che tried to schedule car for it's routine oil change cause it's below 20% of life and they will not take it till 10% or below. I've also scheduled to check for an uncomfortable odor when heater is on and a rattily noise when running but need a loaner to get to work and was told that they can't get me one until over a week. told them I can't to work without a car and the strong odor makes the car unhealthy to drive. kids and wife have already vomited because of the odor. I hope none of them get sick, but recording this review to take to a lawyer in case something bad happens and if I have to take days off of work because of it being undrivable. More

DO NOT BUY FROM HERE TERRIBLE TERRIBLE TERRIBLE!!! They sold me a vehicle without getting the title from the previous owner. After 8 months we finally received it and it TERRIBLE TERRIBLE TERRIBLE!!! They sold me a vehicle without getting the title from the previous owner. After 8 months we finally received it and it was wrong. We had to pay out of pocket for THEIR MISTAKE. No returned voicemails, faxes or emails. Every person in management that we spoke to said it would be taken care of. Still waiting! Not worth the headache! More