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Castle Chevrolet of Villa Park - Service Center

Villa Park, IL

4.6
184 Reviews

184 Reviews of Castle Chevrolet of Villa Park - Service Center

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November 03, 2016

Amazing service Didn't have an appointment, and was taken in right away for an oil change. The atmosphere was pleasant. Waiting room and washroom was clean. Thank More

by Chigirl27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 30, 2016 -

Castle Chevrolet of Villa Park responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

November 02, 2016

Great service I came in for a lot of different things to get my car service. And Castle Chevy of Villa park was more then great. The service was fast, I also got a More

by Daries Levy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hills
Nov 29, 2016 -

Castle Chevrolet of Villa Park responded

Hi Daries, thank you for the very kind sentiments about your visit! We are happy to hear that their attention to detail has made you loyal to us. Thanks again for choosing Castle and welcome to the family!

November 02, 2016

Amazing service amazing service advisor!! Joy has been amazing woth my 2008 chevy malibu... she always make sure before i spend money that she tells me what needs to be done. May car has bee More

by Kelly Napora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joy Urick
Nov 30, 2016 -

Castle Chevrolet of Villa Park responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

November 01, 2016

Many options Castle has many ways for me get my car serviced. Open late and on Saturday, free loaners, free coffee and and large waiting room if I want to stay. More

by Pepper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joy Urick, Hammer Roady
Nov 28, 2016 -

Castle Chevrolet of Villa Park responded

Hi Pepper, thank you for the very kind sentiments about your experience! We are happy to hear that our services has made you loyal to us. Thanks again for choosing Castle!

November 01, 2016

Friendly staff and very helpful I took my sisters chevy cruze in to get serviced and had no idea how to get a oil Chang but kyle, one of the survise writers made it very easy all I d More

by Brian Sauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Nov 28, 2016 -

Castle Chevrolet of Villa Park responded

Hi Brian, thank you for the outstanding compliments about our dealership! We are so happy to hear that Kyle took good care of you Thank you again for the kind words & for choosing Castle!

October 31, 2016

Oil Change Called to schedule an oil change, spoke with Kelly who was very polite and professional. Kelly made my appointment that worked for my schedule. Came More

by Tony1184
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
Nov 22, 2016 -

Castle Chevrolet of Villa Park responded

Thanks for the 5 star review, Tony! We greatly appreciate your loyal business!

October 31, 2016

Great service and to deal with. I always have my car serviced at a dealership, and Castle  Is one I can trust. I'm really happy I use them. I won't go to anyone else. My car was read More

by bob65333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Medina
Nov 28, 2016 -

Castle Chevrolet of Villa Park responded

Hi Bob, Thank you for the compliments about our dealership! We greatly appreciate you taking the time to leave us a 5-star review & your continued loyalty. Thank you again for choosing Castle!

October 31, 2016

Its a great place My experience was wonderful,Becky did a wonderful job with scheduling my appointment and Hillary was so helpful in making sure my baby was taken care More

by Steph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky, Hillary
Nov 28, 2016 -

Castle Chevrolet of Villa Park responded

Thanks for taking the time to leave a review, Steph! We greatly appreciate your loyal business!

October 20, 2016

Free Tires for Life a SCAM The "Free Tires For Life" is a complete scam. I had over 80,000 miles on the original tires. I was told the still had 1/16" of tread before they would More

by nrainey454
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Politza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2016 -

Castle Chevrolet of Villa Park responded

We have forwarded your comments to our management team. We take all customer feedback very seriously, especially in situations involving safety. Your trust in us is one of our top priorities & we will work to make things right. We hope you will allow us another opportunity to earn your business back again soon.

September 16, 2016

Service Department When I go to have my car serviced I look forward to seeing Joy Ulrich! She is Castles hidden Gem ! Very helpful very friendly and very knowledgeable! More

by Chevy owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joy Ulrich
Sep 22, 2016 -

Castle Chevrolet of Villa Park responded

Thank you for the kind words and great review! We're glad to hear that Joy continues to make a positive impact on your service appointments. Thank you for choosing Castle!

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