Castle Chevrolet of Villa Park - Service Center
Villa Park, IL
184 Reviews of Castle Chevrolet of Villa Park - Service Center
Persistence Wins My service experience with Castle was successful thanks to customer service rep., Kyle Roady. My Equinox was subject to a GM service bulletin and Kyl My service experience with Castle was successful thanks to customer service rep., Kyle Roady. My Equinox was subject to a GM service bulletin and Kyle made sure we got the engine repairs we needed. Absent his extra effort, I fear GM would have strung us along. Thanks, Kyle. More
Treated like family I bought my Cadillac CTS through Sean O'Connell and he was knowledgeable, friendly, & really listened to my needs to make the car buying experience mu I bought my Cadillac CTS through Sean O'Connell and he was knowledgeable, friendly, & really listened to my needs to make the car buying experience much more easygoing. But the service department has gone above and beyond for me, specifically Hillary Stark. From the moment I bought my car, Hillary has been the friendly face going out of her way to attend to every maintenance check and service repair on my car. I cannot say enough positive things about Hillary; she is supportive, understanding, outgoing, and extremely helpful. My interactions with her feel more like two friends catching up than a customer-employee relationship. She really cares about giving me the best possible service, and she is the only person I ask for when I need my car serviced. Hillary is an exceptional employee and great at what she does- Castle Chevrolet is lucky to have a hard-working asset like her. More
Perfection! First time servicing my Cruze at this location, Joy was a pleasure to work with. I felt she was honest and reputable. My vehicle was finished by the t First time servicing my Cruze at this location, Joy was a pleasure to work with. I felt she was honest and reputable. My vehicle was finished by the time suggested and washed when I arrived to pick it up. Thanks! More
VERY PROFESSIONAL, EARNED MY TRUST First time customer, treated well, did not purchase my vehicle from them. I was treated like a welcome guest. was told they strive for new customers. First time customer, treated well, did not purchase my vehicle from them. I was treated like a welcome guest. was told they strive for new customers. being in a repair business. vehicle fixed in a timely matter. informed of status the entire time. willing to pay just to make my vehicle right. was told no charges to myself, covered by a manufacture warranty. thanks to everyone More
Maintaine I brought my car in for a car wash and oil change ,and tire aligntment. There was great service from everybody. I felt very comfortable and taken car I brought my car in for a car wash and oil change ,and tire aligntment. There was great service from everybody. I felt very comfortable and taken care of. Everybody took care of my car very well. It was nice clean and didn't take very long. I would recommend this dealer to any one who needs something done from a biggest job to the smallest. More
Principal Brought my car into service for a break repair. I was very happy with the work and free wash when finished. I would highly recommend this dealer Brought my car into service for a break repair. I was very happy with the work and free wash when finished. I would highly recommend this dealer More
It was amazing! I brought my car into this dealer and got work done on it. They did it at a perfect time,not to long. My car is now looking fantastic and will definit I brought my car into this dealer and got work done on it. They did it at a perfect time,not to long. My car is now looking fantastic and will definitely go back here if needed!! More
Earned by business Five star service department, fast friendly service. My vehicle always repaired the right the first time. People you can trust, a long time customer o Five star service department, fast friendly service. My vehicle always repaired the right the first time. People you can trust, a long time customer of the dealership More
Kyle in service was extremely helpful Kyle in service was very courteous, helpful, knowledgable, and clearly explained things. The store itself is clean and efficient. We have loved our Kyle in service was very courteous, helpful, knowledgable, and clearly explained things. The store itself is clean and efficient. We have loved our Tahoe we bought from them over a year ago and they do a terrific job keeping it working great!! More
Great Service Came in for a Oil change and Anthony Fajardo was my Service consultant. He made sure I was comfortable and if I needed anything to just ask. I was mis Came in for a Oil change and Anthony Fajardo was my Service consultant. He made sure I was comfortable and if I needed anything to just ask. I was missing a tool for my tires but Anthony took care of that right away! More