Castle Chevrolet of Villa Park

Well i really dont know where to start at, but im very pleased at how i was treated at Castle Chevrolet. Rosa Martinez who was my sales rep. understood what i needed and at the price i was looking for, sh pleased at how i was treated at Castle Chevrolet. Rosa Martinez who was my sales rep. understood what i needed and at the price i was looking for, she worked with me and helped me choose the right truck for my needs and all within the price range i was looking for, over all im completly satisfied with the service, help and atention i recieved at Castle Cherolet More

As the economy remains in flux the customer can only look for the best value possible now a days. I realize that every one has to make a dollar but as a customer I have to save one as well. Customer service for the best value possible now a days. I realize that every one has to make a dollar but as a customer I have to save one as well. Customer service is a tremendous part of value to me. The folks at Castle held themselves accountable on a service issue of mine and not only performed their work professionally but assisted me in saving dollars for the future. That's a great value in my estimation. That's why I have no reservations in take my vehicles to a dealership with that kind of commitment to service. More

Our experience with Castle Chevrolet was a very pleasant one. We came in knowing exactly what we wanted and the employees worked to get us just that. We were very satisfied with the price of the vehicle, one. We came in knowing exactly what we wanted and the employees worked to get us just that. We were very satisfied with the price of the vehicle, the friendliness of the employees, and the overall atmosphere. Teddy Muriithi, our sales person, was very friendly, answered all of our questions, and worked with us to get exactly what we wanted. He was very helpful and made our car buying experience very pleasant. I would recommend this dealer to anyone looking to purchase a vehicle. More

I took my truck in for a concern about some noise. It turned out the problem was just worn brakes. Jim was very knowledgeable and informed me of the situation. Service was preformed as needed. Overall turned out the problem was just worn brakes. Jim was very knowledgeable and informed me of the situation. Service was preformed as needed. Overall a good experiance. I would recommend Castle Chevrolet service More

The salesman was a very nice, personable man. I felt very comfortable talking with him. The exact vehicle that I was looking for was not in stock and he checked for me to see which vehicles were expect very comfortable talking with him. The exact vehicle that I was looking for was not in stock and he checked for me to see which vehicles were expected in the coming week. I needed to purchase one immediately due to an expiring rebate, but I appreciated him checking for me. More

Brought in my 2007 Malibu Maxx for a vibration noise coming from the dashboard area. It happens over 45 miles per hour. Told her to have mechanic drive it to hear the noise. Sounds like fluttering at coming from the dashboard area. It happens over 45 miles per hour. Told her to have mechanic drive it to hear the noise. Sounds like fluttering at times. Mechanic drove it, heard the noise, checked everything he could and said everything was tight nothing loose to be making the noise. I went on the internet and found a quick fix. Joy made sure that this quick fix got taken care of and guess what the noise is gone. But that's how she is, she always works to solve the problem. My husband had an oil consumption problem with his 2005 Silverado, she told him to come in every so many 1000 miles and we'll keep track of it and after a long process they finally found the problem. She doesn't want you to keep coming back for the same problem, she really works to find a solution. More

Ivan was extremely helpful and worked with me to bring the vehicle into my budget. He was extremely friendly, informative and polite. He worked with me to insure that the car would fall into a comfortable the vehicle into my budget. He was extremely friendly, informative and polite. He worked with me to insure that the car would fall into a comfortable monthly payment for me and gave me an incredible deal. It was a pleasure doing business with him! More

If you need service on your vehicle then I would highly recommend seeking out Jim Nowak at Castle Chevrolet. He is a very personable, knowledgeable and experienced customer service rep. I have taken my c recommend seeking out Jim Nowak at Castle Chevrolet. He is a very personable, knowledgeable and experienced customer service rep. I have taken my car to several other dealerships and I havent' encountered anyone as honest and reliable as Jim. Now a days, I won't deal with anyone other than Jim. He has serviced my car multiple times and he has always been honest and accurate in his assesments and this is very important to me. He takes the time to explain what is wrong with my car and he explains it in a non technical way so that I thoroughly understand it. I am very pleased with his service as my car has always been repaired quickly and at a reasonable\honest price. In my opinion, Castle runs a great service department. I'm an extremely happy customer and my car is in great hands with Jim. More

Joy in the service department was friendly and helpful. My repair was covered by warranty, but everyone in the service department was friendly and professional. They had no problem giving me a ride to my My repair was covered by warranty, but everyone in the service department was friendly and professional. They had no problem giving me a ride to my office while they worked on my truck. I wish all the dealer service departments were like this. I will definitely return to Castle Chevy for service work in the future. More

I brought my vehicle to Castle Chevrolet and Jim Nowak was my service representative. He was knowledgeable and helpful with the repairs on my car and made sure I understood all of the repairs that Castle was my service representative. He was knowledgeable and helpful with the repairs on my car and made sure I understood all of the repairs that Castle was going to make to my car. I would highly recommend Jim as he seemed honest and extremely customer friendly. I will go back to Castle in the future if I need any more repairs on my vehicle. More