Castle Chevrolet North - Service Center
Elk Grove Village, IL
145 Reviews of Castle Chevrolet North - Service Center
Professional and timely ! Your service tech John was very helpful. Quick and timely. I mentioned a speaker issue and he gave me some tips on what to look for in the event i m Your service tech John was very helpful. Quick and timely. I mentioned a speaker issue and he gave me some tips on what to look for in the event i may have to take it back in. More
Service Mark Dunlap was very helpful in getting my vehicle the service that was needed, I had an oil change, and windsheild wipers replaced. Thank you Mark Dunlap was very helpful in getting my vehicle the service that was needed, I had an oil change, and windsheild wipers replaced. Thank you More
Oil change Oil change and tire rotation were handled with skill and speed. Also appreciated the car wash. Elissa also gave me some valuable information about fu Oil change and tire rotation were handled with skill and speed. Also appreciated the car wash. Elissa also gave me some valuable information about future service. Thanks. More
I don’t trust anyone with my car I perform most of my cars maintenance myself but when I’m I need of something beyond my skills I trust this dealership. The mechanic Andy is my go to I perform most of my cars maintenance myself but when I’m I need of something beyond my skills I trust this dealership. The mechanic Andy is my go to guy More
Another Great Experience I have been dealing with both John and Zach for many years for both Work and Personal Vehicles and they have been more than accommodating and professi I have been dealing with both John and Zach for many years for both Work and Personal Vehicles and they have been more than accommodating and professional every time I visit. You can only be Lucky to have employees like both of them. Thanks to both John and Zach for taking such good care of my vehicle needs. More
Very good. Friendly service advisor. We do all of our routine maintenance here and have never had a problem. We will continue to perform all the required maintenance at this dealership. We do all of our routine maintenance here and have never had a problem. We will continue to perform all the required maintenance at this dealership. More
Longtime customer Every time I am in everyone is very nice and accommodating. They always go above and beyond. I highly recommend using them from buying a car to having Every time I am in everyone is very nice and accommodating. They always go above and beyond. I highly recommend using them from buying a car to having work done! More
Very accommodating The staff at Castle came through for me with a late evening tow to the shop for a vehicle that refused to start. Since it was too late to get the pro The staff at Castle came through for me with a late evening tow to the shop for a vehicle that refused to start. Since it was too late to get the problem diagnosed I was provided a loner to drive until the tech could diagnose the issue the following day. I recently moved to the area and my vehicle was purchased from a dealer in Missouri. After only a couple of oil changes at this dealer; this is the kind of service I was provided. It was way more accommodating than I would have expected. More
Castle North - good customer focus Castle north is usually a no hassle experience going back to when it was Hodgkins Chevy. The service team tries hard to schedule you in and get you o Castle north is usually a no hassle experience going back to when it was Hodgkins Chevy. The service team tries hard to schedule you in and get you out. They also do what’s right when it comes to warranty work versus out of pocket cost. Good people! More
lengthy oil change I came in for an oil change and was told Also needed a cabin filter replacement. The attendant showed me my current one and I could see it needed to b I came in for an oil change and was told Also needed a cabin filter replacement. The attendant showed me my current one and I could see it needed to be replaced. Good experience, but it took an hour and a half. More