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Castle Chevrolet North - Service Center
Elk Grove Village, IL
143 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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143 Reviews of Castle Chevrolet North - Service Center
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May 08, 2019
Best Customer Service I thought customer service was great . It was much easier dealing with Elissa than most of the men previously dealt with. She explained everything an I thought customer service was great . It was much easier dealing with Elissa than most of the men previously dealt with. She explained everything and was very pleasant. I would definitely return and would reach out to her again when setting up my next appointment More
by HANKS96
Verified CustomerEmployees Worked With
Elissa
May 06, 2019
Oil Change & Airbag Recall Replacement Great Customer Service!! Friendly, Informative, Thorough and Efficient!! Frequent updates on progress of repairs. Timely repairs as originally proj Great Customer Service!! Friendly, Informative, Thorough and Efficient!! Frequent updates on progress of repairs. Timely repairs as originally projected. Comfortable waiting area, with coffee & water available for customers. Appreciate the Dealership & Employees!! More
by DLPMOMOF3
Employees Worked With
Service Representative and Cashier
April 29, 2019
Excel;lent Service Despite the fact that the tow truck driver delivered my car to Castle North three hours later than planned, Castle was still able to perform the neede Despite the fact that the tow truck driver delivered my car to Castle North three hours later than planned, Castle was still able to perform the needed service and get my car back to me the next day. This was due in no small part to the work done by Mark, my service writer. Excellent work by him, that is very much appreciated by me. More
by RTROONEY
Employees Worked With
Mark
April 23, 2019
Great Experience It’s always a great experience bringing my Luninabin for service at Castle. They checked everything over, detected the need for a brake fluid change a It’s always a great experience bringing my Luninabin for service at Castle. They checked everything over, detected the need for a brake fluid change and performed the work in a timely manner. Megan was great. More
by DAVE
Employees Worked With
Megan
April 22, 2019
great service everything went as planed great service people cant ask for better service pleasure doing business with castle would recommend castle to all service everything went as planed great service people cant ask for better service pleasure doing business with castle would recommend castle to all my friends More
by HENRYSCHREIBER55
April 11, 2019
Excellent service!! Highly recommend them for all your car needs! We have been going here for years and will continue. They have excellent customer service and are effici Highly recommend them for all your car needs! We have been going here for years and will continue. They have excellent customer service and are efficient with your car/time. More
by meghanweck
Employees Worked With
April 08, 2019
Car is taken care of You know when you arrive at Castle Chevy North, that you are going to leave with a car/truck that has been checked out top to bottom. This assurance i You know when you arrive at Castle Chevy North, that you are going to leave with a car/truck that has been checked out top to bottom. This assurance is why you make sure to work with the dealers on the best possible care of your vehicle so it lasts for years to come. More
by urbanca
Employees Worked With
John, service manager
April 06, 2019
Always great service! Your service team is the best--always keep you informed as to any issues--needed maintenance on my vehicle. That is why I keep returning for schedule Your service team is the best--always keep you informed as to any issues--needed maintenance on my vehicle. That is why I keep returning for scheduled oil changes, etc. More
by BARBMCQUILLAN29
Employees Worked With
Service department
April 06, 2019
Castle Chevrolet North Service Very positive experience! My service writer (Meghan) was outstanding! She didn’t try to sell me anything I didn’t need and had my car wash after serv Very positive experience! My service writer (Meghan) was outstanding! She didn’t try to sell me anything I didn’t need and had my car wash after service. More
by GLENN
Employees Worked With
Meghan, service writer
April 01, 2019
Steering Column ignition port. I never really noticed but the ignition port looked like it was sticking out more than it should ? What do I know ! In any case, Allyssa had it checke I never really noticed but the ignition port looked like it was sticking out more than it should ? What do I know ! In any case, Allyssa had it checked out and assured me all ok. She compared to other similar models. All good. More
by Frank R. Grace
Employees Worked With
Allyssa
