Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Castle Chevrolet North - Service Center
Elk Grove Village, IL
143 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
143 Reviews of Castle Chevrolet North - Service Center
Sort by
August 13, 2019
great service Zach and Julio went out of their way to take care of our car. The people took care of what needed to be done and a car wash to add. Zach and Julio went out of their way to take care of our car. The people took care of what needed to be done and a car wash to add. More
by DCRIVELLONE
Verified Customer
July 31, 2019
The worst ever!!!! I,ve always taken both our Chevy's to this location for oil changes til this last visit where the mechanic damaged my car and management did nothing t I,ve always taken both our Chevy's to this location for oil changes til this last visit where the mechanic damaged my car and management did nothing to fix the problem that was caused by your mechanic. I plan to make sure that I never recommend this location for anything. More
by AROSA0
Employees Worked With
your worst service rep... Meghan Useless
July 30, 2019
Oil change went quick I was able to get a fast and Courteous visit on Saturday so Kudos to all involved and thank you! Thanks again for having Saturday hours! I was able to get a fast and Courteous visit on Saturday so Kudos to all involved and thank you! Thanks again for having Saturday hours! More
by JOEJROCK
Employees Worked With
Megan
July 22, 2019
Meagan is great! Megan in customer service is very pleasant to work with. Service is done very quick and efficient. Thank you for the great service overall, sales and Megan in customer service is very pleasant to work with. Service is done very quick and efficient. Thank you for the great service overall, sales and the service dept. More
by MAYRA.RODRIGUEZ
Employees Worked With
Meagan
July 16, 2019
Great Experience at Castle Chevrolet John Cullin is wonderful, kind, knowledgeable, and honest. I know when dealing with John my car is in good hands & everything will be perfect. The mec John Cullin is wonderful, kind, knowledgeable, and honest. I know when dealing with John my car is in good hands & everything will be perfect. The mechanics has always done a fantastic job. I enjoy coming to your dealership as the employees I deal with are great. More
by MARIEWILLER
June 28, 2019
Experience was good. Bought new car. Replaced defective chrome part with black chevy logo. Notified me when part came in. Made appointment for it to be replaced. All went Bought new car. Replaced defective chrome part with black chevy logo. Notified me when part came in. Made appointment for it to be replaced. All went well. More
by MCM6214
Employees Worked With
Other Employees :
People in the service dept. Don't know names, but they were all nice.
June 25, 2019
Service department is great . Especially Elissa . Elissa makes me feel comfortable as a family member . She is honest and never pushes you . Love seeing her knowing my car is in good hands .thank you Elissa makes me feel comfortable as a family member . She is honest and never pushes you . Love seeing her knowing my car is in good hands .thank you . More
by sbelokas
Employees Worked With
June 25, 2019
Good service Good courteous and friendly service looked up where I bought the car and told me I had two free oil changes and tire rotations completely forgot about Good courteous and friendly service looked up where I bought the car and told me I had two free oil changes and tire rotations completely forgot about it and the service rep reminded me and they had it done in a rather reasonably amount of time ( 1 hour and 10 minutes) More
by Sportsdantheman
Employees Worked With
John Cullen
June 13, 2019
2018 Silverado Condenser Slight delay in getting the part. But the job was done and they also reset my Apple Carplay. Elissa and the Tech guy were great!!! Slight delay in getting the part. But the job was done and they also reset my Apple Carplay. Elissa and the Tech guy were great!!! More
by SCOTSHIEL747
Employees Worked With
Elissa
May 27, 2019
Wonderful people Nice professional people with great attitudes. Helpful always goes the extra yards to fix problems. Service and parts employees are fantastic. John L Nice professional people with great attitudes. Helpful always goes the extra yards to fix problems. Service and parts employees are fantastic. John Lee is a great guy always willing to help. More
by SCANNISTRA
