Castle Chevrolet North - Service Center

Excessive cost $80 for an LOF and tire rotation is extreme. Same svc at another dealer would have been $60. If this would have been known prior, this dealer would no $80 for an LOF and tire rotation is extreme. Same svc at another dealer would have been $60. If this would have been known prior, this dealer would not have received my business. More

Fixed problem and great customer service I made my appointment online with a loaner car. I was taken care of immediately and had my car back in time to pick kids up from school! Everything I made my appointment online with a loaner car. I was taken care of immediately and had my car back in time to pick kids up from school! Everything was checked and problem was fixed. More

megan has always been great megan has been great vs the other service tech's thar basically are there for something not sure.Of course as they say when a car salesman's lips are megan has been great vs the other service tech's thar basically are there for something not sure.Of course as they say when a car salesman's lips are moving they are lying.Was told brakes are free forever and tires are free also. Now finding out complete scam plus they charge you even extra for the oil change only reason I bought the vehicle ..I hope this is posted for all to see so they don't fall victim. As told you have to read the fine print at the bottom which of course is not out there boldly because then they would not be able to pull a scam. I would beware and satay away from this dealership. More

service About the only complaint I had about the service technicians was that they need to check plaquared in the door to see what the vehicle's air pressur About the only complaint I had about the service technicians was that they need to check plaquared in the door to see what the vehicle's air pressure is. They had to take my vehicle back in to put more air in my tires. More

A Great Service Experience I was notified by phone I needed an oil change. I really appreciated the call and the help setting up a service appointment. I talked to a very nice I was notified by phone I needed an oil change. I really appreciated the call and the help setting up a service appointment. I talked to a very nice lady in the waiting area and the visit did not take long. The car was also washed. More

Prompt Service Service was prompt, only 1-1/2 hours from the start/driving-in-the-door to finish/driving-off (oil change, tire rotation & complete maintenance inspec Service was prompt, only 1-1/2 hours from the start/driving-in-the-door to finish/driving-off (oil change, tire rotation & complete maintenance inspection done). All questions I had were answered by John Cullen thoroughly and in terms I could understand. And he advised what needed services would be upcoming, based on my driving patterns. My husband and I really appreciate the professional and friendly environment in the Service area and know we can always count on reliable and well-informed service from John. More

Quality Service with a Smile I brought my car in for an oil change . The technician was friendly and the service only took about an hour. They also rotated my tires and washed t I brought my car in for an oil change . The technician was friendly and the service only took about an hour. They also rotated my tires and washed the outside of my car! More

Had a problem with the check engine light My last visit was to get the check engine light looked at. I had brought the car in two weeks ago and find problem was not fully fixed. But each tim My last visit was to get the check engine light looked at. I had brought the car in two weeks ago and find problem was not fully fixed. But each time Zach and Mark were both very nice and took the time to explain everything to me that needed to be done. They were very professional. The only complaint I have over all is that there need to be more loaners available. More

Very professional minor items needed looking at, took care of it immediately. Asked if I was having any other issues, I said no. They told me about my next schedule vi minor items needed looking at, took care of it immediately. Asked if I was having any other issues, I said no. They told me about my next schedule visit, I said thank you. More