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Castle Chevrolet North - Service Center

Elk Grove Village, IL

4.6
143 Reviews

143 Reviews of Castle Chevrolet North - Service Center

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January 19, 2017

Impressive Just stopped in for an oil change. They treated me very well. They quickly completed my service needs and washed my car for me. five Star worry free h More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2017 -

Castle Chevrolet North responded

Hi, thank you for the very kind sentiments about our service department! We are happy to hear that their attention to detail has made you loyal to us. Thanks again for choosing Castle!

January 07, 2017

New Car Experience I previously leased a 2014 Cruze from Castle ( Hoskins ) Chevy North. I now have a 2017 Cruze lease. Weather regular maintenance or lease/purchase , I More

by Frank R. Grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2017 -

Castle Chevrolet North responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

November 30, 2016

Service Deptmartment I recently had my truck in for service, and I want to say what a great job TJ Hanania did. Easy drop off and pick up of vehicle and TJ was on top of m More

by Panther1323
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Hanania
Dec 06, 2016 -

Castle Chevrolet North responded

Thank you for your kind words about our service lane! We are happy TJ made your service visit quick and enjoyable! Thanks again for choosing Castle!

November 28, 2016

TJ Hanania TJ is the best service writer ever!! Needs a promotion! If ever was to leave Castle will regret it! Hands down best person to deal with!! More

by Bveenhoven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Hanania
Nov 30, 2016 -

Castle Chevrolet North responded

Hi Bveenhoven, thank you for the very kind sentiments about our service department! We are happy to hear that TJ attention to detail has made you loyal to us. Thanks again for choosing Castle!

November 18, 2016

Hi-Tech Place! I loved the customer lounge, they have the best free wifi I've ever experienced! The staff was friendly and my oil change was quick. Would definitely More

by Corporatekel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
T.J.
Nov 22, 2016 -

Castle Chevrolet North responded

Hi, thank you for the kind words about our dealership! We are very happy to hear that your time in our customer lounge was an enjoyable one. Thanks again for choosing Castle!

November 11, 2016

Five star service Your staff in the service department is like no other. They seem to really have the customers needs as their top priority. I only asked for air in More

by Harrybill228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ
Nov 17, 2016 -

Castle Chevrolet North responded

Hi, thank you for the kind words about our dealership! We are very happy to hear that your experience was great. Thanks again for choosing Castle!

November 07, 2016

Helpful service They repaired my vehicle in a timely manner.the service advisor Denny was friendly and knowledgeable.all my service issues were fixed and they washed More

by Megateonbacon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denny brennan
Nov 17, 2016 -

Castle Chevrolet North responded

Hi, thank you for the very kind sentiments about our service department! We are happy to hear that their attention to detail has made you loyal to us. Thanks again for choosing Castle!

November 04, 2016

Service experience Brought my car in to be serviced, TJ handled everything. Service was great, loaner car was awesome, turnaround time great. Couldn't get a better exper More

by Anne Rannochio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Hanania
Nov 17, 2016 -

Castle Chevrolet North responded

Hi Anne, thank you for the very kind words about TJ, & our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

November 03, 2016

Awesome service department!! My advisor Greg was friendly and knowledgeable. Greg kept me informed through out the day. When I picked up my car - it was washed and ready for me. More

by Runnergirl15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Stepnowski
Nov 17, 2016 -

Castle Chevrolet North responded

Hi, thank you for the kind words about our dealership! We are very happy to hear that Greg was knowledgeable about what you were interested in. Thanks again for choosing Castle!

November 02, 2016

service experience They finished my repairs in a timely manner.greg the advisor was friendly and helpful. I asked them to clean my vehicle.it was clean as they pulled my More

by sher718
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg and Andy
Nov 17, 2016 -

Castle Chevrolet North responded

Hi, thank you for the very kind sentiments about our service department and Greg! We are happy to hear that their attention to detail has made you loyal to us. Thanks again for choosing Castle!

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