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Castle Chevrolet North - Service Center

Elk Grove Village, IL

4.6
143 Reviews

143 Reviews of Castle Chevrolet North - Service Center

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December 25, 2018

HONEST SERVICE Brought my car in for service. thought I needed brakes, they said I was wrong. They did a honest job. I trust them. I would go back. More

by robskidoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan in Service
Jan 02, 2019 -

Castle Chevrolet North responded

Thank you for trusting Castle for your vehicle service. We look forward to assisting you again in the future!

December 21, 2018

Service Great service always friendly clean waiting room fast, I will return. I have used castle north even before when it was Hoskins. Loyal customer am I. More

by fotbalhd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Castle Chevrolet North responded

Thank you for the review, we are pleased to hear you had a great experience in our service department.

December 20, 2018

Sales and service I’ve had my truck for two months now, and I’ve taken It back for service twice... although the service and sales team is very polite and always willi More

by MONICALTHORNTON2378
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe his name is Zack in service (don’t quote me)
Dec 20, 2018 -

Castle Chevrolet North responded

Thank you for taking your time to review us. We are committed to always providing excellent customer service to our clients. We look forward to assisting you in the future.

December 19, 2018

Great Zach helped facilitate my appointment, and John and Allisa helped me while I was there. Always professional and courteous when I'm in the building! More

by barron77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
Dec 19, 2018 -

Castle Chevrolet North responded

Thank you very much for your review of our service department. We are committed on always providing the best service possible to our clients. Looking forward to assisting you in the future.

December 18, 2018

Looking into unwanted acceleration The technician was good as we took the Malibu on the test ride and naturally the car was perfect. The next day I was parking the car and the car race More

by mrjohnkelliher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not listed here
Dec 19, 2018 -

Castle Chevrolet North responded

Thank you John for your review, our service team is always at your disposition with anything we can do to help you have better driving experience. Looking forward to assisting you in the future.

December 11, 2018

Sales customer and service customer My family has purchased several vehicles at least 7 within yhe past few years and I must say the sales and service is amazing. We're always treated li More

by donzettar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

Castle Chevrolet North responded

Thank you very much for taking your time to review us. We feel honored to be trusted as your family dealership. We will make sure Mike gets your comments. We look forward to assisting you in the future.

December 07, 2018

Service John Cullen has always treated us great and his recommendations and suggestions are always on the mark. We never have had poor service from John. More

by MOMBO0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, Cullen
Dec 07, 2018 -

Castle Chevrolet North responded

Hello, thank you for your Review, we are glad to hear John treatment and suggestions were excellent towards your decision of choosing a vehicle. We truly appreciate your words.

November 29, 2018

Always a great experience I have personally bought 8 cars from Hoskins’s Chevy and is now castle Chevy. They have kept the core people. They have always been exceptional in the More

by normanheine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian , Steve Hoch
Dec 07, 2018 -

Castle Chevrolet North responded

Norman, thank you so much for the five-star rating regarding our level of service. We enjoy being helpful and providing the best service and products to our customers. We wish you the best of cheer during the Holiday Season!

November 19, 2018

Service department is great on all counts however..... I purchased my car from this dealership when it was still Hoskins I've always been pleased with the service department. When I realized that the oil More

by baisa1859
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elissa in service great service person!
Nov 20, 2018 -

Castle Chevrolet North responded

We appreciate your review and feedback! Thank you for your business, and please reach out if you have any further concerns.

November 15, 2018

Pleasant to talk to, listen to what is going on and address I would and have recommended Castle North to family and friends. I would also like to say that even though I was in for regular maintenance, Guy McMil More

by ksr299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Castle Chevrolet North responded

We appreciate your continued and recommendation toward our dealership! We hope to see you soon for your next visit!

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