Castle Chevrolet North - Service Center

Zach was cool with everything I needed to get my oil change done fast turnaround change done fast turnaround More

My service advisor Zach has been nothing short of stellar from the first appointment on, has gone out of his way to help me at every opportunity. Thanks Zach from the first appointment on, has gone out of his way to help me at every opportunity. Thanks Zach More

Zak in the repair department is absolutely outstanding at his job and very trustworthy and dependable! his job and very trustworthy and dependable! More

I brought my truck in at the last minute two days before a planned vacation and Zach was able to fit me in and get the repairs done in one day . I bead able to take it on my vacation. GREAT Service!! a planned vacation and Zach was able to fit me in and get the repairs done in one day . I bead able to take it on my vacation. GREAT Service!! More

Never disappoints they always make sure you satisfied And go above and beyond great place! And go above and beyond great place! More

DO NOT GO HERE! !!! I went in with a leaking oil line and THEY BLEW MY MOTOR!!! I told them (Estevan Evila) what the problem was before my truck was taken there. I !!! I went in with a leaking oil line and THEY BLEW MY MOTOR!!! I told them (Estevan Evila) what the problem was before my truck was taken there. I caught him trying to start my truck and told him the oil line was leaking so it shouldn't be run. Since I prevented him from damaging my motor I thought the issue was done...it wasn't!!! (He gets a commission based on his service sales...replacing a blown motor is worth a lot more to them than just a leaky oil line!!!) He didn't ell the mechanic what the problem was, so the mechanic started and ran the motor for several minutes after having driven my truck all the way across their large parking lot. The drive path they took was easy to follow due to the large oil trail being left behind as the running motor pumped out the oil and subsequently BLEW MY MOTOR. I was 1600 miles from home and mistakenly took my truck to these dishonest people. They replaced my oil line before they told me THEY HAD BLOWN MY MOTOR. They TOOK PARTS OFF my truck to replace the oil line and NEVER REPLACED THOSE PARTS. They also TOOK PARTS OFF MY TRUCK in anticipation of replacing the MOTOR THEY HAD JUST BLOWN without my authorization...they also NEVER REPLACED THOSE PARTS effectively STEALING them. Those parts are NOT EASY to find!!! Estevan couldn't keep his lies straight while I was talking to him face to face, and I knew I was getting screwed when he and his associates started whispering to each other and giving me sideways glances. I was 1600 miles from home and stuck!!! I left their dealership and had my motor replaced with an honest mechanics shop not far away. I received a text from them about a survey they were going to send but never did. Zach Mulso said I never got the survey due to being in a different area code. That is PURE BULL!!! After all these months away from those dishonest people, who know I want nothing to do with them, they have the ARROGANT NERVE to send me a text about buying a newer vehicle from them. They sent me a text now, so they could easily have texted me the survey months ago when it may have helped hold them accountable for their actions. For MONTHS I could not get anyone to return numerous calls from me until I WAS FORCED TO GO OVER Zach MULSO'S HEAD and spoke with Fabian Guercio. That was THE ONLY WAY TO GET A RESPONSE. They know I live 1600 miles away from them and they DO NOT SEEM TO CARE about my experience with their dishonesty. The recent text I received from them (to buy a newer vehicle from them) is just a slap in my face to them!!!!! I would NEVER TAKE ANY VEHICLE TO THESE PEOPLE even if my life depended on it!!!! More

I am leaving 5 stars for this dealership, I wish I would have bought my truck with them. They are so amazing. Thank you for taking care of my repairs Dan, and the Service Manager. I am extremely happy, a have bought my truck with them. They are so amazing. Thank you for taking care of my repairs Dan, and the Service Manager. I am extremely happy, and I felt I could trust them to the fullest with the outcome of the repairs! Pamela Robles More

Quick and easy. I found out about Andy C the C8 service tech from a C8 forum about best techs in Chicago and he lived up to the hype. Great communication and answers I found out about Andy C the C8 service tech from a C8 forum about best techs in Chicago and he lived up to the hype. Great communication and answers all questions about the new corvette. I actually purchased my car from a different dealer and now I will be servicing it at Castle. Andy C - Corvette C8 Tech Zach S - Service Advisor Five Stars all around. More