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Castle Chevrolet North

Elk Grove Village, IL

4.8
691 Reviews
Thank you for visiting our website and considering Castle Chevrolet for your next purchase. As Chevy dealers, our job is to make your time here a hassle free, yet fun car-buying experience! We understand a car purchase is one of the biggest investments one can make, so we work closely with our Addison, Lombard, and Villa Park customers to make sure we have a vehicle that best suits their needs. Start with our convenient online Chevy inventory. Looking for something more specific? Let us help!!! We are proud to be a family owned business for the past 30 years. For that reason we have a greater understanding of our customers, who count on our localized Villa Park Chevy knowledge. Being able to watch the market change has led us to incorporate the newest technology and attitude to get to the next level. For that reason, Illinois has voted us the states #1 internet sales team! We know your time is valuable. You are sure to receive a quick response to any questions or concerns you might have. We are here to assist you in every way! Not only do we offer a great atmosphere for Chevy shopping, here at Castle, we strive to be number one in customer service, going above and beyond the initial purchase with the Castle Difference. Whether you are searching for your first new Chevrolet or your third pre-owned car, we assure you that your experience here will be a pleasant and effective one! Need to service your Chevy? Our trusted and certified advisors can answer any questions or concerns you might have, and offer you advice on what needs to be done. If you’re looking for parts, our parts department who will make sure you have everything you need keep your Chevy running smoothly. No question is too small and every request is important to us, so please contact us if you have any unmet Chevy needs. We welcome all Addison, Villa Park and Lombard Chevy drivers to our dealership! We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that’s right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 691 reviews

May 29, 2017

Joseph Very nice people to deal with. They work with you on pricing and best possible financing. They had a test vehicle ready for me to drive when I had arr More

by Joseph
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2017 -

Castle Chevrolet North responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

May 28, 2017

Honest, dedicated staff will do everything possible to help! If you're thinking of buying a car now or in the near future shop around but talk to Castle Chevrolet North before you buy! These are honest sincere p More

by Very Happy Customer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2017 -

Castle Chevrolet North responded

Hi, thank you for the outstanding compliments about our dealership! We are so happy to hear that Pat, Fabian, & our staff took good care of you and made you feel very comfortable about buying your 2017 Colorado. Thank you again for the kind words & for choosing Castle!

May 26, 2017

Excellent service, and pleasant experience in my new car I would recommend this dealership to all my friends. My sales representative worked so hard to find me a good deal and was considerate in my choices a More

by Barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2017 -

Castle Chevrolet North responded

Hi , thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

May 20, 2017

False advertisement Truck was advertised on cars.com 20512. Once we got there we offered to finance thru them they came back with 5.9.. horrible for a 850 score on new ca More

by JM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Genna Jr.
May 24, 2017 -

Castle Chevrolet North responded

Hi, we apologize for the inconvenience you experienced. Our goal is always 100% customer satisfaction and we fell short of that expectation with you. We hope we can earn an opportunity to gain your business back.

April 30, 2017

They work with you sales reps are very friendly and worked there butts off for me to get the best deal on my new 2017 Malibu. Brian is a very kind and rewarding salesman More

by Punter4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian W
May 15, 2017 -

Castle Chevrolet North responded

Hi , thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

April 26, 2017

Cleanliness of car The 2017 Equinox Lt I bought wasn't delivered to me very clean. There was water running off of it. There was a steel wool pad in the center console. T More

by Randy
Recommend Dealer
Yes
Employees Worked With
Andrew Altieri
Apr 27, 2017 -

Castle Chevrolet North responded

Hi, we apologize for the inconvenience you experienced. Our goal is always 100% customer satisfaction and we fell short of that expectation with you. We hope we can earn an opportunity to gain your business back.

April 24, 2017

Very Satisfied After owning 10 Chevrolets in my years of driving and spending a lot of time at dealerships, I found Castle Chevrolet as a dealership that has it toge More

by michael bocskovits
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McWherter, Raul Quesada
Apr 27, 2017 -

Castle Chevrolet North responded

Hi , thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

April 12, 2017

Corvette purchase Very nice dealership. I would buy from Guy again he was right on time and picked me up from the airport. He is also very knowledgeable of all the chev More

by Ryan T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2017 -

Castle Chevrolet North responded

Hi , thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

April 12, 2017

Damian/Castle chevy great experience Damian was awesome. So accommodating no pressure....great experience..he is the reason I came back. His professional caring demeanor is a great asset More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Dus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2017 -

Castle Chevrolet North responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

April 11, 2017

They're the Greatest! My family and I went in to see a slightly used 2016 Malibu and I was very nervous about the whole process since it would be my first newer car with a More

by dontap15@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2017 -

Castle Chevrolet North responded

Hi , thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

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