Castle Chevrolet North

Fair deal - Low pressure Pat O'Brien was our salesman. We've purchased from Pat. Pat was a nice, low pressure salesman. He's knowledgeable, and I feel we got a fair deal Pat O'Brien was our salesman. We've purchased from Pat. Pat was a nice, low pressure salesman. He's knowledgeable, and I feel we got a fair deal More

These guys are the worst Purchased an SUV in December when I was 8 months pregnant. Brakes were squeaky so I asked for them to be replaced. They assured me they were replace Purchased an SUV in December when I was 8 months pregnant. Brakes were squeaky so I asked for them to be replaced. They assured me they were replaced recently and that the noise would go away. Of course I shouldn’t have believed them. Took car in for “free oil change for life” 2 weeks ago and was told that they no longer offer that even tho I purchased the vehicle when they still did, but they would give me ONE free oil change. How generous!! At that time brakes were STILL squeaky, in fact they were worse! DUH...silly me for believing them. 2 days later the dash lit up with “brake pads worn”. Called and spoke to service manager Zack and got him to agree to replace ONE axle at no charge. I took what I could get at this point even tho I felt that both axles should have been replaced. I made appt for Saturday morning at 8 am and showed up at 7:40 am per his request to get me in and out since I was going to have my 6 month old baby with me. I was assured the parts would be ordered and ready when I showed up for my appt. I live an hour from the dealership and was told it would take 2 hours to complete the job. Once again I was let down by the customer service of this dealership and waited for 4 HOURS with a 6 MONTH OLD only to be told after this 4 hours that they had ordered the wrong parts and could they offer me a loaner so they can order the correct parts and complete the job. This place is a joke!! Do not, I repeat do NOT buy a car from this place. I can’t make this stuff up. I then called Zack the service manager after this incident and asked to be compensated for the inconvenience by replacing the other axle which I should have demanded from the beginning, and he flat out refused!!! He instead offered an apology...an apology in this case is absolutely NOT good enough. They should be ashamed at how they run their business. If you’re looking into buying a car here I urge you to GO ELSEWHERE. More

New Car I needed a new car right away and this dealership was very accommodating. The sales and leasing consultant I dealt with Damian Dus is the man to go to I needed a new car right away and this dealership was very accommodating. The sales and leasing consultant I dealt with Damian Dus is the man to go to. Very easy to talk to and extremely helpful. He walked me through every step of the buying process and every part of my new car (I’m not very car savvy). He even answered questions over text that I had while I was preparing to buy the car. The manager Dave Lasher very also very respectful and helpful with the entire process. They have a wonderful team over there. More

Super happy Was very happy with my experience here at castle north. Zach and norma made my buying experience super easy and fast . Would definately buy here again Was very happy with my experience here at castle north. Zach and norma made my buying experience super easy and fast . Would definately buy here again. More

Kind, courteous and helpful The Service Dept is the main reason I gave this dealership 5 stars. We purchased our Traverse from Hoskins and as long as Zach Mulso was a part of it The Service Dept is the main reason I gave this dealership 5 stars. We purchased our Traverse from Hoskins and as long as Zach Mulso was a part of it we got exellant service. Did have a bad experience this past Jan when he wasn't working there. But once I heard he was back and the fact that you had the car I wanted brought me back. More

Got what I wanted at a great price! Very helpful Over the phone couldn’t of asked for a better service! Just a little slow doing paperwork it seemed after I made purchase. Might of bee Very helpful Over the phone couldn’t of asked for a better service! Just a little slow doing paperwork it seemed after I made purchase. Might of been I was anxious to start driving! Very insightful in what they were doing would definitely go there again in the future! More

Most honest kind people ever This dealership went above and beyond to help me get into a new car after I had just purchased a year earlier on a used car that was totaled. Mike pri This dealership went above and beyond to help me get into a new car after I had just purchased a year earlier on a used car that was totaled. Mike privillo and ed Finn are the best in the business. I tell everyone go to castle see them you will always walk away beyond happy More

Excellent experience Everyone the I had contact with my purchase did a fantastic job. Usually you have some issues when purchasing a automobile but not this time at Castle Everyone the I had contact with my purchase did a fantastic job. Usually you have some issues when purchasing a automobile but not this time at Castle. Mike Murtha More

Great sale people and affordable vehicles! I found the truck I was looking for online. The salesman (Pat Obrien) was helpful and very nice. I'm happy with my purchase and would definitely recom I found the truck I was looking for online. The salesman (Pat Obrien) was helpful and very nice. I'm happy with my purchase and would definitely recommend Castle Chevy! More

Courteous and helpful Came in for a car I saw online, test drove it and bought it. They were willing to negotiate the price but by comparison shopping on the internet I kne Came in for a car I saw online, test drove it and bought it. They were willing to negotiate the price but by comparison shopping on the internet I knew what I was paying was fair. Overall a good experience. More