Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Castle Chevrolet North
Elk Grove Village, IL
690 Reviews
Thank you for visiting our website and considering Castle Chevrolet for your next purchase. As Chevy dealers, our job is to make your time here a hassle free, yet fun car-buying experience! We understand a car purchase is one of the biggest investments one can make, so we work closely with our Addison, Lombard, and Villa Park customers to make sure we have a vehicle that best suits their needs. Start with our convenient online Chevy inventory. Looking for something more specific? Let us help!!!
We are proud to be a family owned business for the past 30 years. For that reason we have a greater understanding of our customers, who count on our localized Villa Park Chevy knowledge. Being able to watch the market change has led us to incorporate the newest technology and attitude to get to the next level. For that reason, Illinois has voted us the states #1 internet sales team! We know your time is valuable. You are sure to receive a quick response to any questions or concerns you might have.
We are here to assist you in every way! Not only do we offer a great atmosphere for Chevy shopping, here at Castle, we strive to be number one in customer service, going above and beyond the initial purchase with the Castle Difference. Whether you are searching for your first new Chevrolet or your third pre-owned car, we assure you that your experience here will be a pleasant and effective one! Need to service your Chevy? Our trusted and certified advisors can answer any questions or concerns you might have, and offer you advice on what needs to be done. If you’re looking for parts, our parts department who will make sure you have everything you need keep your Chevy running smoothly. No question is too small and every request is important to us, so please contact us if you have any unmet Chevy needs. We welcome all Addison, Villa Park and Lombard Chevy drivers to our dealership!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that’s right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 690 reviews
November 13, 2018
Fast and effortless Very knowledge staff on the products that they sell. Courteous and friendly. Made you feel like you where one of their family members. Would high Very knowledge staff on the products that they sell. Courteous and friendly. Made you feel like you where one of their family members. Would highly recommend More
by FDJ
November 12, 2018
First time buyer I’m 26 years old and I recently went through the process of purchasing a new car for the first time. The process was so much easier than i ever though I’m 26 years old and I recently went through the process of purchasing a new car for the first time. The process was so much easier than i ever thought it could be. The staff, especially Fabian, was incredible and very reassuring. I would recommend Castle North 10/10 times. More
by RICKYTINO33
Verified CustomerNovember 12, 2018
Mike P is the man!!! Second car I've got from there. I highly recommend Mike P to assist. Can't beat him, he's such a great guy. Super friendly and will go above and beyond to assist! I highly recommend Mike P to assist. Can't beat him, he's such a great guy. Super friendly and will go above and beyond to assist! More
by TYLER.ZINT
November 12, 2018
Oil Change and Tire Rotation Called Friday 11.9 and they took me right away for an oil change and a tire rotation. I had bought my truck in March. Did not realize the first 2 se Called Friday 11.9 and they took me right away for an oil change and a tire rotation. I had bought my truck in March. Did not realize the first 2 services would be free. Great service, it was easy and quick with no hassles. More
by SCUELLAR
Employees Worked With
Norma Vargas
November 09, 2018
Job well done Everything that was asked to be done and more. Upon further inspection it was discovered that my cabin filter was almost clogged with excessive dirt a Everything that was asked to be done and more. Upon further inspection it was discovered that my cabin filter was almost clogged with excessive dirt and needed to be changed. More
by GayleB
Employees Worked With
Zace
November 09, 2018
Fast and Great! Brought in my vehicle for oil change service and alignment that I had an appointment for and they were super busy but got my vehicle done super fast! Brought in my vehicle for oil change service and alignment that I had an appointment for and they were super busy but got my vehicle done super fast! Great service! More
by DMD925
Employees Worked With
Mark (Service Writer)
November 09, 2018
Scratch repair was not great quality The customer service was outstanding, thank you to Megan and Pat for being great. I purchased the vehicle used and noticed a huge scratch on the inter The customer service was outstanding, thank you to Megan and Pat for being great. I purchased the vehicle used and noticed a huge scratch on the interior part of the door. Castle agreed to fix it so a date was scheduled,vehicle was dropped off .. I waited a week and was told my vehicle was ready however when I got there the scratch was not repaired, the door was repainted, I believe it was a miscommunication which happens, I had a loaner the entire time. The issue was that it took an additional 4 days to repair the scratch and when I picked up the vehicle the job was very sloppy, lumpy and lots of wax residue all over the car. I don't want to sound nit picky nor did I return the vehicle, I just accepted it at that point but definitely had a higher expectation that the job would look good considering the amount of time it spent at the body shop. I received great service, I appreciate the courtesy of Castle to have repaired the scratch , the quality though was not the greatest.... More
by JASMIN.ALVAREZ09
Employees Worked With
Megan and Pat
November 08, 2018
Great experience, priced competitely. Service advisors very knowledgeable and keep you up to date on progress. Didn’t spend all day waiting. Need a microwave in the lounge, however. Service advisors very knowledgeable and keep you up to date on progress. Didn’t spend all day waiting. Need a microwave in the lounge, however. More
by jscudiero450
Employees Worked With
Mark in service
November 07, 2018
Great price, no nonsense. Very satisfied Mike our sales person was very helpful and I would recommend him highly. I got exactly the Traverse I wanted and he went through the features patientl Mike our sales person was very helpful and I would recommend him highly. I got exactly the Traverse I wanted and he went through the features patiently. More
by PAUL.CHADWICK
November 05, 2018
Major Engine Repair I needed major engine repair for my equinox. Zach was easy to talk to, fully explained the repair and got me into a loaner car for the duration of th I needed major engine repair for my equinox. Zach was easy to talk to, fully explained the repair and got me into a loaner car for the duration of the repair. At the end the repair cost came in just a bit under the estimate, which was great to see. More
by DZ12
Employees Worked With
Zach
