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Castle Chevrolet North

Elk Grove Village, IL

4.8
690 Reviews
Thank you for visiting our website and considering Castle Chevrolet for your next purchase. As Chevy dealers, our job is to make your time here a hassle free, yet fun car-buying experience! We understand a car purchase is one of the biggest investments one can make, so we work closely with our Addison, Lombard, and Villa Park customers to make sure we have a vehicle that best suits their needs. Start with our convenient online Chevy inventory. Looking for something more specific? Let us help!!! We are proud to be a family owned business for the past 30 years. For that reason we have a greater understanding of our customers, who count on our localized Villa Park Chevy knowledge. Being able to watch the market change has led us to incorporate the newest technology and attitude to get to the next level. For that reason, Illinois has voted us the states #1 internet sales team! We know your time is valuable. You are sure to receive a quick response to any questions or concerns you might have. We are here to assist you in every way! Not only do we offer a great atmosphere for Chevy shopping, here at Castle, we strive to be number one in customer service, going above and beyond the initial purchase with the Castle Difference. Whether you are searching for your first new Chevrolet or your third pre-owned car, we assure you that your experience here will be a pleasant and effective one! Need to service your Chevy? Our trusted and certified advisors can answer any questions or concerns you might have, and offer you advice on what needs to be done. If you’re looking for parts, our parts department who will make sure you have everything you need keep your Chevy running smoothly. No question is too small and every request is important to us, so please contact us if you have any unmet Chevy needs. We welcome all Addison, Villa Park and Lombard Chevy drivers to our dealership! We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that’s right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 690 reviews

January 04, 2019

Amazing work. Michael, is very straight forward with all the process of buying a car. Will definitely recommend him with anyone looking for a car. He will give you More

by Valencia10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Castle Chevrolet North responded

Thank you for your review, our team is committed to providing always an excellent customer service to all of our clients!

January 03, 2019

This was the worst dealership iv been to After agreeing on price and payment the finance was trying to ad gap and insurance with out my consent and were given me a higher rate and when I ref More

by DAVID-V81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Finn
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Vargas
Jan 16, 2019 -

Castle Chevrolet North responded

Hello David, we would like to understand better understand your case to find the best solution available, please send an email to our general manager Dave Lasher at dlasher@castleguy.com detailing your visit to our dealership.

January 02, 2019

excellent service very pleased with the service and the attitude of the people I dealt with. easy to talk to and very professional. work was done at the time promised More

by glcboxer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark at service dept. I did not get his last name.
Jan 03, 2019 -

Castle Chevrolet North responded

We are pleased to hear you had an excellent experience in our service department we are always working to provide the best service to all of our clients!

January 02, 2019

Accommodating Salesman was very knowledgeable about the vehicle I was interested in and conscientious , taking time with me while working with a second customer at More

by WICKE78
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Castle Chevrolet North responded

Thank you very much for your review, we are pleased you had a great experience in our dealership.

December 31, 2018

An easy buying experience Everyone I dealt with was nice and knowledgeable. My saleswoman, Norma Vargas was great she wanted to make sure I was 100 percent happy. She set up More

by JHIGGASON44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Quesada, Norma Vargas
Jan 02, 2019 -

Castle Chevrolet North responded

Than you for taking your time to review us, we are very pleased to hear our team member Norma provided you with an excellent service during and after your purchase. Congratulations on your new vehicle!!

December 27, 2018

Great buying experience. Will be back again. Great buying experience. Will be back within a year or two to buy another new vehicle. This is now my dealership of choice. Knowledgeable and fri More

by Tom502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Castle Chevrolet North responded

Thank you for taking the time to review us, we look forward to assisting you again in the future!. Congratulations on your new purchase

December 26, 2018

Great experience Happy with the servicing of my 2017 Buick Encore. The service was quick and the advisors are friendly and knowledgable! Will definitely continue servi More

by BAILIE.HERCHENBACH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Fortener
Jan 02, 2019 -

Castle Chevrolet North responded

Thank you for taking your time to review our servie department! We are always committed on providing an excellent customer service we look forward to assist you again in the future!

December 25, 2018

HONEST SERVICE Brought my car in for service. thought I needed brakes, they said I was wrong. They did a honest job. I trust them. I would go back. More

by robskidoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan in Service
Jan 02, 2019 -

Castle Chevrolet North responded

Thank you for trusting Castle for your vehicle service. We look forward to assisting you again in the future!

December 24, 2018

Great service Purchased a 2015 Chevy Cruze. Ivan did a great job with the transaction. No FOB keys were available for this used vehicle but they got me a set of More

by kengp09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Rodriguez
Jan 02, 2019 -

Castle Chevrolet North responded

Thank you for taking the time to review your experience and team member, we are pleased you received a great customer service at our dealership. Congratulation on your purchase!

December 24, 2018

Great experience Nate was GREAT!!!! He was non-aggressive I told him what I wanted & he delivered!!!!! Great customer service!! Very friendly and actually enjoyable, More

by Sherry B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Montoya
Jan 02, 2019 -

Castle Chevrolet North responded

Thank you Sherry for the review, We are very pleased to hear you had a Great experience in our dealership. Thank you for choosing us!

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