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Castle Chevrolet North

Elk Grove Village, IL

4.8
690 Reviews
Thank you for visiting our website and considering Castle Chevrolet for your next purchase. As Chevy dealers, our job is to make your time here a hassle free, yet fun car-buying experience! We understand a car purchase is one of the biggest investments one can make, so we work closely with our Addison, Lombard, and Villa Park customers to make sure we have a vehicle that best suits their needs. Start with our convenient online Chevy inventory. Looking for something more specific? Let us help!!! We are proud to be a family owned business for the past 30 years. For that reason we have a greater understanding of our customers, who count on our localized Villa Park Chevy knowledge. Being able to watch the market change has led us to incorporate the newest technology and attitude to get to the next level. For that reason, Illinois has voted us the states #1 internet sales team! We know your time is valuable. You are sure to receive a quick response to any questions or concerns you might have. We are here to assist you in every way! Not only do we offer a great atmosphere for Chevy shopping, here at Castle, we strive to be number one in customer service, going above and beyond the initial purchase with the Castle Difference. Whether you are searching for your first new Chevrolet or your third pre-owned car, we assure you that your experience here will be a pleasant and effective one! Need to service your Chevy? Our trusted and certified advisors can answer any questions or concerns you might have, and offer you advice on what needs to be done. If you’re looking for parts, our parts department who will make sure you have everything you need keep your Chevy running smoothly. No question is too small and every request is important to us, so please contact us if you have any unmet Chevy needs. We welcome all Addison, Villa Park and Lombard Chevy drivers to our dealership! We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that’s right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 690 reviews

January 08, 2019

Ivan Rodriguez from Sales! Ivan was great! He knew his inventory very well and wasn't pressuring at all! Definitely would come back to see him! Go see Ivan! More

by michaeljatkowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Rodriguez
Jan 08, 2019 -

Castle Chevrolet North responded

Thank you Michael for reviewing our awesome team member Ivan! We are pleased to read his knowledge and experience helped you towards taking a decision for your new car purchase! We look forward to assisting you again in the future!

Jan 08, 2019 -

Castle Chevrolet North responded

Thank you Michael for reviewing our awesome team member Ivan! We are pleased to read his knowledge and experience helped you towards taking a decision for your new car purchase! We look forward to assisting you again in the future!

January 07, 2019

Excellent! The check in personnel was pleasant and efficient. The mechanic that took care of my new car was excellent. I will definitely be coming back..... More

by MARGOCARVELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaryd
Jan 07, 2019 -

Castle Chevrolet North responded

Thank you for your review, we are pleased to read our service team provided you with an efficient and excellent service!

January 07, 2019

GREAT FRIENDLY, GREAT SERVICE, AND I WALKED AWAY WITH KNOWING MY CAR RECEIVED GOOD SERVICE AND A CAR WASHED AS WELL. THE SERVICE AREA ARE PROMPT AND RESPEC More

by KBLACK4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hoch
Jan 07, 2019 -

Castle Chevrolet North responded

Thank You for taking your time to review our service team, we are committed to always provide an excellent service to our clients!

January 07, 2019

Used sales The staff was very helpful thru the presses of buying a new car. It's the 3 vehicle I buy from castle and I will definitely recommend it to friends a More

by F150FX42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Castle Chevrolet North responded

Thank you for trusting us when purchasing a new vehicle, the loyalty of our customer is very valuable for us!

January 07, 2019

Awesome Fast no hesitation ,Excellent customer service wow all it took was few minutes for being aprove John Lee was kind always had a smile made me feel we More

by 1OLGACASIQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Castle Chevrolet North responded

Thank you for your review, we are always committed to providing an excellent customer service to all our clients! Congratulations on your purchase!

January 07, 2019

Friendly, quick and easy. Friendly not pushy sales people. Understanding of the customers needs. I wasn’t completely satisfied with the final price but felt I didn’t have many More

by Lola3412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
3.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Castle Chevrolet North responded

Thank you for your review, we are always committed to helping out our clients to get the best price available for the vehicle they are searching. We look forward to assisting you again!

January 07, 2019

Wonderful Staff is friendly and professional. Megan was great. She knew what was needed and made the experience painless. I only take my cars for service at More

by kikid46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan
Jan 07, 2019 -

Castle Chevrolet North responded

Thank you for reviewing our service department, we are glad to read our team member Megan provided you with an excellent service.

January 07, 2019

Castle north service Prompt and courteous. And knowledgeable. Always keep you informed of issues and progress with no attempt to oversell. Will definitely go back. A Po More

by DARCAM1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elissa Varney
Jan 07, 2019 -

Castle Chevrolet North responded

Thank you for trusting your vehicle to our Service Department! We look forward to assisting you again in the future!

January 07, 2019

Absolutely awful I bought a 2016 Chevy Colorado and I have been in the service department 14 times, all I can say it's been an absolute horror that I bought a Chevy!!! More

by pearl720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe
Jan 16, 2019 -

Castle Chevrolet North responded

We are sorry that you feel this way and would like to learn more about what happened so we can improve our efforts in the future. Please send an email to Dave Lasher at dlasher@castleguy.com so we can find a solution and take action.

January 04, 2019

Top Notch I've purchased 3 different cars from this dealership and I couldn't be happier! I will always recommend this dealer to friends, family and coworkers. More

by DavidD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Goloven, Nate, Rob, Mike Grzywa
Jan 07, 2019 -

Castle Chevrolet North responded

Thank you David for your awesome review. We are pleased to read your experience on our dealership has been excellent. We look forward to assisting you again in the future!

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