Castle Chevrolet North
Elk Grove Village, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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First Car purchase Showed up at the dealership to look at a car I had my eye on and everyone there was extremely helpful in showing me the car and getting a price that I Showed up at the dealership to look at a car I had my eye on and everyone there was extremely helpful in showing me the car and getting a price that I was looking for. The process was smooth and drove off the lot in my new car in less than an hours time. Great service all around. More
positive and informative and professional I worked with Fabian, Pat, and Ray. All three of these men took their time and made sure I understood my options and was confident with my choice. Fa I worked with Fabian, Pat, and Ray. All three of these men took their time and made sure I understood my options and was confident with my choice. Fabian was so patient and helpful. Pat worked very hard to be sure I understood the options on my vehicle. And Ray was very effient and kind. More
Great! Quick service. They even asked me if I would like my car washed. The other Castle dealer either made an excuse or made me wait forever for a wash. Quick service. They even asked me if I would like my car washed. The other Castle dealer either made an excuse or made me wait forever for a wash. My car was washed and pulled up for me before they told me it was ready! Very convenient! Thanks! More
Quck and efficient Made appointment on line as recommended by on star based on oil life... Service writer said it was not necessary to rotate tires as I did not have eno Made appointment on line as recommended by on star based on oil life... Service writer said it was not necessary to rotate tires as I did not have enough miles. I have been very satisfied with the sales and service here... This is the 3rd truck purchased from the dealership. More
Service with a smile! Guys are wonderful. Service is dependable. Friendly factful and reliable. We rely on their experience. They also give us a ride back to work or home. Guys are wonderful. Service is dependable. Friendly factful and reliable. We rely on their experience. They also give us a ride back to work or home. More
New Truck Purchase I wanted to reach out to say thank you for all of your help with the purchase of my Silverado. Frankly Mike, you were one of the only people who could I wanted to reach out to say thank you for all of your help with the purchase of my Silverado. Frankly Mike, you were one of the only people who could sell me a new truck. I purchased several new trucks years ago from a great sales person who has since retired. I have since found a reason each time since to postpone the purchase of a new truck. You balanced being helpful with knowing when to back off when needed to allow me time to make up my mind. You were respectful, nice in a way that was not phony, and in the end made me a customer. While I get it that I only buy new trucks every 16 years, I sent 50 people to the last person who sold me a truck. I am sure the dealership knows how great you represent the dealership, but I want them to know how well you read your customers. You knew when to do the opposite of every sales class when the customer was leaving without the truck. In the end your skill and a great deal made sure I came back and not only bought it, but walked away feeling good about a relationship with Castle. Please also pass along a big thank you to the Manager who worked with us on the great price. Thank you, Keith More
Very Friendly Service and it’s done when they say it’s done. I have confidence in the service team. I take all my cars there . and it’s done when they say it’s done. I have confidence in the service team. I take all my cars there . More
Awesome sale person John was awesome to deal with.. great guy. Answered all my questions. Explained everything in detail and also taught me how to work everything in the John was awesome to deal with.. great guy. Answered all my questions. Explained everything in detail and also taught me how to work everything in the car. More
Service appointment I was very happy with the service and help that the service writer gave me. The appointment for an oil change was done in a short amount of time. I was very happy with the service and help that the service writer gave me. The appointment for an oil change was done in a short amount of time. More
no problem at all people are great great service people where very good at explaining everything that was going on with car also had a appointment took me in right on time in and out qu great service people where very good at explaining everything that was going on with car also had a appointment took me in right on time in and out quick More