Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Castle Chevrolet North
Elk Grove Village, IL
690 Reviews
Thank you for visiting our website and considering Castle Chevrolet for your next purchase. As Chevy dealers, our job is to make your time here a hassle free, yet fun car-buying experience! We understand a car purchase is one of the biggest investments one can make, so we work closely with our Addison, Lombard, and Villa Park customers to make sure we have a vehicle that best suits their needs. Start with our convenient online Chevy inventory. Looking for something more specific? Let us help!!!
We are proud to be a family owned business for the past 30 years. For that reason we have a greater understanding of our customers, who count on our localized Villa Park Chevy knowledge. Being able to watch the market change has led us to incorporate the newest technology and attitude to get to the next level. For that reason, Illinois has voted us the states #1 internet sales team! We know your time is valuable. You are sure to receive a quick response to any questions or concerns you might have.
We are here to assist you in every way! Not only do we offer a great atmosphere for Chevy shopping, here at Castle, we strive to be number one in customer service, going above and beyond the initial purchase with the Castle Difference. Whether you are searching for your first new Chevrolet or your third pre-owned car, we assure you that your experience here will be a pleasant and effective one! Need to service your Chevy? Our trusted and certified advisors can answer any questions or concerns you might have, and offer you advice on what needs to be done. If you’re looking for parts, our parts department who will make sure you have everything you need keep your Chevy running smoothly. No question is too small and every request is important to us, so please contact us if you have any unmet Chevy needs. We welcome all Addison, Villa Park and Lombard Chevy drivers to our dealership!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that’s right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 690 reviews
February 07, 2019
Knowledgeable staff It was a pleasure dealing with Ivan. He was very knowledgeable about all aspects of the vehicle (Bolt) I was interested in. Answered all questions and It was a pleasure dealing with Ivan. He was very knowledgeable about all aspects of the vehicle (Bolt) I was interested in. Answered all questions and provided extra info. More
by John W
Verified Customer
February 07, 2019
Regular service check Mark is great. Castle is a wonderful group of professionals. My husband and I have bought our last 3 cars from Castle dealerships and my extended fa Mark is great. Castle is a wonderful group of professionals. My husband and I have bought our last 3 cars from Castle dealerships and my extended family has bought last 2 vehicles from Castle. Your sales professionals and service teams are unmatched. We recommed you all the time. More
by JWADULAK
Employees Worked With
February 06, 2019
Great place!! This dealership did an amazing job taking care of me when I came in on a Saturday! They helped me with any questions I had about my newly leased vehic This dealership did an amazing job taking care of me when I came in on a Saturday! They helped me with any questions I had about my newly leased vehicle, and programmed a new key fob for me. Thanks castle Chevy! More
by Hayleyf95
Employees Worked With
Megan Fortener
February 06, 2019
Fantastic Service and CSR Elissa was my Customer Service Rep, She is very pleasant, knowledgeable and extremely professional. Elissa gave me an accurate time estimate and was s Elissa was my Customer Service Rep, She is very pleasant, knowledgeable and extremely professional. Elissa gave me an accurate time estimate and was spot on with why my interior tire pressure display on my 2016 Cruze was incorrect. Will definitely bring my car back for my 15000 mile service on another Saturday. More
by karensvehla
Employees Worked With
Elissa
February 06, 2019
Service was great and quick Elissa was very helpful and did everything she promised as far as getting me pricing and ordering part that was needed and the service department proc Elissa was very helpful and did everything she promised as far as getting me pricing and ordering part that was needed and the service department processed my car in great time. More
by PANDM214
Employees Worked With
Elissa - Service Dept.
February 01, 2019
Best place ever !!!!!!!!! friendly people. They work with you and have great cars. Don't go anywhere else. Norma was the biggest help, she so nice and patient. !!!!!!!!! friendly people. They work with you and have great cars. Don't go anywhere else. Norma was the biggest help, she so nice and patient. More
by Chevy tahoe
January 31, 2019
Awesome dealership The Castle North crew was awesome to work with. Highly recommend Michael Pirozzoli as a salesman. This will not be our last vehicle we purchase from t The Castle North crew was awesome to work with. Highly recommend Michael Pirozzoli as a salesman. This will not be our last vehicle we purchase from them. More
by MICHELLESTEVE96
January 29, 2019
Patient and courteous Pat at Castle Chevrolet was very courteous and patient with us. He understood our needs and helped us get the financing we were looking for. We never Pat at Castle Chevrolet was very courteous and patient with us. He understood our needs and helped us get the financing we were looking for. We never felt pressured to purchase and the staff were helpful, even though it was late in the evening. I would recommend purchasing a vehicle from Castle to my friends and family. More
by Francine
January 29, 2019
Express Oil Change The service reps are all wonderful people; respectful, understanding, friendly, etc. John is great. Only thing I wish is that the Express service I The service reps are all wonderful people; respectful, understanding, friendly, etc. John is great. Only thing I wish is that the Express service I made an appointment for was express; it took over 2 hours of wait time. I wasn't too pleased about that; especially since I had made the appointment. More
by LADDYFAM9
Employees Worked With
John in the service center
January 28, 2019
John is always helpful Even when the problem I went for was working he still listen and they took the steps to fix the problem so it does not happen again even when they did Even when the problem I went for was working he still listen and they took the steps to fix the problem so it does not happen again even when they didn’t experience the window getting stuck. More
by Cathy
Employees Worked With
Service Department
