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Castle Chevrolet North
Elk Grove Village, IL
690 Reviews
Thank you for visiting our website and considering Castle Chevrolet for your next purchase. As Chevy dealers, our job is to make your time here a hassle free, yet fun car-buying experience! We understand a car purchase is one of the biggest investments one can make, so we work closely with our Addison, Lombard, and Villa Park customers to make sure we have a vehicle that best suits their needs. Start with our convenient online Chevy inventory. Looking for something more specific? Let us help!!!
We are proud to be a family owned business for the past 30 years. For that reason we have a greater understanding of our customers, who count on our localized Villa Park Chevy knowledge. Being able to watch the market change has led us to incorporate the newest technology and attitude to get to the next level. For that reason, Illinois has voted us the states #1 internet sales team! We know your time is valuable. You are sure to receive a quick response to any questions or concerns you might have.
We are here to assist you in every way! Not only do we offer a great atmosphere for Chevy shopping, here at Castle, we strive to be number one in customer service, going above and beyond the initial purchase with the Castle Difference. Whether you are searching for your first new Chevrolet or your third pre-owned car, we assure you that your experience here will be a pleasant and effective one! Need to service your Chevy? Our trusted and certified advisors can answer any questions or concerns you might have, and offer you advice on what needs to be done. If you’re looking for parts, our parts department who will make sure you have everything you need keep your Chevy running smoothly. No question is too small and every request is important to us, so please contact us if you have any unmet Chevy needs. We welcome all Addison, Villa Park and Lombard Chevy drivers to our dealership!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that’s right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 690 reviews
March 22, 2019
Customer Service I had an issue with a used vehicle I purchased at Castle. Zack the Service Manager went above and beyond to make sure the problem was corrected, made I had an issue with a used vehicle I purchased at Castle. Zack the Service Manager went above and beyond to make sure the problem was corrected, made sure I had a loaner vehicle waiting when I arrived to switch out my daughters car seat from my car to the loaner vehicle and also making sure it was securely installed. He was available at all times to answer any questions I had. I highly recommend The Castle Service Team!! More
by mdublino
Verified CustomerEmployees Worked With
Zack! Service Manager
March 21, 2019
New Car Purchase Had an excellent experience purchasing a new car. Steve Hoch was wonderful to work with through the sales process. He was patient and informative. Fin Had an excellent experience purchasing a new car. Steve Hoch was wonderful to work with through the sales process. He was patient and informative. Finance process was efficient and painless! More
by CTEM
Employees Worked With
Ray Quesada, Steve Hoch
March 20, 2019
Perfect Everything was handled expertly, the car runs like new. Highly recommend castle and adivsor Cullen.Will be bringing other cars in for service and if Everything was handled expertly, the car runs like new. Highly recommend castle and adivsor Cullen.Will be bringing other cars in for service and if we buy another Chevy it will be there. More
by AMKONETZ
Employees Worked With
John Cullen
March 18, 2019
Professional and timely ! Your service tech John was very helpful. Quick and timely. I mentioned a speaker issue and he gave me some tips on what to look for in the event i m Your service tech John was very helpful. Quick and timely. I mentioned a speaker issue and he gave me some tips on what to look for in the event i may have to take it back in. More
by RTURNQUIST55
March 15, 2019
Disappointed with the Equinox due issues I appreciated the staff and their treatment of me when it became obvious that I had been sold a “lemon”. They replaced immediately. I was disappointed I appreciated the staff and their treatment of me when it became obvious that I had been sold a “lemon”. They replaced immediately. I was disappointed that a small recompense was given for my hardship. I lost time at my work when first issue surfaced. I lost time with friends when my new car had to be towed. I suggest that you offer fair recompense for this kind of disturbance in a customer’s life More
by DPPRAFTERY
Employees Worked With
Other Employees :
David Lasher
March 15, 2019
Service Mark Dunlap was very helpful in getting my vehicle the service that was needed, I had an oil change, and windsheild wipers replaced. Thank you Mark Dunlap was very helpful in getting my vehicle the service that was needed, I had an oil change, and windsheild wipers replaced. Thank you More
by WNTRWHT
Employees Worked With
Mark Dunlap
March 11, 2019
Oil change Oil change and tire rotation were handled with skill and speed. Also appreciated the car wash. Elissa also gave me some valuable information about fu Oil change and tire rotation were handled with skill and speed. Also appreciated the car wash. Elissa also gave me some valuable information about future service. Thanks. More
by KUEHLKATHY
Employees Worked With
Elissa Varney
March 11, 2019
I don’t trust anyone with my car I perform most of my cars maintenance myself but when I’m I need of something beyond my skills I trust this dealership. The mechanic Andy is my go to I perform most of my cars maintenance myself but when I’m I need of something beyond my skills I trust this dealership. The mechanic Andy is my go to guy More
by ADUMO.SCHAUER
Employees Worked With
Andy
March 11, 2019
Another Great Experience I have been dealing with both John and Zach for many years for both Work and Personal Vehicles and they have been more than accommodating and professi I have been dealing with both John and Zach for many years for both Work and Personal Vehicles and they have been more than accommodating and professional every time I visit. You can only be Lucky to have employees like both of them. Thanks to both John and Zach for taking such good care of my vehicle needs. More
by panello
Employees Worked With
JOHN CULLEN and ZACH MULSO
March 11, 2019
Excellent buying experience Mike was a pleasure to with. The entire process took less time then expanded. The price of the vehicle was fair. Definitely recommend castle chevrolet Mike was a pleasure to with. The entire process took less time then expanded. The price of the vehicle was fair. Definitely recommend castle chevrolet for new car. More
by JERRY720
