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Castle Chevrolet North
Elk Grove Village, IL
690 Reviews
Thank you for visiting our website and considering Castle Chevrolet for your next purchase. As Chevy dealers, our job is to make your time here a hassle free, yet fun car-buying experience! We understand a car purchase is one of the biggest investments one can make, so we work closely with our Addison, Lombard, and Villa Park customers to make sure we have a vehicle that best suits their needs. Start with our convenient online Chevy inventory. Looking for something more specific? Let us help!!!
We are proud to be a family owned business for the past 30 years. For that reason we have a greater understanding of our customers, who count on our localized Villa Park Chevy knowledge. Being able to watch the market change has led us to incorporate the newest technology and attitude to get to the next level. For that reason, Illinois has voted us the states #1 internet sales team! We know your time is valuable. You are sure to receive a quick response to any questions or concerns you might have.
We are here to assist you in every way! Not only do we offer a great atmosphere for Chevy shopping, here at Castle, we strive to be number one in customer service, going above and beyond the initial purchase with the Castle Difference. Whether you are searching for your first new Chevrolet or your third pre-owned car, we assure you that your experience here will be a pleasant and effective one! Need to service your Chevy? Our trusted and certified advisors can answer any questions or concerns you might have, and offer you advice on what needs to be done. If you’re looking for parts, our parts department who will make sure you have everything you need keep your Chevy running smoothly. No question is too small and every request is important to us, so please contact us if you have any unmet Chevy needs. We welcome all Addison, Villa Park and Lombard Chevy drivers to our dealership!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that’s right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 690 reviews
April 08, 2019
Car is taken care of You know when you arrive at Castle Chevy North, that you are going to leave with a car/truck that has been checked out top to bottom. This assurance i You know when you arrive at Castle Chevy North, that you are going to leave with a car/truck that has been checked out top to bottom. This assurance is why you make sure to work with the dealers on the best possible care of your vehicle so it lasts for years to come. More
by urbanca
Verified CustomerEmployees Worked With
John, service manager
April 06, 2019
Needed car to replace expiring lease. I needed to replace my wife's car, the lease was ending, My local dealer in Wisconsin wasn't really showing me anything that caught my eye. So I was s I needed to replace my wife's car, the lease was ending, My local dealer in Wisconsin wasn't really showing me anything that caught my eye. So I was searching Chevy Equinoxes online and I started getting several car ads on Facebook. I checked a few out and came across Castle's ad . Your location was easy to get to so I decided to check it out. I liked the 2018 Equinox "dealer demo" talked it over with Fabian and ended up buying it. I had to get to work in Indiana so I left the car there and will be back April 20 with my wife to pick it up and we'll be leaving the 2016 lease with you. Overall very good experience. Fabian and the people I had phone contact with all were great. See you on the 20th.. Brian Linde More
by BJLINDE733
Employees Worked With
April 06, 2019
Always great service! Your service team is the best--always keep you informed as to any issues--needed maintenance on my vehicle. That is why I keep returning for schedule Your service team is the best--always keep you informed as to any issues--needed maintenance on my vehicle. That is why I keep returning for scheduled oil changes, etc. More
by BARBMCQUILLAN29
Employees Worked With
Service department
April 06, 2019
Castle Chevrolet North Service Very positive experience! My service writer (Meghan) was outstanding! She didn’t try to sell me anything I didn’t need and had my car wash after serv Very positive experience! My service writer (Meghan) was outstanding! She didn’t try to sell me anything I didn’t need and had my car wash after service. More
by GLENN
Employees Worked With
Meghan, service writer
April 03, 2019
Excellent customer service. They looked out for me and were working behind the scenes even when I wasn't there. They kept me in the loop he entire time. Mike a customer service. They looked out for me and were working behind the scenes even when I wasn't there. They kept me in the loop he entire time. Mike and the rest of the group were just excellent. More
by Mjones
April 03, 2019
Outstanding! Great service good prices quick service well kept cars huge inventory great team of hard working guys they helped me out more then other dealers I sto Great service good prices quick service well kept cars huge inventory great team of hard working guys they helped me out more then other dealers I stopped by and took good care of me will highly recommend to family and friends More
by PAULIECHAVEZ2013
April 01, 2019
Steering Column ignition port. I never really noticed but the ignition port looked like it was sticking out more than it should ? What do I know ! In any case, Allyssa had it checke I never really noticed but the ignition port looked like it was sticking out more than it should ? What do I know ! In any case, Allyssa had it checked out and assured me all ok. She compared to other similar models. All good. More
by Frank R. Grace
Employees Worked With
Allyssa
April 01, 2019
They're very respectful to a senior driver. they are a nice group of people that work at Castle. I am an older driver and always feel comfortable asking questions and just being there. they are a nice group of people that work at Castle. I am an older driver and always feel comfortable asking questions and just being there. More
by mamabd6
Employees Worked With
service dept ladies
March 30, 2019
Very satisfied visit My Chevy Traverse was leaking or burning oil. I wasn’t sure the cause, but the mechanic was very patient explaining what he thought was the issue. Aft My Chevy Traverse was leaking or burning oil. I wasn’t sure the cause, but the mechanic was very patient explaining what he thought was the issue. After examining the car for a few days, they had me come back and showed me what they thought was the issue. They could have tried an expensive procedure, but instead went with a more conservative path of repair. More
by BEERGUY34
March 30, 2019
Needed a car for a family member. Norma vargas was great. She answerd all questions we had and gave us really good pointers for my next trade in. She speaks spanish also which helped o Norma vargas was great. She answerd all questions we had and gave us really good pointers for my next trade in. She speaks spanish also which helped out alot . More
by N91MUNOZ
