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Castle Chevrolet North
Elk Grove Village, IL
690 Reviews
Thank you for visiting our website and considering Castle Chevrolet for your next purchase. As Chevy dealers, our job is to make your time here a hassle free, yet fun car-buying experience! We understand a car purchase is one of the biggest investments one can make, so we work closely with our Addison, Lombard, and Villa Park customers to make sure we have a vehicle that best suits their needs. Start with our convenient online Chevy inventory. Looking for something more specific? Let us help!!!
We are proud to be a family owned business for the past 30 years. For that reason we have a greater understanding of our customers, who count on our localized Villa Park Chevy knowledge. Being able to watch the market change has led us to incorporate the newest technology and attitude to get to the next level. For that reason, Illinois has voted us the states #1 internet sales team! We know your time is valuable. You are sure to receive a quick response to any questions or concerns you might have.
We are here to assist you in every way! Not only do we offer a great atmosphere for Chevy shopping, here at Castle, we strive to be number one in customer service, going above and beyond the initial purchase with the Castle Difference. Whether you are searching for your first new Chevrolet or your third pre-owned car, we assure you that your experience here will be a pleasant and effective one! Need to service your Chevy? Our trusted and certified advisors can answer any questions or concerns you might have, and offer you advice on what needs to be done. If you’re looking for parts, our parts department who will make sure you have everything you need keep your Chevy running smoothly. No question is too small and every request is important to us, so please contact us if you have any unmet Chevy needs. We welcome all Addison, Villa Park and Lombard Chevy drivers to our dealership!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that’s right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 690 reviews
May 27, 2019
Wonderful people Nice professional people with great attitudes. Helpful always goes the extra yards to fix problems. Service and parts employees are fantastic. John L Nice professional people with great attitudes. Helpful always goes the extra yards to fix problems. Service and parts employees are fantastic. John Lee is a great guy always willing to help. More
by SCANNISTRA
Verified Customer
May 20, 2019
Awesome customer service From the moment we were welcomed. Listening to what our needs were to finding us the perfect car. We cannot thank you enough The customer service i From the moment we were welcomed. Listening to what our needs were to finding us the perfect car. We cannot thank you enough The customer service is exceptional. More
by Familycar
May 19, 2019
Great experience ! Had a great experience. Everyone was nice and courteous. I recommend Castle Chevrolet. The salesmen were great and I loved how much inventory was on Had a great experience. Everyone was nice and courteous. I recommend Castle Chevrolet. The salesmen were great and I loved how much inventory was on the property. More
by jpd14125
May 19, 2019
2019 Traverse Thank you John for everything didn’t make us feel rushed and for giving us everything that we wanted I will be back for my truck looking forward to wo Thank you John for everything didn’t make us feel rushed and for giving us everything that we wanted I will be back for my truck looking forward to working with you again More
by Lgguz27
May 13, 2019
Very Smooth with the best price! They worked within my budget and it was a great experience! They beat any price that I could find. They hit a home run. Thanks, Castle. They worked within my budget and it was a great experience! They beat any price that I could find. They hit a home run. Thanks, Castle. More
by KPC
May 12, 2019
Awsome If your in the market for a new Chevy go see Mike he is the best. Castle knocked it out of the park.... Everyone in the dealership was great and per If your in the market for a new Chevy go see Mike he is the best. Castle knocked it out of the park.... Everyone in the dealership was great and personable.. More
by TonyD
May 08, 2019
The Castle North Crew goes above and beyond to accommodate. John Lee, Eric, and George made our buying experience smooth and stress free. Very knowledgeable, friendly and professional staff work hard to earn yo John Lee, Eric, and George made our buying experience smooth and stress free. Very knowledgeable, friendly and professional staff work hard to earn your business. They went the extra mile to find a more favorable car loan, saving us considerable money. I would recommend them to mt family and friends. More
by Thedadlord
May 08, 2019
Best Customer Service I thought customer service was great . It was much easier dealing with Elissa than most of the men previously dealt with. She explained everything an I thought customer service was great . It was much easier dealing with Elissa than most of the men previously dealt with. She explained everything and was very pleasant. I would definitely return and would reach out to her again when setting up my next appointment More
by HANKS96
Employees Worked With
Elissa
May 06, 2019
Oil Change & Airbag Recall Replacement Great Customer Service!! Friendly, Informative, Thorough and Efficient!! Frequent updates on progress of repairs. Timely repairs as originally proj Great Customer Service!! Friendly, Informative, Thorough and Efficient!! Frequent updates on progress of repairs. Timely repairs as originally projected. Comfortable waiting area, with coffee & water available for customers. Appreciate the Dealership & Employees!! More
by DLPMOMOF3
Employees Worked With
Service Representative and Cashier
April 29, 2019
Excel;lent Service Despite the fact that the tow truck driver delivered my car to Castle North three hours later than planned, Castle was still able to perform the neede Despite the fact that the tow truck driver delivered my car to Castle North three hours later than planned, Castle was still able to perform the needed service and get my car back to me the next day. This was due in no small part to the work done by Mark, my service writer. Excellent work by him, that is very much appreciated by me. More
by RTROONEY
Employees Worked With
Mark
