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Castle Chevrolet North

Elk Grove Village, IL

4.8
690 Reviews
Thank you for visiting our website and considering Castle Chevrolet for your next purchase. As Chevy dealers, our job is to make your time here a hassle free, yet fun car-buying experience! We understand a car purchase is one of the biggest investments one can make, so we work closely with our Addison, Lombard, and Villa Park customers to make sure we have a vehicle that best suits their needs. Start with our convenient online Chevy inventory. Looking for something more specific? Let us help!!! We are proud to be a family owned business for the past 30 years. For that reason we have a greater understanding of our customers, who count on our localized Villa Park Chevy knowledge. Being able to watch the market change has led us to incorporate the newest technology and attitude to get to the next level. For that reason, Illinois has voted us the states #1 internet sales team! We know your time is valuable. You are sure to receive a quick response to any questions or concerns you might have. We are here to assist you in every way! Not only do we offer a great atmosphere for Chevy shopping, here at Castle, we strive to be number one in customer service, going above and beyond the initial purchase with the Castle Difference. Whether you are searching for your first new Chevrolet or your third pre-owned car, we assure you that your experience here will be a pleasant and effective one! Need to service your Chevy? Our trusted and certified advisors can answer any questions or concerns you might have, and offer you advice on what needs to be done. If you’re looking for parts, our parts department who will make sure you have everything you need keep your Chevy running smoothly. No question is too small and every request is important to us, so please contact us if you have any unmet Chevy needs. We welcome all Addison, Villa Park and Lombard Chevy drivers to our dealership! We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that’s right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 690 reviews

June 22, 2019

Best in Class! Fabian and the team go above and beyond with their customers! I’m always treated like family! I’ve been a customer 10 years. This dealership is t More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan, Ray Quesada
Jul 25, 2019 -

Castle Chevrolet North responded

Hi Kathy! We wanted to follow up and thank you for your 5-star review and for recognizing Fabian and the team here at Castle Chevrolet North. We are glad that you have been part of our family for the past 10 years and hopefully for the next ten years as well. As always please let us know how we can continue to be "Best in Class"!

June 20, 2019

Above and beyond Went and looked at a truck ened up with an Eqinox nicer vehicle and five years newer than the truck great people to deal with More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Castle Chevrolet North responded

Hi Jim, We wanted to congratulate you on your new Chevrolet Equinox. Thank you for leaving a 5-star review and for recognizing Michael and George in making this great purchase. Please let us know if you have any further questions now or in the future.

June 19, 2019

Great experience at Castle Chevy North! I bought a new truck from Mike Pirozzoli at Castle Chevy North. It couldn't have been easier. They gave me a great trade in price and had my paper wor More

by truckguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Castle Chevrolet North responded

Hi truckguy. We wanted to congratulate you for your recent purchase of a new truck here at Castle Chevrolet North. We will give a shout out as well to Mike in helping you with your trade-in and the amount of time it took from start to finish. We look forward to helping you in the future and please let us know if you have any questions along the way.

June 18, 2019

Great We enjoyed dealing with Guy. Over time, we have purchased 3 new cars through him. He went out of his way to find what we wanted. More

by MCM6214
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Guy McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Castle Chevrolet North responded

Hi MCM6214 - It was "Great" to read your recent 5-star review in dealing with Guy regarding the 3rd purchase of a new vehicle here at Castle Chevrolet North. We love hearing that we are able to go above and beyond for our customers. Thank you for your ongoing business and please let us know if you have any further questions.

June 14, 2019

A great experience at Castle Chevrolet North! I needed a new car and working with John Lee was such a pleasure! He is very knowledgeable with the product and he even followed up with me the next d More

by BZALESNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Castle Chevrolet North responded

Hi BZALESNY - Thank you for your recent 5-star review and letting us know of your "great experience at Castle Chevrolet North". We will make sure to give John, George, and Fabian recognition for helping as well. We are also glad that John was able to connect the next day to ensure we were providing the best service.

June 13, 2019

2018 Silverado Condenser Slight delay in getting the part. But the job was done and they also reset my Apple Carplay. Elissa and the Tech guy were great!!! More

by SCOTSHIEL747
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elissa
Jul 25, 2019 -

Castle Chevrolet North responded

Hi SCOTSHIEL747 - We wanted to follow up regarding your 5-star review and to ensure everything is running smoothly with your 2018 Chevrolet Silverado? We will give a shout out as well to Elissa and our team for assisting with the Apple Carplay. Thank you for letting us serve you.

June 09, 2019

This is why I’ll only buy vehicles from Castle Chevy North!! Castle Chevy North has shone above and beyond once again! We purchased my husband’s truck a year ago and we were both blown away at the service. Whe More

by Kathryn S from Schaumburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Castle Chevrolet North responded

Kathryn - Thank you for not only leaving a 5-star review but for taking careful note of your experience at Castle Chevrolet North. We want everyone to feel welcomed and respected in the purchase of a new vehicle. Michael, Fabian, and George are a great reason we want you and your family to feel like family. Please let us know if we can be of further assistance now and in the future.

June 08, 2019

Excellent No Hassle Service We had the pleasure of working with John Lee. We saw the car online and the price matched online pricing (many other dealers make you think that until More

by evanst3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Quesada
Jul 25, 2019 -

Castle Chevrolet North responded

Hi evans3 - Thank you for your 5-star review regarding how excellent your recent purchase was with John and Ray. Congratulations on your new Chevrolet Equinox and hope you and your family enjoy for years to come. Please let us know if we can be of further assistance.

June 06, 2019

Excellent service My wife and I were very pleased by the service we received at Castle North. We had an idea of the car we wanted, and the salesman showed it to us, and More

by ARWOLFE54
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : we don't remember the other names.
Jul 25, 2019 -

Castle Chevrolet North responded

Hi ARWOLFE54 - Thank you for the recent 5-star review regarding the excellent service you and your wife received at Castle Chevrolet North. We are glad that our staff, including Michael, were able to help you both in disposing of your old car, registering the new one, and getting an additional key fob. Reading that your experience was painless is what we want for each of our customers. Enjoy your vehicle and please let us know if we can be of further assistance.

May 27, 2019

Easiest car buy I ever had. No stress car buy. Thanks John Lee. Talked with the dealership over the phone. New we both new exactly where we were at before I walked in. More

by FISHERB117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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