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Castle Chevrolet North

Elk Grove Village, IL

4.8
690 Reviews
Thank you for visiting our website and considering Castle Chevrolet for your next purchase. As Chevy dealers, our job is to make your time here a hassle free, yet fun car-buying experience! We understand a car purchase is one of the biggest investments one can make, so we work closely with our Addison, Lombard, and Villa Park customers to make sure we have a vehicle that best suits their needs. Start with our convenient online Chevy inventory. Looking for something more specific? Let us help!!! We are proud to be a family owned business for the past 30 years. For that reason we have a greater understanding of our customers, who count on our localized Villa Park Chevy knowledge. Being able to watch the market change has led us to incorporate the newest technology and attitude to get to the next level. For that reason, Illinois has voted us the states #1 internet sales team! We know your time is valuable. You are sure to receive a quick response to any questions or concerns you might have. We are here to assist you in every way! Not only do we offer a great atmosphere for Chevy shopping, here at Castle, we strive to be number one in customer service, going above and beyond the initial purchase with the Castle Difference. Whether you are searching for your first new Chevrolet or your third pre-owned car, we assure you that your experience here will be a pleasant and effective one! Need to service your Chevy? Our trusted and certified advisors can answer any questions or concerns you might have, and offer you advice on what needs to be done. If you’re looking for parts, our parts department who will make sure you have everything you need keep your Chevy running smoothly. No question is too small and every request is important to us, so please contact us if you have any unmet Chevy needs. We welcome all Addison, Villa Park and Lombard Chevy drivers to our dealership! We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that’s right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 690 reviews

July 12, 2019

Simply The Best Picking out a car can be incredibly stressful, however my time at Castle Chevy was a straight up breeze. I was able to take my time and look through e More

by dbrockland13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Dus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Castle Chevrolet North responded

HI dbrockland13 - Buying a car can be stressful, so we are pleased to read of your experience being "Simply the Best". We will make sure that we also thank Fabian and Damien for helping you as you made this important decision. We always want and strive for our customers to feel great about their new vehicle and the service they receive at Castle Chevrolet North. Thank you for your 5-star review!

July 10, 2019

Happy Steve was great! Very personable.. He wasn’t pushy and I feel that he gave me a terrific deal. I would highly recommend him to anyone buying a car. More

by cory2max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hoch
Jul 25, 2019 -

Castle Chevrolet North responded

Hi Cory2max, We are equally "Happy" to read of your 5-star review earlier this month. Thank you for taking the time and for recognizing Steve, George, and Ed in the purchase of your new vehicle. If we can be of further assistance please let us know.

July 03, 2019

Willing to go the Distance I live in the US Virgin Islands and was determined to find exactly what I wanted at a competitive price. Being from a place where things are overprice More

by Island in the sun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio and Brennan, David Lasher
Jul 25, 2019 -

Castle Chevrolet North responded

Hello Island in the Sun, we wanted to follow up on your 5-star review and thank you for literally "going the distance" from your home in the US Virgin Islands. It is so refreshing as well to read how our entire team from start to finish were able to help you find the right vehicle, the right price, and followed up afterwards as well. We will make sure we give recognition to John, Michael, David, Sergio, and Brennan specifically for making sure you not only had a fair deal but a great journey along the way.

June 29, 2019

Simple, painless, comforting. We hate car shopping. However, the 3 gentlemen we dealt with were great. Very knowledgeable professional, answered all our questions, and gave us am More

by Ralph
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Castle Chevrolet North responded

Hi Ralph, We wanted to thank you for your review and for taking the time to let us know about your experience at Castle Chevrolet North. Our goal is to make car shopping as pleasant as possible and we are glad that Fabian, Mike, and George were able to assist along the way. Please let us know if we can be of further assistance.

June 29, 2019

My fifth car with this dealer I visited the website and knew what car I wanted to buy. I knew how much I wanted for my trade-in. I sat down with Pat and we went over the basics, an More

by RTROONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Castle Chevrolet North responded

RTRooney - Thank you for being a loyal customer with your 5th vehicle purchased wow! We are also glad that Pat and our team were able to keep everything moving along for you with your trade-in. Getting everything completed in 25 minutes is impressive and being a loyal customer we apologize that it took so long for the delivery of the vehicle. As always, we appreciate your business and please let us know if we can be of further assistance.

June 28, 2019

Experience was good. Bought new car. Replaced defective chrome part with black chevy logo. Notified me when part came in. Made appointment for it to be replaced. All went More

by MCM6214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : People in the service dept. Don't know names, but they were all nice.
Jul 25, 2019 -

Castle Chevrolet North responded

Hi MCM6214 - thank you for your 5-star review last month during the purchase of your new vehicle. We are glad that Guy was able to take care of you and that there was no issue in replacing the defective chrome part with the Chevy logo. If we can be of further assistance, please let us know.

June 27, 2019

Some of the best service ever! Steve truly helped me make the best decision in purchasing my new used SUV. He was outstanding and patient. I asked a million and one questions and th More

by Cherise Tolbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hoch
Jul 25, 2019 -

Castle Chevrolet North responded

Hi Cherise, We are always glad to read reviews that talk about "Some of the best service ever!" We will recognize Steve as well and appreciate you taking the time to ask the right questions regarding purchasing your SUV. We want each of our customers, friends, and family to feel welcomed and respected here at Castle Chevrolet North. Thank you for making the long drive and if we can be of further assistance our team and Steve will be here.

June 25, 2019

Good service Good courteous and friendly service looked up where I bought the car and told me I had two free oil changes and tire rotations completely forgot about More

by Sportsdantheman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cullen
Jul 25, 2019 -

Castle Chevrolet North responded

HI Sportsdantheman - We wanted to follow up regarding your recent 5-star review regarding the service you received at Castle Chevrolet North. What a bonus to be told that you had a free oil change because of your past purchase. We are glad that John was able to assist you and was able to get you back on the road in an acceptable time. Please let us know if we can be of further assistance.

June 25, 2019

Service department is great . Especially Elissa . Elissa makes me feel comfortable as a family member . She is honest and never pushes you . Love seeing her knowing my car is in good hands .thank you More

by sbelokas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Castle Chevrolet North responded

Hello sbeloka. Thank you for your recent 5-star review for the great service you received from Elissa and Fabian. We are glad to read that she took great care of you and your vehicle. Please let us know if Elissa or our team can be of further assistance.

June 23, 2019

Castle North Chevy - MIke Pirozolli -Great Job! My Fiance and i bought a used car from MIKE PIROZOLLI yesterday at CASTLE NORTH CHEVY, and we both felt that Mike was a total professional. Mike worke More

by garyluedke59
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

Castle Chevrolet North responded

Thank you for leaving us such a positive yet detailed review! We are so happy to hear that Mike was able to provide you and your fiance with such a great experience. We value your business with us and hope to see you again soon!

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