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Castle Chevrolet North

Elk Grove Village, IL

4.8
690 Reviews
Thank you for visiting our website and considering Castle Chevrolet for your next purchase. As Chevy dealers, our job is to make your time here a hassle free, yet fun car-buying experience! We understand a car purchase is one of the biggest investments one can make, so we work closely with our Addison, Lombard, and Villa Park customers to make sure we have a vehicle that best suits their needs. Start with our convenient online Chevy inventory. Looking for something more specific? Let us help!!! We are proud to be a family owned business for the past 30 years. For that reason we have a greater understanding of our customers, who count on our localized Villa Park Chevy knowledge. Being able to watch the market change has led us to incorporate the newest technology and attitude to get to the next level. For that reason, Illinois has voted us the states #1 internet sales team! We know your time is valuable. You are sure to receive a quick response to any questions or concerns you might have. We are here to assist you in every way! Not only do we offer a great atmosphere for Chevy shopping, here at Castle, we strive to be number one in customer service, going above and beyond the initial purchase with the Castle Difference. Whether you are searching for your first new Chevrolet or your third pre-owned car, we assure you that your experience here will be a pleasant and effective one! Need to service your Chevy? Our trusted and certified advisors can answer any questions or concerns you might have, and offer you advice on what needs to be done. If you’re looking for parts, our parts department who will make sure you have everything you need keep your Chevy running smoothly. No question is too small and every request is important to us, so please contact us if you have any unmet Chevy needs. We welcome all Addison, Villa Park and Lombard Chevy drivers to our dealership! We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that’s right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 690 reviews

August 13, 2019

super easy and the best customer service I have never had such a great experience before in leasing a car. everyone was helpful and could not be more friendly. they knew my urgency and my t More

by drmike27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Castle Chevrolet North responded

We are so happy to hear about your positive experience with us! We thank you for taking the time to leave this review and hope we see you again!

August 13, 2019

great service Zach and Julio went out of their way to take care of our car. The people took care of what needed to be done and a car wash to add. More

by DCRIVELLONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : See above
Aug 13, 2019 -

Castle Chevrolet North responded

Thank you for taking the time to leave us a positive 5-star review! Zach and Julio will be thrilled to hear your kind words. We look forward to hearing from you in the future!

August 11, 2019

Great Experience This was the only place where I was not attacked by a vulture at the front door. Everyone was friendly and helpful. I did buy a vehicle. There were More

by holytoylyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
Aug 13, 2019 -

Castle Chevrolet North responded

Thank you for leaving us with such kind feedback. We appreciate your business with us and are fortunate to have you as a valued customer. Visit us again soon!

August 08, 2019

I couldn’t ask for more. A Starbucks coffee while signing up the papers? You couldn’t get any better than that. I went to two other dealerships before visiting Castle Chev More

by Ohhyeah?
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bschiddell
Aug 08, 2019 -

Castle Chevrolet North responded

Wow! Thank you so much for your kind words and helpful feedback. It was a pleasure serving you and we are so glad that you enjoyed your car-buying process with us. We hope to see you again soon, take care!

August 06, 2019

Used car purchase Stopped in cold with a car identified from Carfax. Pat O'Brien stepped up, found the keys (took a few minutes) and showed the vehicle. Was patient More

by TEDMANDIGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2019 -

Castle Chevrolet North responded

Ted, thank you for such amazing feedback! We appreciate your business with us and hope to see you again soon. Until then, enjoy your vehicle!

August 01, 2019

Purchase of new Vehicle We had a very good experience at Castle Chevrolet North when purchasing a new truck. Our sales associate was very nice, helpful and thorough. The who More

by PHM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norma Vargas
Aug 02, 2019 -

Castle Chevrolet North responded

Thank you for leaving us such a positive review. We are delighted to hear that your experience with us was a good one! Visit us again soon.

July 31, 2019

The worst ever!!!! I,ve always taken both our Chevy's to this location for oil changes til this last visit where the mechanic damaged my car and management did nothing t More

by AROSA0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
your worst service rep... Meghan Useless
July 30, 2019

Oil change went quick I was able to get a fast and Courteous visit on Saturday so Kudos to all involved and thank you! Thanks again for having Saturday hours! More

by JOEJROCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan
Aug 02, 2019 -

Castle Chevrolet North responded

Joe, thank you for coming to see us on your weekend. It was our pleasure to be able to service you, and we look forward to your next visit with us!

July 30, 2019

Super easy and stress free For me car buying is never a pleasant experience, however the people at Castle made that experience much easier. From the time we arrived at the deale More

by mhewett446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hoch
Aug 02, 2019 -

Castle Chevrolet North responded

Thank you for leaving us such a positive review! We are thrilled to hear that your experience with us was a pleasant one. We hope to see you again soon!

July 29, 2019

Great Experience From start to finish this dealership was amazing. Highly recommend!! Everyone that helped me were so friendly and professional. After all the resear More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2019 -

Castle Chevrolet North responded

Jeff, firstly we would like to thank you for leaving us a 5-star review! We are delighted to hear that you had such an amazing experience with us, and it is our pleasure to be able to have your business. Visit us again soon!

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