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Castle Chevrolet North

Elk Grove Village, IL

4.8
690 Reviews
Thank you for visiting our website and considering Castle Chevrolet for your next purchase. As Chevy dealers, our job is to make your time here a hassle free, yet fun car-buying experience! We understand a car purchase is one of the biggest investments one can make, so we work closely with our Addison, Lombard, and Villa Park customers to make sure we have a vehicle that best suits their needs. Start with our convenient online Chevy inventory. Looking for something more specific? Let us help!!! We are proud to be a family owned business for the past 30 years. For that reason we have a greater understanding of our customers, who count on our localized Villa Park Chevy knowledge. Being able to watch the market change has led us to incorporate the newest technology and attitude to get to the next level. For that reason, Illinois has voted us the states #1 internet sales team! We know your time is valuable. You are sure to receive a quick response to any questions or concerns you might have. We are here to assist you in every way! Not only do we offer a great atmosphere for Chevy shopping, here at Castle, we strive to be number one in customer service, going above and beyond the initial purchase with the Castle Difference. Whether you are searching for your first new Chevrolet or your third pre-owned car, we assure you that your experience here will be a pleasant and effective one! Need to service your Chevy? Our trusted and certified advisors can answer any questions or concerns you might have, and offer you advice on what needs to be done. If you’re looking for parts, our parts department who will make sure you have everything you need keep your Chevy running smoothly. No question is too small and every request is important to us, so please contact us if you have any unmet Chevy needs. We welcome all Addison, Villa Park and Lombard Chevy drivers to our dealership! We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that’s right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 690 reviews

August 30, 2019

Great Experience No pressure. Friendly, easy going staff. Ray Quesada was a great manager that treated my wife and I with great respect. Cant say the same for other v More

by LPB55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Quesada, Norma Vargas
Sep 03, 2019 -

Castle Chevrolet North responded

Thanks for the 5-star review!

August 27, 2019

Used car purchase Everyone i mean everyone from top to bottom was very very professional and helpful throughout the process. I will be recommending them to other people More

by Jayd23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Jatkowski
Sep 03, 2019 -

Castle Chevrolet North responded

Thank you for your kind words and 5-star rating!

August 26, 2019

Prompt Service Service was prompt, only 1-1/2 hours from the start/driving-in-the-door to finish/driving-off (oil change, tire rotation & complete maintenance inspec More

by Fly109$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Cullen
Aug 26, 2019 -

Castle Chevrolet North responded

Thank you so much for your kind words about John and our entire service team and for taking the time to leave us such a kind and thoughtful review!

August 26, 2019

Quality Service with a Smile I brought my car in for an oil change . The technician was friendly and the service only took about an hour. They also rotated my tires and washed t More

by MAJ60056
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 27, 2019 -

Castle Chevrolet North responded

We truly appreciate you taking the time to leave us this outstanding feedback and we'd like to thank you for your kind words about our team. We are grateful for your business and we hope to see you again soon!

August 26, 2019

Had a problem with the check engine light My last visit was to get the check engine light looked at. I had brought the car in two weeks ago and find problem was not fully fixed. But each tim More

by JASBAY88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian Dus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Castle Chevrolet North responded

Thank you for leaving your honest yet positive review! We are delighted to hear that both Zach & Mark were able to provide you with a great experience. Come visit us again soon, until then have a great day!

August 24, 2019

Friendly sales force Great dealership. The used vehicle I purchased was cleared when I showed up and did the deal in about one hour. No pushy sales team gave me a day to r More

by Used car buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Vargas
Aug 26, 2019 -

Castle Chevrolet North responded

Short but sweet. Thanks for the awesome feedback!

August 24, 2019

Very professional, personable and friendly. This is the first time I have been treated like a customer who know what she wants. Nobody told me what I didn't want or what I didn't need. Everyone More

by pebblez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Castle Chevrolet North responded

Thank you very much for your generous review and kind words. We are so glad to hear that you had an enjoyable car-buying experience with us and we are grateful for your business, take care!

August 24, 2019

My first impression in Castle Chevrolet North Everyone from the team ( Norma and David ) were very friendly. The business was professional and quick. The used car was clean and with full tank. I r More

by csabank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lasher, Norma Vargas
Aug 26, 2019 -

Castle Chevrolet North responded

Thank you very much for taking the time to leave us this review and especially for your kind words about Norma & David. We are grateful for your business and we hope to see you again soon!

August 23, 2019

Very professional minor items needed looking at, took care of it immediately. Asked if I was having any other issues, I said no. They told me about my next schedule vi More

by brickie81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Mulso, Norma Vargas, Steve Hoch
Oct 15, 2019 -

Castle Chevrolet North responded

Thank you for leaving us a 5-star review! We appreciate your business with us and are looking forward to your next visit!

August 15, 2019

Great Experience John was great. He made the whole experience super easy. We came with the quote, but they actually gave us a better deal. Thank you all. More

by lovric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2019 -

Castle Chevrolet North responded

Thank you for leaving us a 5-star review! We appreciate your kind words and are thrilled to hear that John was able to provide you with a great experience. Be sure to visit us again soon!

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