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Castle Chevrolet North

Elk Grove Village, IL

4.8
690 Reviews
Thank you for visiting our website and considering Castle Chevrolet for your next purchase. As Chevy dealers, our job is to make your time here a hassle free, yet fun car-buying experience! We understand a car purchase is one of the biggest investments one can make, so we work closely with our Addison, Lombard, and Villa Park customers to make sure we have a vehicle that best suits their needs. Start with our convenient online Chevy inventory. Looking for something more specific? Let us help!!! We are proud to be a family owned business for the past 30 years. For that reason we have a greater understanding of our customers, who count on our localized Villa Park Chevy knowledge. Being able to watch the market change has led us to incorporate the newest technology and attitude to get to the next level. For that reason, Illinois has voted us the states #1 internet sales team! We know your time is valuable. You are sure to receive a quick response to any questions or concerns you might have. We are here to assist you in every way! Not only do we offer a great atmosphere for Chevy shopping, here at Castle, we strive to be number one in customer service, going above and beyond the initial purchase with the Castle Difference. Whether you are searching for your first new Chevrolet or your third pre-owned car, we assure you that your experience here will be a pleasant and effective one! Need to service your Chevy? Our trusted and certified advisors can answer any questions or concerns you might have, and offer you advice on what needs to be done. If you’re looking for parts, our parts department who will make sure you have everything you need keep your Chevy running smoothly. No question is too small and every request is important to us, so please contact us if you have any unmet Chevy needs. We welcome all Addison, Villa Park and Lombard Chevy drivers to our dealership! We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that’s right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 690 reviews

September 15, 2019

Vehicle was as depicted in the ad Salesman, Mike P, was straight forward and no nonsense. There was none of that, "let's talk to the manager," stuff. I was unsold the extended warranty More

by johnandsusie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Castle Chevrolet North responded

John, thank you so much for your kind words about Mike and for taking the time to leave us this wonderful 5-star review!

September 14, 2019

Awesome I came in looking for a Silverado. The car salesman, John lee, that was helping me out did a great job. He knew a lot of information on the truck I wa More

by Hunting0495!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lasher
Sep 16, 2019 -

Castle Chevrolet North responded

Thank you so much for your kind words about John and for taking the time to leave us this outstanding 5-star review!

September 13, 2019

Fairness as usual. Purchased a new Malibu. Everyone involved were caring and professional. Fabian spent a great deal of time with me to insure my experience was a positive one. I have purchased More

by DCRIVELLONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Grzwa, Steve Hoch
Sep 16, 2019 -

Castle Chevrolet North responded

Thank you so much for taking the time to leave us this kind and thoughtful feedback!

September 09, 2019

Fixed problem and great customer service I made my appointment online with a loaner car. I was taken care of immediately and had my car back in time to pick kids up from school! Everything More

by LISALUNDVICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan
Sep 10, 2019 -

Castle Chevrolet North responded

Lisa, thank you very much for your kind words and for taking the time to leave us this outstanding 5-star review!

September 09, 2019

megan has always been great megan has been great vs the other service tech's thar basically are there for something not sure.Of course as they say when a car salesman's lips are More

by garyharrell12
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray
Sep 10, 2019 -

Castle Chevrolet North responded

Thank you for providing us with this helpful and thoughtful feedback.

September 09, 2019

service About the only complaint I had about the service technicians was that they need to check plaquared in the door to see what the vehicle's air pressur More

by mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan
Sep 10, 2019 -

Castle Chevrolet North responded

Mary, thank you so much for taking the time to leave us this kind and thoughtful feedback!

September 07, 2019

Internet department is bogus Unfortunately, i was not told prices shown online were not actual offerswhen appointment was set up. Would have saved the drive and bought local other More

by flagpants90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Grzywa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Castle Chevrolet North responded

Thank you for taking the time to provide us with this feedback and for sharing your experience.

Sep 15, 2019 -

flagpants90 responded

Thank you for taking the time to copy and paste a response

September 03, 2019

A Great Service Experience I was notified by phone I needed an oil change. I really appreciated the call and the help setting up a service appointment. I talked to a very nice More

by YMC.123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Sep 03, 2019 -

Castle Chevrolet North responded

Thanks for the outstanding 5-star review!

September 03, 2019

Great experience Im from out of state, 2 hrs, and they were willing to get me bottom line prices before I came. They text me additional pics, had 2 comparable vehicles More

by RIC2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Grzywa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Dus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen and Olivia
Sep 03, 2019 -

Castle Chevrolet North responded

Thanks for the 5-star review!

September 02, 2019

Helpful and patient The staff was wonderful, friendly and welcoming. I was surprised and glad to have all my questions answered without annoying anyone. They take their t More

by Lardi24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Rodriguez, Ray Quesada
Sep 03, 2019 -

Castle Chevrolet North responded

Thank you so much for giving us all 5 stars!

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