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Castle Chevrolet North

Elk Grove Village, IL

4.8
696 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience. At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 696 reviews

August 20, 2024

Thanks go to Castle Chevy and especially GM Fabian Guercio for making our car buying experience a pleasant one. Friendly and thorough, plus we left feeling we got the best deal possible. More

by Tojo123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thai
August 20, 2024

Pat and Dan in sales and Zach M. and Don in service made sure my buying experience was easy and new truck was configured how I requested. More

by M.S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach M. (Service) Don (Service) Dan J.(Sales)
July 25, 2024

Zak in the repair department is absolutely outstanding at his job and very trustworthy and dependable! More

by J.zerfahs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GM Review Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

I brought my truck in at the last minute two days before a planned vacation and Zach was able to fit me in and get the repairs done in one day . I bead able to take it on my vacation. GREAT Service!! More

by Eweiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Grzywa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Schatz
June 12, 2024

This is my 4th leased vehicle with Castle Chevrolet North and I’m very happy with how I was treated as a customer!! More

by hagrtyx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
GM Review Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Never disappoints they always make sure you satisfied And go above and beyond great place! More

by arneed46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Brian
January 30, 2024

It’s a nice dealership with good service. I have been going there for years!! More

by Carol
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Carol responded

John Lee was so amazing! His knowledge is remarkable! I have been purchasing cars from John Lee for several years. Highly recommend!

Feb 02, 2024 -

Castle Chevrolet North responded

Carol, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

January 29, 2024

Great place for a purchase and for service. Brian in service is great! John took care of all my Silverado questions with terrific product knowledge. I will send everyone I know to Castle Chevy More

by jlee9139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Castle Chevrolet North responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Castle Chevrolet North LLC! Please don't hesitate to reach out if there's anything additional we can do for you.

January 24, 2024

I came in for an oil change. The sevcice Rep Brian got me in and out quickly as always great service. More

by Pat O'Brien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GM Review Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Castle Chevrolet North responded

We're happy you found Brian to be so supportive during your experience here at Castle Chevrolet North LLC. Please don't hesitate to reach out to us if there's anything more we can do!

December 31, 2023

Fair trade in value…honored online price…didn’t try to sell me something I didn’t want. I would recommend. More

by jim.eggert10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nassar Fakhoury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Castle Chevrolet North responded

We appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

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