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Castle Chevrolet North
Elk Grove Village, IL
690 Reviews
Thank you for visiting our website and considering Castle Chevrolet for your next purchase. As Chevy dealers, our job is to make your time here a hassle free, yet fun car-buying experience! We understand a car purchase is one of the biggest investments one can make, so we work closely with our Addison, Lombard, and Villa Park customers to make sure we have a vehicle that best suits their needs. Start with our convenient online Chevy inventory. Looking for something more specific? Let us help!!!
We are proud to be a family owned business for the past 30 years. For that reason we have a greater understanding of our customers, who count on our localized Villa Park Chevy knowledge. Being able to watch the market change has led us to incorporate the newest technology and attitude to get to the next level. For that reason, Illinois has voted us the states #1 internet sales team! We know your time is valuable. You are sure to receive a quick response to any questions or concerns you might have.
We are here to assist you in every way! Not only do we offer a great atmosphere for Chevy shopping, here at Castle, we strive to be number one in customer service, going above and beyond the initial purchase with the Castle Difference. Whether you are searching for your first new Chevrolet or your third pre-owned car, we assure you that your experience here will be a pleasant and effective one! Need to service your Chevy? Our trusted and certified advisors can answer any questions or concerns you might have, and offer you advice on what needs to be done. If you’re looking for parts, our parts department who will make sure you have everything you need keep your Chevy running smoothly. No question is too small and every request is important to us, so please contact us if you have any unmet Chevy needs. We welcome all Addison, Villa Park and Lombard Chevy drivers to our dealership!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that’s right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 690 reviews
January 19, 2020
Castle Chevrolet staff was really nice, helpful and did everything they could to satisfy me. They made sure I was pleased with everything that needed to be done. everything they could to satisfy me. They made sure I was pleased with everything that needed to be done. More
by Kevin
Employees Worked With
David Lasher, Norma Vargas
January 04, 2020
Serviced new GMC Sierra for first time for oil change. Was told 4 recalls which is fine but would take all day and had no loaners. I would think they would have told me when confirming my appointment. Onl Was told 4 recalls which is fine but would take all day and had no loaners. I would think they would have told me when confirming my appointment. Only did oil change but took over 1 1/4 hours and no wash. Very disappointed for a first time service visit. More
by Dan
Employees Worked With
December 30, 2019
From the beginning Mike Pirozzoli made it so easy for us . Explained everything, got the car from a different location .The other salesmen helped my kids when they needed something .so in few words ... grea . Explained everything, got the car from a different location .The other salesmen helped my kids when they needed something .so in few words ... great people to work with , great service, great price . More
by Cristina Morar
December 29, 2019
After finding the perfect used truck at Castle via the internet, I contacted them and arranged a test drive and financing approval as I was coming from 3 hours away. Everyone, from the internet consultant internet, I contacted them and arranged a test drive and financing approval as I was coming from 3 hours away. Everyone, from the internet consultant all the way to the sales manager, was extremely helpful, friendly and real. I 100% approve and give nothing but the most positive recommendation. By far the easiest purchase of a vehicle we have ever experienced! More
by corygex
December 28, 2019
Thank you John Lee and Ed Finn for everything , amazing customer service.The buying process was short and simple ,will recommend Castle Chevy North.1 customer service.The buying process was short and simple ,will recommend Castle Chevy North.1 More
by Chris Sanchez
December 27, 2019
As of December 27, 2019, the sales manager I worked with told me at the Elk Grove Castle Chevrolet the Internet price is the lowest the price will be at Elk Grove. When I walked him through my offer and exp told me at the Elk Grove Castle Chevrolet the Internet price is the lowest the price will be at Elk Grove. When I walked him through my offer and explained why I thought I could pay what I offered, including the discounts, he then proceeded to show me that the price he was going to offer me was $2000 more than asking price online. None of my rationale for pricing was refuted so I left. More
by Maxsteele02021982
Employees Worked With
December 23, 2019
Awesome customer service. I picked this dealer cause their commitment to EGV VFW Post. The staff at Castle treated me like family. Great experience and great price. their commitment to EGV VFW Post. The staff at Castle treated me like family. Great experience and great price. More
by Chaswalsh
December 21, 2019
Extremely Satisfied with my purchase and experience I looked up pricing online, compared it to other dealerships. Price was ultra competitive. Was met/greeted by Nate Montoya. Very friendly and knowledg I looked up pricing online, compared it to other dealerships. Price was ultra competitive. Was met/greeted by Nate Montoya. Very friendly and knowledgeable of the price break down. Explained any differences from the internet price to the pricing at the dealership. There wasn't any wool pulled over my eyes, no surprises. Financing department was was efficient. I suggest going early or off peak to avoid having to wait for other customers getting their credit run (it started getting really busy as I left with my new car). Total process took 1.5 hours. Much better than my previous experience at other dealerships (3-4 hours average). Car was received clean. All explanations were performed clearly and thoroughly. I would be happy to go through that experience again. More
by cortez0080
Employees Worked With
Nate Montoya
December 16, 2019
Upfront and easy to deal with The salesman (Mike) was great to deal with, very accommodating and the whole process went fairly quick compared to our experiences at other dealership The salesman (Mike) was great to deal with, very accommodating and the whole process went fairly quick compared to our experiences at other dealerships. In the future I would certainly go back More
by 2001 springer
